Tele Counselor Graduate Fresher Jobs in Pune

We are looking for a Tele Counselor to join our team in Bavdhan. As a Tele Counselor, you will be responsible for helping students and clients by providing information and support over the phone.**Key Responsibilities:**- **Conduct Counselling Calls**: You will reach out to students and clients to understand their needs and provide guidance regarding courses and programs available.- **Provide Accurate Information**: It is vital to share correct details about different educational options, including admission processes and eligibility criteria.- **Follow Up with Leads**: After initial contact, you will follow up with leads to ensure they have the information they need and to answer any further questions.- **Maintain Records**: You will keep detailed records of conversations, inquiries, and responses in our system to track client interactions and outcomes.- **Handle Queries**: Respond to specific questions from clients or students and resolve any concerns to ensure a positive experience.**Required Skills and Expectations:**- **Communication Skills**: Strong verbal communication skills are crucial for explaining concepts clearly and effectively over the phone.- **Listening Skills**: The ability to listen actively and empathetically to clients will help you understand their needs better.- **Customer Service Orientation**: A friendly and professional attitude is expected while interacting with clients.- **Basic Computer Skills**: Familiarity with using computers and software for data entry and record-keeping is necessary.- **Team Player**: Ability to work collaboratively with colleagues and contribute to team goals. This is a full-time position that requires you to work from the office. Candidates with 0 to 1 year of experience and relevant educational backgrounds (B.A, B.C.A, B.B.A, B.Com, B.Sc) are encouraged to apply.

Hiring for 22 tele counselor Jobs in Pune, TYPING SKILLS,for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, B.A, B.B.A, B.Com, B.Ed with Good knowledge in TYPING SKILLS etc.

Responsibilities of Candidates Includes: Managing Incoming and Doing Outbound Calls and Customer Service Inquiries. Generating Sales Leads that Develop Into New Customers Identifying and Assessing Customers Needs to Achieve Satisfaction. No Sales Target, Only have to Achieve Standard Talk Time for the Attendance Purpose. 6 Days Proper Training with Some Assessments Which Has to Be Completed. Should Be Able to Speak and Understand Hindi Language as Well