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Document Management Job Vacancies in Chennai

  • 5 - 11 yrs
  • Chennai
Professional Communication Export Import Documentation Document Management Attention to Detail
Job Title: Senior Documentation ExecutiveJob Summary:We are seeking a detail-oriented and experienced Senior Docs Executive to manage end-to-end documentation processes related to vendor and client registration, contracts, and exportimport operations. The role requires strong coordination, accuracy, and compliance to ensure smooth domestic and international shipments.Key Responsibilities:Handle vendor and client onboarding, registration, and documentation requirementsPrepare, review, and manage contracts and commercial documentsManage complete exportimport documentation including invoices, packing lists, BL, COO, LC documents, and related compliance paperworkEnsure all documents are accurate, complete, and submitted within agreed timelinesCoordinate with internal teams, customers, vendors, freight forwarders, and customs agentsEnsure compliance with international trade regulations, company policies, and customer requirementsMaintain proper records and document control systems for audits and referenceTrack document status and proactively follow up to avoid delays in shipments or paymentsKey Skills & Competencies:Strong professional communication and coordination skillsIn-depth knowledge of exportimport documentation and trade processesExperience in contract and document managementHigh attention to detail with a strong focus on accuracy and complianceAbility to manage multiple tasks and work under deadlinesQualifications & Experience:Bachelors degree in Commerce, Business Administration, or a related fieldAt least 5 years of experience in exportimport documentation, logistics, or shipping operations.Preferred Attributes:Proactive and solution-oriented mindsetStrong organizational and time-management skillsAbility to work independently as well as in a team
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Written Communication Interpersonal Skills Multitasking Time Management Customer Handling Document Management Call Coordinator Administration Adaptability Organizational Skills Problem Solving Customer Focus Data Entry
Job Summary:The Office Assistant cum Telecaller is responsible for handling administrative and clerical tasks in the office while managing inbound and outbound calls to clients and customers. This dual role ensures smooth office operations, effective communication, and customer satisfaction through efficient coordination and professional interaction.Key Responsibilities: Office Administration DutiesMaintain office files, records, and documents systematically (physical & digital).Handle incoming and outgoing correspondence, emails, and phone calls.Assist in preparing reports, invoices, letters, and presentations.Manage attendance registers, visitor logs, and office supplies.Support HR, accounts, and admin departments in daily operations.Coordinate meetings, appointments, and travel arrangements.Maintain inventory and oversee procurement of office materials.Handle couriers, photocopying, scanning, and documentation work.Ensure office cleanliness, organization, and smooth workflow. Telecalling & Customer Service DutiesMake outbound calls to customers or leads for promotion, follow-ups, or feedback.Handle inbound calls professionally, providing information and resolving queries.Maintain call records, customer databases, and lead tracking sheets.Follow up on inquiries, quotations, and payments when required.Explain company products or services clearly to prospective clients.Generate leads and assist the sales or marketing team in achieving targets.Handle customer complaints with patience and professionalism.Maintain daily call logs and reporting to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong interpersonal and customer-handling skills.Good telephone etiquette and a polite, confident manner.Proficient in MS Office (Word, Excel, PowerPoint, Outlook).Data entry accuracy and record management.Time management, multitasking, and organizational ability.Teamwork and adaptability in a fast-paced environment.Goal-oriented and self-motivated personality.Educational Qualification:Minimum: 10+2 or Diploma in any discipline.Preferred: Bachelors Degree in Arts, Commerce, or Business Administration.Experience:03 years of experience in telecalling, office administration, or customer service.Freshers with good communication skills are also welcome.Work Environment:Office-based role (day shift).Coordination with internal departments (Sales, Accounts, HR, etc.).Interaction with clients, vendors, and customers over phone and email.Job Type:Full-time / PermanentSalary Range:As per company policy and experience level
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