Support Executive 12th Pass Jobs in Kolkata

We are looking for an Airport Supervisor to join our team in Dumdum, Kolkata. This full-time position is ideal for freshers who have completed at least their 10th grade education. The Airport Supervisor plays a crucial role in ensuring smooth airport operations and providing excellent service to passengers.Key responsibilities include overseeing daily airport activities, which involves coordinating with various departments to maintain operations efficiently. The supervisor will also manage personnel, ensuring all staff members are performing their tasks effectively and adhering to safety regulations. Another important duty is to assist passengers with inquiries and problems, ensuring they have a pleasant experience at the airport. Additionally, the Airport Supervisor will monitor facility conditions, reporting any maintenance needs to ensure a safe environment. They will also handle any emergencies, following proper protocols to keep passengers and staff safe. To be successful in this role, candidates should have strong communication skills and a friendly disposition. Attention to detail is critical for managing operations and ensuring compliance with safety standards. The ability to work under pressure while maintaining a positive attitude is essential. Candidates should also be adaptable, willing to handle various tasks, and be good team players. Overall, the role demands a proactive approach to problem-solving and a commitment to delivering high-quality service to all airport users.

Branch Operations Executive - Axis Bank Job RoleA Branch Operations Executive (BOE) at Axis Bank is responsible for ensuring smooth day-to-day branch operations while delivering excellent customer service and maintaining compliance with banking regulations.Key ResponsibilitiesHandle customer account opening, KYC verification, and account maintenance.Process cash and non-cash transactions (cheque clearing, NEFT, RTGS, IMPS, DD, etc.).Assist customers with debit cards, cheque books, internet banking, and mobile banking services.Ensure accurate documentation and compliance with RBI and bank policies.Maintain branch records, reports, and operational registers.Resolve customer queries and provide prompt service.Support branch audits and operational risk management.Coordinate with branch staff to ensure smooth daily operations.EligibilityGraduate in any discipline (Freshers can apply).Good communication and customer service skills.Basic knowledge of banking operations and MS Office.Attention to detail and accuracy in documentation.

Inbound Customer Support Executive GUJRATI AND HINDI SPEAKING Company: Tatwa Technologies Ltd.Position: Inbound Customer Support ExecutiveSalary: 15,000 - 17,000 (In-hand)Shift Window: 7:00 AM - 9:00 PM (Rotational Shifts)Week Off: RotationalJob Responsibilities:Handle inbound customer calls professionally.Resolve customer queries and provide appropriate solutions.Deliver excellent customer service and maintain high customer satisfaction.Accurately update customer information and call details in the system.Eligibility:Good communication skills in Gujarati and Hindi.Customer-focused attitude with good problem-solving skills.Freshers and experienced candidates are welcome to apply.Location: Kolkata

We are looking for enthusiastic and motivated female candidates for the role of Customer Care Executive in Kolkata. This is a full-time, work-from-home opportunity for freshers who have completed their 12th grade.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer calls and messages from customers, helping them with their questions and concerns to ensure a positive experience.- **Provide Product Information:** You will share knowledge about our products and services, helping customers make informed decisions based on their needs.- **Resolve Issues:** You will assist in resolving customer complaints or issues efficiently and professionally, ensuring customer satisfaction.- **Document Customer Interactions:** You will keep accurate records of customer interactions and feedback, helping the team improve service processes.- **Follow Up With Customers:** You will proactively reach out to customers to gather feedback and ensure they are satisfied with the service provided.**Required Skills and Expectations:**Candidates should have strong communication skills, both verbal and written, as you will interact with customers regularly. A friendly and patient attitude is essential to handle various customer situations positively. You should be tech-savvy, with a good understanding of computer systems and software. Time management and the ability to work independently are crucial, as this role requires a strong commitment to meet customer needs from home. A basic understanding of customer service principles will be advantageous.

