Support Technician Graduate Fresher Jobs in Mumbai

We are looking for a Chat Support Executive to join our team in Mumbai. This role is ideal for fresh graduates or those with up to five years of experience. You will assist customers through online chat, ensuring they receive prompt and effective support.Key Responsibilities: - **Customer Interaction:** Engage with customers via chat to answer their inquiries and resolve issues effectively. You will need to communicate clearly and professionally to provide an excellent customer experience. - **Problem Resolution:** Identify and address customer problems with a solution-oriented approach. You will be expected to troubleshoot issues and guide customers towards resolution. - **Information Management:** Document customer interactions accurately and escalate complex issues to the appropriate departments. You will maintain records for future reference to help track response effectiveness. - **Feedback Collection:** Gather customer feedback to improve service quality. Your observations will play a vital role in enhancing our support systems.Required Skills and Expectations: Candidates should possess strong communication skills in English and the ability to interact warmly with customers. A good understanding of computer systems and basic troubleshooting is essential. Adaptability and patience are important, as you will handle a variety of customer needs. Attention to detail and a focus on service quality will be vital for success in this role.

NO SALES TARGETS! Face to Face Interview Start your Career with One of the Largest Capital Market Brokers Want to work in the Stock Market but hate the pressure of Sales? We are hiring for one of India's largest New-Age Discount Brokers! Job Locational ANDHERI EAST Role: Client Support (Inbound) Salary: 2.83 LPA (Fixed)20000 in hand +3600 pf Who are we looking for?Graduates: B.Com ,BBA, BFM, BA Economics, MBA , PGDBMExperience: Freshers or up to 1 years of experience.Skills: Fluent English & Hindi are mandatory.Interested candidates call me on 8779246689

(Night shift_No cab) 1. Responding to customer inquiries and resolving issues in a timely and professional manner.2. Handling escalated customer complaints and finding effective solutions.3. Providing product information and assistance to customers.4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.5. Collaborating with other departments to ensure seamless communication and service delivery.6. Maintaining accurate customer records and documentation.7. Assisting with training and mentoring new customer service representatives.8. Participating in team meetings and contributing ideas to improve customer service processes.Qualifications:- Bachelor's degree in Business Administration or related field.- At least 1 year of experience in a customer service role.- Excellent communication skills, both verbal and written.- Strong problem-solving abilities and attention to detail.- Ability to work well under pressure and meet deadlines.- Proficiency in Microsoft Office applications.- Customer-focused mindset and a passion for delivering exceptional service.*** only male candidates***

Customer Service ExecutiveCompany - ECOM RETAILS ECOMMERCE PRIVATE LIMITED Salary - 10,000 - 12,000 per month Location - Nahur, Mumbai

Financial Advisor role is to be in touch with investor over the phone and update them about latest ongoing schemes (which includes, MF, FD, Govt. Bonds, Debentures, etc) and help them to make wise investment decision based on various factors. Business development and acquisition of new investor is the key criteria of performance matrix. As per need, male candidate may have to visit client place for completion of documentation (any place, any day and any time). Qualification : Minimum Graduate from any stream.Experience : Freshers can apply.Remuneration : As per company normsWorking days : Monday to Saturday (first 6months)Post 6months alternate Saturday off.Contact: Email : hr.mumbai@moneyhoney.co.inMobile : 8655867034;

We are looking for 100 Financial Advisor Posts in Navi Mumbai, Mumbai, with deep knowledge in Financial Services, Financial Planning, Corporate Finance, Investment Banking, BFSI, Finance, Voice Process, Leadership, Financial Reporting, Business Finance, Team Coordinator, Financial Consultancy, Brand Awareness, Analytical Ability, Analytical Skills, Infrastructure Finance, Taxation, SAAS and Required Educational Qualification is : Bachelor of Hotel Management

As it relates to the Sales coordinator job role, you may be required to perform some of the following duties:Lead the effort to gather the resources necessary to create a high-quality sales presentation.Make use of company assets to develop a filing system that provides both hard copy and digital copies of all active sales files.Maintain an accurate inventory of materials used for custom sales presentations, such as brochures and presentation folders.Answer questions about clients accounts or products as the primary customer service contact.Provide additional sales presentation help when needed by collaborating with other departments within the company

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

Handle calls professionally, log customer queries/complaint

Provide exceptional service via phone or in-person (depending on the role and business needs).Troubleshoot customer issues, complaints, and concerns, ensuring quick and effective resolutions.Maintain up-to-date knowledge of company products and services to assist customers accurately.Process orders, track shipments, and address any related concerns.Accurately input customer information and order details into the system.Gather customer feedback and share insights with the management team to improve products, services, and customer experience.Escalate complex issues to the appropriate department or supervisor and follow up with customers to ensure complete satisfaction.Maintain accurate records of customer interactions and transactions.

Customer Bank Account opening , Making FIX deposit of Customers , Sale the Banks product's

This is a work from home job. Timing is flexible and you can work according to your time. Traning will be provided by company

Hiring for nutraceutical company

Clarity is an emotional support online app that hire people who can talk to users via call and chat and provide them with emotional support.An applicant should be empathetic and good in communication to be eligible of this post.Work Timings:- Work from Home job- Flexible working hours- One requires to devote 4 hours daily (not necessarily in a single go)Requirements:- Android Phone- Strong Internet Connection- Applicant should be at least 21 years old

Hiring for 1 Sales Coordinator Job in Mumbai, for Freshers,Required Educational Qualification is : B.A, B.Com with Good knowledge in Microsoft Office,Retail Sales,Corporate Sales,Channel Sales,Field Service etc.

1.field work2.coordinate with superior 3.Aspirant counselling 4.communication with aspirants time to time

We are looking for Candidates for Tender and Calling on Indiamart.Its A simple Pleasant Job where Candidates have to File The Tender And Confirms The Orders In Indiamart.For Further Details Candidates Can Contact HR YASH on Whatsapp - 7387110623.

computer laptop hardware repair technician with basic knowledge of computers and laptops

Job DescriptionResponsibilities Daily calling to new and existing companies for exhibitions & Magazine. Lead generation and sales closing. Data adding of the relevant companies and maintain the same in the CRM. After Sales Coordination with reference to the internal process. Maintaining good business relationship with clients Excellent Communication skills oral & written Basic knowledge of MS Office. Should be able to convince the prospect & close the deal.

Solving queries through calls and chats