Knowledge Management Job Vacancies in Bhopal

As a Customer Consultant in Bhopal, you will play a vital role in providing excellent customer service and support to our clients. This position is suitable for candidates with up to 3 years of experience and requires a minimum education of 12th grade.**Key Responsibilities:**- **Engage with Customers**: You will interact directly with customers to understand their needs and provide tailored solutions, ensuring they have a positive experience.- **Handle Inquiries**: Respond to customer questions and concerns promptly, providing accurate information and resolving issues to maintain satisfaction.- **Process Orders**: Assist customers in placing orders, updating them on order status, and ensuring the accuracy of their requests to streamline their experience.- **Maintain Records**: Keep accurate records of customer interactions, feedback, and transactions to help improve service quality and address recurring issues.- **Collaborate with Team Members**: Work closely with colleagues to ensure a cohesive approach to customer service and to share insights that can help improve processes.**Required Skills and Expectations:**We are looking for a female candidate with strong communication skills and a friendly demeanor. You should be able to listen actively and respond effectively to customer needs. Basic computer skills are essential for managing records and handling inquiries. A positive attitude and the ability to work in a team are important, as well as a willingness to learn and adapt to new challenges. Being punctual and reliable in your work routine is also expected.

We're Hiring! Were looking for a talented Standard Operating Procedure (SOP) Artist to join our team! If you have a keen eye for design and a passion for creating clear, engaging, and professional SOP documents, we want to hear from you.Key Responsibilities:Design and structure SOPs for various processes.Ensure clarity, consistency, and visual appeal.Collaborate with different teams to understand their needs.Skills Required:Proficient in design software (e.g., Adobe Illustrator, Canva, etc.).Strong attention to detail.Ability to translate complex processes into easy-to-follow steps.

- Assign and oversee case distribution for field officers.- Recruit and onboard new field personnel as required.- Track the status of cases and ensure their timely resolution by field officers.- Work in conjunction with the back office team to facilitate efficient case closure within TAT.- Foster and maintain strong relationships with field officers to promote teamwork and effective communication.- Support fraud investigation initiatives and contribute to efforts aimed at fraud prevention.

Looking good communication SkillsFinancial skills.Time management skills.Knowledge of financial software.Customer service.Thoroughness.Confidentiality.Analyzing information.Decision making.Night shift 8 to 5 India time One day week off in any weedays

IZI - A consumer tech firm, pioneered consumer drone in India and aggressively expanding into various new verticals to set new industry benchmarks is looking for an ambitious and energetic Digital Marketing Manager.Responsibilities;3+ Years experience in relevant industryMonitor and manage all social media (Facebook, Instagram, LinkedIn) accounts of the company for trending ideas, and media.Aware of all technical and scientific tools to under campaigns and experience in Google Ads , AMS (Amazon Marketing Services) Highly Preferred.Google AdWords Certified (Preferred)SEO skills and knowledge is a must. On-page and off-page SEO optimization.Develop social media marketing campaigns - Experience in handling high budget campaigns (Monthly 5 lakhs and above)Analyzing the companys digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvementsSetting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaigns performance against the KPIsHigh Expertise in image/video creation tools such Adobe Photoshop , lightroom, canvas pro or similar.Researching social media trends and informing management of changes that are relevant to the companys marketing activities.Requirement:Google Adword Certified (Prefered)SEO SkillsSocial Media MarketingPaid Social MarketingLocation: Bhopal

The Role-Supervising the progress of all construction activities-Ensuring all on-site workers adhere to the health and safety regulations-Work closely with the business development and accounts team-Make sure that clients needs and all milestones are met as projects evolve-Monitor project progress and handle any issues that arise on day-to-day basis-Act as the single point of contact and communicate project status to all concerned-Maintaining an accurate record of construction employee attendance-Reviews quantities of materials received or used during specified periods, in order to minimize wastage and inefficiency.-Regular reporting What we are looking for-Relevant Experience of Construction & Renovation work.-Strong working knowledge of Civil, Interior Design, Electrical & Plumbing drawings.-Customer-centric attitude-Ability to learn quickly and take direction-Willingness to roll up your sleeves and help your teammates & service partner-