Records Management Fresher Jobs in Guwahati

Job Summary:The Admin Operations Manager is responsible for overseeing and coordinating all administrative and operational functions within the organization. This role ensures smooth day-to-day operations, effective resource utilization, adherence to company policies, and a safe and efficient work environment. The Admin Operations Manager acts as the central link between management, staff, and external vendors to ensure business continuity and operational excellence.Key Responsibilities: 1. Administrative ManagementSupervise all administrative activities including office management, logistics, and facility operations.Develop, implement, and monitor Standard Operating Procedures (SOPs) to improve efficiency and consistency.Maintain accurate records of office assets, inventory, and documentation.Oversee procurement of office supplies, equipment, and vendor contracts.Ensure compliance with statutory, health, and safety regulations. 2. Operational OversightPlan and manage daily operations to ensure seamless workflow across departments.Identify process gaps and recommend operational improvements to enhance productivity.Coordinate with internal teams to ensure alignment between administrative and business goals.Monitor and evaluate performance metrics, generating periodic operational and financial reports.Oversee maintenance, housekeeping, and facility management services. 3. People & Vendor ManagementLead and supervise administrative and support staff to ensure efficiency and professionalism.Conduct training, performance evaluations, and team development activities.Manage vendor relationships negotiate contracts, ensure service quality, and control costs.Foster a positive work culture focused on collaboration, accountability, and high performance. 4. Budgeting & Cost ControlPrepare and manage annual operational and administrative budgets.Track expenditures and identify cost-saving opportunities without compromising quality.Support finance teams in audits, expense reporting, and budget analysis. 5. Communication & CoordinationAct as a liaison between management, employees, and external agencies.Ensure smooth communication flow across departments and timely issue resolution.Prepare reports, presentations, and administrative updates for senior management.Qualifications and Requirements:Bachelors degree in Business Administration, Management, or a related field.MBA or equivalent qualification preferred.06 years of experience in administration or operations, including managerial experience.Strong knowledge of office management, procurement, and vendor coordination.Proficiency in MS Office (Excel, Word, PowerPoint) and ERP or administrative management systems.Excellent leadership, communication, and organizational skills.Ability to multitask and manage time effectively under pressure.Knowledge of compliance, safety, and statutory regulations.Key Skills:Leadership and team managementStrategic planning and executionProcess improvement and operational efficiencyBudgeting and cost controlVendor and facilities managementCommunication and problem-solvingAnalytical thinking and reportingPerformance Indicators:Operational efficiency and process improvement metricsBudget adherence and cost control effectivenessStaff performance and retention ratesCompliance and audit scoresTimeliness and accuracy of reporting

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.

- Patient Consultation and Guidance: Provide initial consultation and guidance to couples or individuals seeking IVF treatment, explaining the process, success rates, and available options.- Managing IVF Procedures: Oversee the IVF treatment process from start to finish, including coordinating the scheduling of necessary tests, treatments, and appointments with doctors, lab technicians, and nursing staff.- Scheduling Appointments: Coordinate patient appointments for consultations, diagnostic tests, ultrasounds, egg retrieval, embryo transfer, and follow-ups, ensuring seamless scheduling within the IVF department.- Patient Education: Educate patients about the IVF process, the necessary lifestyle changes, potential risks, and post-treatment care to ensure they are well-prepared and informed.- Documentation and Record Keeping: Maintain accurate, confidential, and up-to-date records of patient medical histories, treatments, lab results, and progress throughout their IVF journey.- Insurance Verification and Financial Counseling: Assist patients in understanding the insurance coverage for IVF procedures, verifying insurance details, and providing information on out-of-pocket costs. Guide patients through financing options if needed.- Emotional Support: Provide empathetic support to patients throughout their IVF journey, addressing their concerns, emotional well-being, and referring them to counseling services or support groups if necessary.- Liaise with Medical Team: Act as a liaison between patients and the medical team, including fertility specialists, embryologists, nurses, and lab staff, ensuring clear communication and coordination for optimal patient care.- Monitoring Treatment Progress: Track and monitor the patients progress throughout their IVF cycle, including hormone treatments, egg retrieval, embryo transfer, and pregnancy tests, ensuring the patient is following the prescribed treatment plan.

- Assist senior operations staff in day-to-day operations, ensuring smooth execution of IT services and projects.- Help coordinate IT projects by tracking deadlines, milestones, and deliverables.- Assist in the scheduling and planning of resources for various IT projects or service deliveries.- Assist with communication between vendors, clients, and internal teams to ensure operational needs are met.- Maintain records of all project documentation, contracts, service agreements, and other operational materials.- Assist in managing inventory of IT equipment and software, ensuring that stocks are maintained and orders are placed as necessary.- Input operational data into relevant software or systems to maintain accurate and real-time records.- Identify inefficiencies in operational processes and assist in implementing solutions to improve efficiency and reduce costs.- Provide support to clients regarding operational issues, service requests, or technical inquiries.- Assist in tracking customer complaints or service issues, ensuring timely resolution or escalation.- Prepare regular operational reports to track performance metrics, resource utilization, and any outstanding tasks or issues.- Work closely with IT teams, including developers, engineers, and technical support, to ensure the timely delivery of services or projects.- Assist in monitoring the quality of services and solutions delivered to clients, ensuring they align with company standards.- Ensure all operational activities comply with relevant industry regulations, company policies, and client agreements.- Assist in monitoring the allocation of resources (staff, equipment, etc.) to ensure projects or operations are properly supported.- Support in managing operational incidents or issues that arise, ensuring they are logged, tracked, and resolved in a timely manner.- Assist in organizing training sessions for operational processes, tools, or software used within the team.