Support Executive Fresher Jobs in Kolkata

As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.

We are looking for a diligent and enthusiastic Ticket Support Executive to join our team in Kolkata. This entry-level position is ideal for individuals eager to start a career in customer service.Key Responsibilities:- **Customer Support**: Assist customers by responding to inquiries and resolving issues via ticketing systems, ensuring a positive experience.- **Issue Tracking**: Monitor and document customer concerns, categorizing tickets to identify trends and frequent issues, which helps improve service quality.- **Collaboration**: Work closely with other team members and departments to communicate customer feedback and escalate complex issues when necessary.- **Follow-Up**: Ensure timely follow-up on outstanding tickets to guarantee that customer queries are addressed promptly and effectively.Required Skills and Expectations:Candidates should have a minimum education of 10th pass and demonstrate a strong willingness to learn. We expect applicants to possess good communication skills, both written and verbal, to engage effectively with customers. Basic computer knowledge is essential to navigate support tools and document issues. A patient and empathetic approach towards customers is critical, as is the ability to work collaboratively in a team environment. Ideal candidates should exhibit problem-solving skills and maintain a positive attitude even in challenging situations. Flexibility and punctuality are also important for achieving team goals and meeting customer expectations.

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not RequiredKey SkillsSkills highlighted with -- are preferred keyskills

Position OverviewWe are seeking a proactive and organized Admin HR Executive to support both human resources and administrative operations. The role is responsible for recruitment, employee relations, payroll support, and HR compliance, along with overseeing daily office administration, vendor management, and documentation. The Admin HR professional ensures smooth business operations while fostering a positive work environment.Key ResponsibilitiesHuman Resources (HR)Assist in end-to-end recruitment: job postings, screening, interviews, and onboarding.Maintain employee records, HR databases, and personnel files.Manage attendance, leave records, and payroll inputs.Support employee engagement initiatives, training, and performance reviews.Ensure HR policies and labor law compliance.Handle employee grievances, exit interviews, and full-and-final settlements.AdministrationOversee day-to-day office operations and facility management.Manage vendor relationships (housekeeping, security, travel, supplies).Coordinate meetings, events, and official travel arrangements.Maintain office inventory, procurement, and asset records.Handle correspondence, documentation, and filing (digital & physical).Support senior management with calendar management and scheduling.Required Skills & QualificationsBachelors degree in Human Resources, Business Administration, or related field.Proven experience in HR & administration (13 years for executive level; more for senior roles).Knowledge of HR practices, payroll processes, and labor laws.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Familiarity with HR software/HRIS (SAP HR, Zoho People, Workday, etc.).Strong communication and interpersonal skills.Good problem-solving, organizational, and multitasking abilities.High level of integrity, confidentiality, and professionalism.Preferred Skills (Nice to Have)Experience with payroll software (GreytHR, ADP, etc.).Exposure to recruitment tools and ATS platforms.Event coordination and employee engagement activities.Knowledge of basic accounting and petty cash handling.

Airport ground staff are essential airport employees who manage passenger services and airline operations, serving as the first point of contact for travelers. They handle check-in, boarding, baggage, security, and special assistance, ensuring efficient, safe, and comfortable travel experiences before and after flights.NUMBER OF VACANCY:- 25 QUALIFICATION:- GraduateAGE:- Male- 18 to 30 years & Female- 18 to 27yearsINTERVIEW DATE AND PLACE:- 4th February 2026 - 12th February 2026 , 11.00 AM - 2.30 PM238B, AJC Bose Road , office 4b,4th floor, Kolkata - 700020, (Nearest- Rabindra Sedan Metro Station)Contact - Ms. Minki (+91 8282810363) If you have any queries, you can contact this number.

