*Job Description Customer Support (Voice Process):** Handle outbound customer calls in a professional and courteous manner* Explain legal services and resolve basic client queries* Maintain accurate call logs and follow-up records* Provide timely support to potential and existing clients* Meet daily call targets and ensure customer satisfaction* Work closely with the team to improve service quality--- *Contact HR Sowmya:* 73497 67553 [www.mylawyersindia.com](http://www.mylawyersindia.com)
Telecalling Executive BPO TelecallerOutbound CallingOutbound Voice Process
Job Summary:We are looking for a motivated and enthusiastic Telecaller to join our dynamic team. The Telecaller will be responsible for making outbound calls to potential customers, providing information about our products/services, and securing appointments or sales.Key Responsibilities:Make outbound calls to prospective customers.Provide information about the company's products/services.Answer questions and address concerns of potential customers.Maintain a detailed record of calls and customer interactions.Follow up on leads and convert them into sales or appointments.Meet or exceed daily/weekly/monthly call and sales targets.Collaborate with the sales and marketing teams to improve customer acquisition strategies.Provide feedback on customer interactions and market trends to management.
COMPANY - Isha solutions pvt ltd.ROLE - Financial Advisor & Business development executive.PROCESS - BPO Process for Insurance. ADDRESS - TC palya main road bhatarahalli, opp to Royal Mart. JOB TIMING- 9:20AM - 6.00PM.REQUIRED SKILL - Fluent or Good in English and any one local language .
1. Building, developing, and managing a client portfolio, maintaining strong relationships with new and existing clients to identify new business opportunities.2. Generating leads, conducting outreach, and engaging potential customers through calls, emails, and in-person meetings to present tailored solutions.3. Presenting our products or services to clients and clearly articulating their value to close sales and secure long-term contracts.4. Collaborating with internal departments, including Marketing and Customer Support, to ensure client satisfaction and seamless integration of client feedback.5. Keeping accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM system, ensuring up-to-date and accessible information.6. Staying informed on industry trends, product updates, and competitor activities to effectively position in the market and maintain a competitive edge.7. Handle customer queries professionally and escalate issues when necessary