Support Executive Fresher Jobs in Kolkata

Urgent Hiring: Customer Care ExecutivePosted by: ADI HR & Consulting (Recruitment Partner) Openings: Limited - Apply Today! Location2nd Floor, Indo Japan Building, EP Block, Webel More, Near Yes Bank, Sector V, Salt Lake, Kolkata

An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month

We are looking for an Airport Supervisor to join our team in Dumdum, Kolkata. This full-time position is ideal for freshers who have completed at least their 10th grade education. The Airport Supervisor plays a crucial role in ensuring smooth airport operations and providing excellent service to passengers.Key responsibilities include overseeing daily airport activities, which involves coordinating with various departments to maintain operations efficiently. The supervisor will also manage personnel, ensuring all staff members are performing their tasks effectively and adhering to safety regulations. Another important duty is to assist passengers with inquiries and problems, ensuring they have a pleasant experience at the airport. Additionally, the Airport Supervisor will monitor facility conditions, reporting any maintenance needs to ensure a safe environment. They will also handle any emergencies, following proper protocols to keep passengers and staff safe. To be successful in this role, candidates should have strong communication skills and a friendly disposition. Attention to detail is critical for managing operations and ensuring compliance with safety standards. The ability to work under pressure while maintaining a positive attitude is essential. Candidates should also be adaptable, willing to handle various tasks, and be good team players. Overall, the role demands a proactive approach to problem-solving and a commitment to delivering high-quality service to all airport users.

Inbound Customer Support Executive GUJRATI AND HINDI SPEAKING Company: Tatwa Technologies Ltd.Position: Inbound Customer Support ExecutiveSalary: 15,000 - 17,000 (In-hand)Shift Window: 7:00 AM - 9:00 PM (Rotational Shifts)Week Off: RotationalJob Responsibilities:Handle inbound customer calls professionally.Resolve customer queries and provide appropriate solutions.Deliver excellent customer service and maintain high customer satisfaction.Accurately update customer information and call details in the system.Eligibility:Good communication skills in Gujarati and Hindi.Customer-focused attitude with good problem-solving skills.Freshers and experienced candidates are welcome to apply.Location: Kolkata

We are looking for a Customer Support Executive to join our team in Kolkata. This is a full-time role ideal for freshers eager to start their career in customer service. You will play a crucial role in ensuring customer satisfaction and building strong relationships with clients.Key Responsibilities:- Respond to Customer Inquiries: You will answer questions from customers through various communication channels such as phone, email, and chat, ensuring clarity and promptness.- Resolve Customer Issues: You will identify and troubleshoot customer concerns, delivering effective solutions to enhance the customer experience.- Maintain Customer Records: You will keep accurate records of customer interactions and transactions in our system for future reference and analysis.- Provide Product Information: You will share detailed information about our products and services, helping customers make informed decisions.- Gather Customer Feedback: You will collect and document feedback from customers to identify areas for improvement within our services.Required Skills and Expectations:- Strong communication skills, both verbal and written, are essential for interacting effectively with customers.- A customer-oriented mindset is important, as you will be focusing on ensuring customer satisfaction.- Basic problem-solving abilities will help you address customer issues in a timely manner.- Attention to detail is necessary for maintaining accurate records and providing precise information.- A willingness to learn and adapt, as you will be trained to understand our products and services in depth.- Teamwork is important since you will collaborate with team members to enhance overall service quality.

We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- Handling Incoming Calls: You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- Making Outbound Calls: You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- Maintaining Customer Records: Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- Working in a Team Environment: Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.

We are seeking an Airport Manager to oversee the daily operations of our airport facility in Kolkata. This full-time position is ideal for freshers who are eager to start their careers in the aviation sector. Candidates must have completed at least 10th grade and be ready to work from our office.Key Responsibilities:- Supervise Airport Operations: Ensure all airport activities run smoothly, including check-in, security, and boarding procedures, to provide a safe and efficient environment for passengers.- Staff Management: Lead and coordinate a diverse team of employees, including ground staff and security personnel, ensuring they are well-trained and perform their duties effectively.- Customer Service: Address any passenger inquiries or complaints promptly and professionally, ensuring a positive experience for all travelers.- Safety and Security Oversight: Monitor compliance with safety regulations and security protocols to maintain the highest standards of airport safety.- Coordination with Airlines: Communicate regularly with airlines and other stakeholders to manage flight schedules, gate assignments, and overall airport operations.Required Skills and Expectations:Candidates should have a strong desire to learn about airport management and operations. Good communication and interpersonal skills are essential for effectively interacting with staff and passengers. Basic problem-solving abilities and a focus on teamwork will help you thrive in this fast-paced environment. Candidates should be detail-oriented and able to adapt to changing situations quickly, ensuring efficient management of airport processes.