Flight crew members, primarily cabin crew or flight attendants, ensure passenger safety, security, and comfort throughout flights. Key responsibilities include conducting pre-flight safety checks, demonstrating emergency procedures, managing cabin operations, providing first aid, serving food/beverages, and assisting with special needs passengers. They must remain calm under pressure, possess excellent communication skills, and work flexible hours. Key Responsibilities and DutiesSafety and Security: Conducting pre-flight checks of emergency equipment, ensuring overhead bins are secure, demonstrating safety equipment, and enforcing safety regulations.Emergency Management: Acting as first responders for medical emergencies, managing evacuations, and handling cabin fires or pressurization issues.Customer Service: Greeting passengers, assisting with luggage, serving meals/beverages, handling in-flight sales, and ensuring passenger comfort.Pre/Post-Flight Duties: Attending briefings, cleaning the cabin between flights, checking inventory, and reporting any cabin maintenance issues.Conflict Resolution: Dealing with difficult or inebriated passengers to maintain a safe, calm environment. Key Skills and RequirementsCommunication: Excellent verbal communication for announcements and safety instructions.Interpersonal Skills: Strong ability to interact with diverse, international passengers.Physical Stamina: Must be able to stand for long periods, lift heavy items, and meet height requirements for overhead compartments.Flexibility: Ability to work irregular hours, weekends, holidays, and be on standby.Certifications: Completion of required aviation training and certification, including first-aid training. Working ConditionsWorking at high altitudes in pressurized cabins.Irregular schedules, including overnight flights and long layovers.High-pressure environments requiring constant alertness for safety.

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. You will be responsible for various tasks that help support passengers from check-in to boarding.Key Responsibilities:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they know what documents are needed and guiding them through the procedures.- **Luggage Handling**: Assist passengers with their luggage, providing information about weight limits and helping them with baggage drop-off.- **Provide Information**: Answer questions from travelers regarding flight details, gate information, and airport services to ensure they have the assistance they need.- **Customer Support**: Address and resolve any concerns or complaints from passengers by providing them with the necessary support and guidance.- **Boarding Facilitation**: Help manage the boarding process by checking boarding passes and guiding passengers to their designated gates.- **Emergency Preparedness**: Stay aware of safety protocols and assist in emergencies, ensuring passenger safety at all times.Required Skills and Expectations:- Strong communication skills are crucial for interacting with passengers and addressing their needs effectively.- A friendly and positive attitude will help create a welcoming environment for travelers.- Basic computer skills are required to manage check-in systems and access flight information.- Ability to work in a fast-paced environment while maintaining attention to detail is important to ensure smooth operations.- Willingness to work flexible hours, including weekends and holidays, is essential to accommodate flight schedules and passenger needs.

Front Desk Executive plays a crucial role in ensuring smooth operations at the front desk of an organization. Responsibilities include welcoming and assisting guests, managing phone calls, appointments, and correspondence, as well as providing administrative support to the office. The Front Desk Executive must be skilled in guest relations, appointment scheduling, problem handling, and have a strong ability to multitask.Key skills for a Front Desk Executive include strong communication skills in multiple languages, proficiency in technical and computer skills.

As a Ticket Support Executive in Kolkata, You Will Be Responsible for Handling Air Ticketing, Airport Operations, Ticket Booking, Reservations, and Ground Operations. You Will Need to have Strong Communication Skills to Assist Customers with Their Travel Needs and Ensure a Smooth Travel Experience. the Role Requires a 12th Pass Qualification and 0-1 Years of Experience in the Field. You Will Be Working Full-time from the Office, So Punctuality and Dedication are Essential to Excel in this Position.

Responsibilities -Passenger check - in boardingCustomer service at countersBaggage scanning tag printingHelping passengers at gatesCoordination with security airlinesEligibility-10th 12th Pass and AboveAge - 18 37 MaleAge - 18 30 Female Fresher Welcome Good communicationSalary -18000 35000 + PF + ESIC + Overtime + Travel AllowanceJob Location -Kolkata Airport - Patna Airport - Ranchi Airport - Bhubaneswar AirportHow to Apply -Candidates can directly call or WhatsApp - 8017404211;

We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.