As a Customer Support Executive, your primary role will be to assist customers with their inquiries and ensure a positive experience. You will be the first point of contact for customers seeking support.**Key Responsibilities:**- **Respond to Customer Inquiries**: Handle incoming calls, emails, and messages to address customer questions and issues effectively.- **Provide Product Information**: Offer detailed descriptions and answers about our services and products to help customers make informed decisions.- **Troubleshoot Issues**: Identify problems that customers face and guide them through the steps to resolve these issues promptly.- **Maintain Customer Records**: Accurately document customer interactions and feedback in our system to ensure seamless follow-ups.- **Foster Positive Relationships**: Build rapport with customers to enhance their trust and loyalty towards the brand.- **Collaborate with Teams**: Work closely with other departments to address customer concerns, share feedback, and improve service delivery.Required skills and expectations for this role include:- **Strong Communication Skills**: You should be able to express ideas clearly and interact positively with customers.- **Problem-Solving Ability**: You must think quickly on your feet to provide solutions to customer queries.- **Patience and Empathy**: Understanding customer frustrations and addressing them calmly is crucial.- **Basic Technical Skills**: Familiarity with computer systems and customer service software is beneficial.- **Team Player Attitude**: You should be open to collaborating with colleagues to ensure customer satisfaction.- **Willingness to Learn**: An eagerness to improve skills and knowledge about products will be important for success in this role.

We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.

As a System Support Executive, you will play a crucial role in maintaining and enhancing our company's IT systems. Your responsibilities will involve providing technical assistance and ensuring our systems run smoothly. **Key Responsibilities:**- **Technical Support:** Assist users with hardware and software issues, ensuring that problems are resolved quickly and efficiently to minimize downtime.- **System Maintenance:** Regularly check and update system software to maintain optimal performance and security, preventing potential issues before they arise.- **User Training:** Educate employees on how to effectively use the systems and tools, helping them maximize their productivity and understanding of IT resources.- **Troubleshooting:** Identify and diagnose technical problems, utilizing problem-solving skills to provide practical solutions and prevent future occurrences.- **Documentation:** Maintain accurate records of support requests, system changes, and user instructions, ensuring a clear history for future reference.To be successful in this role, you should possess the following skills and expectations: - **Technical Knowledge:** Basic understanding of computer systems, software applications, and networking concepts is essential.- **Communication Skills:** Strong verbal and written communication skills are necessary to convey technical information clearly to users with varying levels of IT knowledge.- **Problem-Solving Ability:** A logical approach to identifying issues and providing effective solutions as challenges arise is important.- **Team Player:** Willingness to work collaboratively with colleagues to ensure seamless system operations and user support.- **Adaptability:** A positive attitude towards learning new technologies and adapting to changing systems and processes is required.This role is ideal for individuals eager to start their career in IT support, with opportunities for growth and learning in a professional environment.

BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days

We are seeking an Airport Manager to oversee the daily operations of our airport facility in Kolkata. This full-time position is ideal for freshers who are eager to start their careers in the aviation sector. Candidates must have completed at least 10th grade and be ready to work from our office.**Key Responsibilities:**- **Supervise Airport Operations:** Ensure all airport activities run smoothly, including check-in, security, and boarding procedures, to provide a safe and efficient environment for passengers.- **Staff Management:** Lead and coordinate a diverse team of employees, including ground staff and security personnel, ensuring they are well-trained and perform their duties effectively.- **Customer Service:** Address any passenger inquiries or complaints promptly and professionally, ensuring a positive experience for all travelers.- **Safety and Security Oversight:** Monitor compliance with safety regulations and security protocols to maintain the highest standards of airport safety.- **Coordination with Airlines:** Communicate regularly with airlines and other stakeholders to manage flight schedules, gate assignments, and overall airport operations.**Required Skills and Expectations:**Candidates should have a strong desire to learn about airport management and operations. Good communication and interpersonal skills are essential for effectively interacting with staff and passengers. Basic problem-solving abilities and a focus on teamwork will help you thrive in this fast-paced environment. Candidates should be detail-oriented and able to adapt to changing situations quickly, ensuring efficient management of airport processes.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- **Greeting Guests:** Welcome arriving guests with a warm smile and friendly attitude, making them feel comfortable as they start their journey.- **Providing Information:** Answer questions about airline services, travel procedures, and airport facilities to help guests navigate the airport easily.- **Assisting with Check-In:** Help guests with the check-in process by guiding them through self-service kiosks or direct check-in counters, ensuring a smooth process.- **Managing Queries and Complaints:** Address guest concerns and complaints promptly and courteously, working to resolve issues to enhance guest satisfaction.- **Coordinating with Airlines:** Collaborate with airline staff to stay informed about flight schedules, delays, and gate changes, ensuring guests receive accurate information.- **Maintaining Cleanliness:** Ensure that the waiting areas and guest service areas are clean and organized, contributing to a pleasant environment.Required skills and expectations for this role include:- **Effective Communication:** You should be able to communicate clearly and confidently with guests, both verbally and in writing.- **Customer Service Skills:** A good understanding of customer service principles and the ability to remain calm under pressure is essential.- **Team Player:** You should work well with others, as collaboration with various teams is key to providing excellent service.- **Attention to Detail:** Being detail-oriented will help you manage guest requests and needs effectively.- **Basic Computer Skills:** Familiarity with basic computer operations is necessary to assist with electronic check-in systems and information retrieval. This position is ideal for someone looking to start a career in the hospitality or customer service industries.

