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Sales Support Manager Graduate Experience Jobs in Ahmedabad

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Service Manager

Apex Eternity

Installation Commissioning Customer Handover Amcs Warranty Scheduled Maintenance and Repairs Support Escalation Engineer Ensure Timely Resolution Plan Resource Allocation Monitor Expense Management Coordinate Interdepartmentally With Sales Coordinate Interdepartmentally With Production R&D For Service Needs Lead Performance Evaluations Track KPIs Analyze Service Data
Job Overview: The Service Department is responsible for managing the service department of The Company, overseeing service and support operations, ensuring customer Satisfaction, and Leading a team to execute these functions effectively. This role Involves strategic planning, Operational management, and continuous improvement Initiatives to enhance service Quality and efficiencyRoles & Responsibilities Leads the Service Department, ensuring efficient execution of service operations, resource planning, and quality assurance. Acts as the central coordinator between management, customer support, field teams, and other departments (Sales, Production, R&D).Requirement Skills Oversee installations, commissioning, and customer handovers. Manage AMC contracts, warranty claims, scheduled maintenance, and repairs. Handle customer escalations and ensure timely resolution. Plan resource allocation (manpower, tools, spares) and monitor expense management. Coordinate interdepartmentally with Sales, Production, and R&D for service needs. Lead performance evaluations, track KPIs, and analyse service data (response time, resolution rate). Ensure customer feedback is collected, analysed, and acted upon for service improvements. Oversee training programs, SOP updates, compliance integration, and documentation standards. Drive continuous improvement initiatives within the service operations.Education Qualification Bachelor's / Diploma degree in Engineering or a related field.
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  • 1 - 3 yrs
  • Ahmedabad
Communication Manager F Marketing Corporate Sales Retail Sales Leadership Lead Generation Field Sales Negotiation Skills Sales Sales Target Sales Strategy Convincing Power B2B Sales
A freight forwarder works out the logistics and makes sure all bases are covered in the process of transporting goods from A to B. Typical responsibilities include:considering and planning the most effective route for freightorganising the transportation of freight between intermediate destinations usually cargo terminals, port facilities or railway yardstracking the movement of freight using software and satellite technologyreporting back to clients, keeping them up-to-date with the progress of goodsdeciding on the best way to package stock, taking into account factors such as weather, terrain and type of goodstaking appropriate measures for the movement of delicate goodschecking countries legal requirements to make sure all the appropriate documentation (eg insurance and customs forms) is filled outstaying up-to-date with relevant political activities and legislation that might impact the transportation of freightorganising payments or processes transactions on behalf of the client, such as freight charges.
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  • 2 - 3 yrs
  • Female
  • Ahmedabad
Sales Support Manager CRM MS Office Word Customer Service Delivery Administrative Support Sales Support Executive
Job PurposeAs a Sales Support Executive, you will play a crucial role in supporting the sales team and ensuringthe smooth functioning of sales operations. Your primary responsibility will be to assist salesrepresentatives, managers, and the overall sales department in achieving their targets andobjectives.Roles and ResponsibilitiesSales Administration: Assist in managing the sales pipeline, including data entry, updating customerinformation, and tracking sales activities. Handle documentation related to sales orders, contracts,and proposals. Coordinate with internal departments (e.g., marketing, finance, logistics) to ensureseamless order processing and delivery.Technical Support: Utilising software applications and tools commonly used in civil engineering,such as computer-aided design (CAD) software, project management software, or spreadsheetapplications.Communication and Collaboration: Liaising with project managers, engineers, and other SalesDepartment members to gather and verify data. Collaborating with team members to resolve anysales-data related issues or discrepancies. Providing assistance and responding to inquiriesregarding ongoing projects.Data Entry: Accurately inputting and updating various types of data into computer systems ordatabases related to ongoing and new projects. This may include project specifications,measurements, survey data, material quantities, cost estimates, progress reports, and other relevantinformation.Documentation Management: Organizing and maintaining physical and digital files of projectdocumentation, including drawings, contracts, quotation, enquiry data, and daily reports. Ensuringthat documents are properly labelled, filed, and easily accessible for reference or retrieval.Data Analysis and Reporting: Extracting relevant information from the collected data andgenerating reports or summaries as required. Analysing data trends, identifying patterns, andpreparing reports for project
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