As an Airport Guest Relationship Executive, you will play a crucial role in ensuring a positive experience for all guests at the airport. Your main responsibilities will include:- Greeting Guests: Welcome arriving guests with a warm smile and friendly attitude, making them feel comfortable as they start their journey.- Providing Information: Answer questions about airline services, travel procedures, and airport facilities to help guests navigate the airport easily.- Assisting with Check-In: Help guests with the check-in process by guiding them through self-service kiosks or direct check-in counters, ensuring a smooth process.- Managing Queries and Complaints: Address guest concerns and complaints promptly and courteously, working to resolve issues to enhance guest satisfaction.- Coordinating with Airlines: Collaborate with airline staff to stay informed about flight schedules, delays, and gate changes, ensuring guests receive accurate information.- Maintaining Cleanliness: Ensure that the waiting areas and guest service areas are clean and organized, contributing to a pleasant environment.Required skills and expectations for this role include:- Effective Communication: You should be able to communicate clearly and confidently with guests, both verbally and in writing.- Customer Service Skills: A good understanding of customer service principles and the ability to remain calm under pressure is essential.- Team Player: You should work well with others, as collaboration with various teams is key to providing excellent service.- Attention to Detail: Being detail-oriented will help you manage guest requests and needs effectively.- Basic Computer Skills: Familiarity with basic computer operations is necessary to assist with electronic check-in systems and information retrieval. This position is ideal for someone looking to start a career in the hospitality or customer service industries.

As a System Support Executive, you will play a crucial role in maintaining and enhancing our company's IT systems. Your responsibilities will involve providing technical assistance and ensuring our systems run smoothly. Key Responsibilities:- Technical Support: Assist users with hardware and software issues, ensuring that problems are resolved quickly and efficiently to minimize downtime.- System Maintenance: Regularly check and update system software to maintain optimal performance and security, preventing potential issues before they arise.- User Training: Educate employees on how to effectively use the systems and tools, helping them maximize their productivity and understanding of IT resources.- Troubleshooting: Identify and diagnose technical problems, utilizing problem-solving skills to provide practical solutions and prevent future occurrences.- Documentation: Maintain accurate records of support requests, system changes, and user instructions, ensuring a clear history for future reference.To be successful in this role, you should possess the following skills and expectations: - Technical Knowledge: Basic understanding of computer systems, software applications, and networking concepts is essential.- Communication Skills: Strong verbal and written communication skills are necessary to convey technical information clearly to users with varying levels of IT knowledge.- Problem-Solving Ability: A logical approach to identifying issues and providing effective solutions as challenges arise is important.- Team Player: Willingness to work collaboratively with colleagues to ensure seamless system operations and user support.- Adaptability: A positive attitude towards learning new technologies and adapting to changing systems and processes is required.This role is ideal for individuals eager to start their career in IT support, with opportunities for growth and learning in a professional environment.

We are looking for a friendly and motivated Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is ideal for someone eager to start a career in customer service within the airport environment. As an Airport Guest Relationship Executive, you will be the face of our service, ensuring that guests enjoy a seamless and positive experience from arrival to departure. Key Responsibilities:1. Guest Assistance: Welcome guests as they arrive at the airport, providing helpful information and assistance with their travel needs.2. Issue Resolution: Address any questions or concerns that guests may have, ensuring they feel heard and supported during their time at the airport.3. Communication: Keep guests informed about flight schedules, boarding procedures, and amenities available at the airport to enhance their travel experience.4. Team Collaboration: Work closely with other airport staff and departments to ensure a coordinated effort in delivering excellent customer service.Required Skills and Expectations:Candidates should have a high school diploma and a pleasant personality with strong communication skills. Being adaptable and able to handle challenging situations with a calm demeanor is important. Additionally, a passion for helping people and providing high-quality service is essential. Previous experience in customer service is a plus but not required. A positive attitude, professionalism, and teamwork are critical traits for success in this role.

BPO - Kolkata Openings: Voice & Non-Voice Process Mode: Work From Office Job Details:- Rotational Shifts (Including Night Shift)- 6 Working Days