We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This entry-level position is perfect for recent graduates, where you will assist in ensuring smooth airport operations and provide excellent service to passengers.Key Responsibilities:1. **Check-in Support**: Assist passengers during check-in by verifying their travel documents and providing boarding passes, ensuring a seamless start to their journey.2. **Baggage Handling**: Manage the handling of passenger luggage, ensuring it is loaded and unloaded safely and efficiently, while tracking luggage for lost items.3. **Customer Assistance**: Offer friendly support to passengers by answering questions, providing directions, and helping with any travel-related issues to ensure a pleasant airport experience.4. **Safety Protocols**: Implement safety and security measures, ensuring compliance with airport regulations while monitoring the environment for any issues that may arise.5. **Coordination with Teams**: Work collaboratively with other airport personnel, including security, baggage, and ticketing departments, to streamline processes and enhance overall operations.Required Skills:Candidates should have strong communication skills and the ability to handle stressful situations with composure. An upbeat attitude towards customer service is crucial. Basic computer knowledge and attention to detail are essential. A willingness to work in shifts, including weekends and holidays, is also important. No prior experience is necessary, but a positive approach and commitment to teamwork are highly valued.

As an Airport Guest Relationship Executive in Kolkata, your primary role is to enhance the travel experience for airport guests. You will be the face of the airport, ensuring all passengers receive excellent service and support throughout their journey.**Key Responsibilities:**- **Welcoming Guests:** Greet arriving guests warmly and assist them with their inquiries, ensuring they feel valued and comfortable as they enter the airport.- **Providing Information:** Offer clear and accurate information about flight schedules, gate assignments, and airport facilities, helping guests navigate the airport with ease.- **Assisting with Issues:** Respond promptly to any guest concerns or issues, such as lost luggage or missed connections, and take appropriate actions to resolve these matters efficiently.- **Coordinating Services:** Work closely with other airport staff and departments to coordinate services such as wheelchair assistance or lounge access, ensuring a smooth and enjoyable experience for all passengers.- **Maintaining Cleanliness:** Monitor and maintain cleanliness in guest areas, ensuring a pleasant environment that reflects the airport's standards.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with guests and addressing their needs effectively.- A friendly and approachable demeanor is important to create a welcoming atmosphere for travelers.- Basic knowledge of customer service principles and a willingness to learn in a fast-paced environment.- Ability to work both independently and as part of a team, collaborating with different departments as needed.- Flexibility to work varying shifts, including weekends and holidays, to accommodate the airport's operational needs.

We are seeking dedicated and friendly Ticketing Counter Staff to join our team in Kolkata. This is a full-time position ideal for recent school graduates who are looking to start their careers in the travel and ticketing industry.Key Responsibilities:- **Customer Service:** Greet and assist customers at the ticket counter, providing them with information about travel options, schedules, and prices to ensure they have a positive experience.- **Ticket Sales:** Process ticket sales accurately, handling cash and electronic payments while keeping records of transactions for accounting purposes.- **Reservation Management:** Manage reservations and cancellations, updating the system as needed to reflect current availability and ensuring all customer requests are fulfilled promptly.- **Problem Solving:** Address customer inquiries and resolve issues related to ticket bookings or travel plans, maintaining a calm and professional demeanor at all times.- **Record Keeping:** Keep track of inventory, sales reports, and customer feedback to help improve service quality and meet sales targets.Requirements and Expectations:Candidates should have completed their 12th grade education and be eager to learn. Strong communication skills in English and local languages are essential for engaging with customers. Basic computer skills and a familiarity with ticketing software will be beneficial but are not mandatory for freshers. A positive attitude, attention to detail, and the ability to work in a team are crucial for success in this role.