We are seeking a motivated and enthusiastic BPO Tele caller to join our dynamic team. The ideal candidate will be responsible for making outbound calls and providing exceptional customer service, while also supporting sales initiatives. This role requires excellent communication skills and the ability to engage effectively with customers to meet their needs.
We are looking for 10 Telecaller Posts in Jodhpur, with deep knowledge in Phone Banking, outbound calling and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree,B.A,B.Arch,B.C.A,B.B.A,B.Com,B.Ed
*Responsibilities*:1. Make outbound calls to prospective customers using a prepared script.2. Follow communication scripts and guidelines to effectively present products/services and answer customer questions.3. Identify and understand customer needs, and offer appropriate solutions or information.4. Maintain a high level of professionalism and build rapport with customers to establish long-term relationships.5. Handle inbound calls and inquiries, providing accurate and timely information to customers.6. Record and maintain customer details, call logs, and interactions in the system.7. Social Media Management8. Proactively identify opportunities for upselling or cross-selling our products/services.9. Collaborate with the sales team to ensure customer satisfaction and resolve any issues or complaints.10. Stay updated on product knowledge, industry trends, and competitive offerings.11. Continuously improve personal sales skills and knowledge through training programs.*Requirements*:1. Proven experience as a Telecaller or similar customer service role.2. Excellent verbal communication skills with a clear and confident speaking voice.3. Strong customer service and interpersonal skills.4. High professionalism5. Familiarity with basic computer skills.6. Ability to multitask and prioritize tasks effectively.7. Positive attitude, resilience, and a strong desire to succeed.8. High school diploma or equivalent; additional certification in customer service.
Phone Banking Microsoft OfficeOutbound CallingDomestic BPOIT Enabled ServicesOutbound SalesAccountWork From Home
Job Openings for 1 Telecaller Job for Freshers in Jodhpur, Jodhpur, having Educational qualification of : Higher Secondary with Good knowledge in Phone Banking, Microsoft Office, outbound calling, Domestic BPO, IT Enabled Services, Outbound Sales, account etc.
Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications
Microsoft Office Outbound CallingTelecallerWalk in
Job Openings for 10 Telecaller Jobs for Freshers in Jodhpur, Rajasthan, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Microsoft Office,outbound calling etc.