Internal Communication Job Vacancies in Mumbai

An inside education counsellor or tele-counsellor relies heavily on phone calls to connect with students, understand their goals, and guide them through the admissions process. Lead Engagement: Call prospective students who have registered interest online to introduce educational programs and courses.Telephonic Profiling: Conduct structured interviews over the phone to understand a student's academic background, career goals, and budget constraints.Virtual Pitching: Deliver clear, engaging pitches about courses, and post-study career opportunities.Relationship Management: Follow up regularly with students and parents via phone and WhatsApp to guide them through documentation and fees.Target Achievement: Meet weekly and monthly call volume, talk-time, and student enrollment targets.Essential Skills for Phone Counselling Excellent Telephone Etiquette: Maintain a warm, clear, and professional tone throughout long calling shifts.Active Listening on Calls: Catch subtle cues, hesitations, or doubts in a student's voice without visual feedback.Objection Handling: Confidently address student doubts regarding fees, course value, and placement guarantees over the phone. CRM Literacy: Log call statuses, notes, and follow-up reminders in CRM software (like LeadSquared, Salesforce, or HubSpot) while speaking.

Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional manner.Problem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.

We are looking for a dedicated and friendly female receptionist to join our team in Borivali West. As the first point of contact for our visitors and clients, you will play a crucial role in creating a positive impression of our organization.Key Responsibilities:- Greet Visitors: Welcome guests and clients warmly, ensuring they feel comfortable and valued upon arrival.- Answer Phone Calls: Handle incoming calls and inquiries in a professional manner, providing accurate information and directing calls as needed.- Manage Appointments: Schedule and organize appointments, ensuring an efficient use of time for staff members and clients.- Maintain Reception Area: Keep the front desk and waiting area tidy and organized, creating a pleasant atmosphere for visitors.- Administrative Support: Assist with basic clerical tasks, such as filing, data entry, and managing correspondence to support office operations.Required Skills and Expectations:- Strong communication skills: You should be able to converse clearly and effectively with visitors and colleagues.- Good organizational abilities: You will need to manage multiple tasks efficiently, ensuring smooth daily operations.- Basic computer skills: Familiarity with office software and phone systems is essential for handling calls and managing schedules.- Professional appearance: As a representative of the company, maintaining a neat and professional appearance is important.- Positive attitude: A friendly demeanor and a willingness to help others will enhance the experience of our visitors.We encourage freshers who are eager to learn and grow in a supportive work environment to apply for this position.

An education counselor guides students through academic, career, and personal choices. They evaluate student strengths, recommend courses or career paths, and collaborate with parents and teachers to resolve learning or behavioral hurdles.Student Guidance: Lead one-on-one or group sessions to address academic progress, personal goals, and emotional concerns.Assessments: Administer and interpret aptitude, personality, and interest tests to match students with proper career or academic tracks.Planning: Assist with course selection, class scheduling, and post-graduation preparation like college or vocational applications.Collaboration: Meet with teachers, school administrators, and parents to build support systems for at-risk or struggling students.

Key ResponsibilitiesSource candidates from job portals, LinkedIn, social media, campus drives, and referrals.Draft and publish job adverts and role descriptions on job boards and company channels.Screen resumes and applications; conduct initial telephonic rounds and shortlist candidates.Schedule interviews and manage follow-ups with candidates.Maintain and update recruitment trackers.Assist with offer letters, and basic onboarding tasks.Support HR administrative duties and employee engagement activities as required.Required SkillsPursuing or recently completed a degree in Human Resources, BMS, BBA or a related fieldStrong communication skills (written and verbal) and professional email etiquetteGood organizational skills, attention to detail, and ability to handle multiple tasksEagerness to learn, proactive attitude, and ability to follow instructions

We are looking for a motivated Human Resource Intern to join our team remotely from Mumbai. This internship offers a hands-on opportunity to learn and contribute to HR functions while gaining valuable experience in the field.Key Responsibilities:- Assist with Recruitment: Support the recruitment process by posting job openings, reviewing applications, and scheduling interviews to help find the right candidates.- Maintain Employee Records: Help maintain and organize employee files and databases to ensure all information is accurate and up-to-date.- Support Onboarding: Assist in the onboarding process for new hires by preparing onboarding materials and scheduling orientation sessions, ensuring a smooth transition for new employees.- Participate in Training Programs: Engage in the preparation and delivery of training sessions, contributing to the development of employee skills and knowledge.- Help with Employee Engagement: Support initiatives aimed at improving employee morale and engagement through organizing events or collecting feedback.- Assist with HR Projects: Work on various HR projects, providing support in research and data analysis related to HR functions.Required Skills and Expectations:The ideal candidate should possess strong communication skills, both verbal and written, to effectively share information. They should be detail-oriented and able to manage multiple tasks efficiently. Proficiency in Microsoft Office is essential, especially Word and Excel, to handle documents and spreadsheets. A basic understanding of HR principles and a willingness to learn are important, along with a positive attitude and eagerness to contribute to the team.

We are seeking a dedicated Ground Staff Executive to join our team in Mumbai. This entry-level position is ideal for candidates with a passion for customer service and an interest in the aviation industry.Key Responsibilities:1. Customer Service: Provide friendly and efficient support to passengers at check-in, boarding, and baggage claim areas, ensuring a pleasant experience.2. Check-In Assistance: Help passengers during the check-in process by verifying travel documents and checking bags, ensuring compliance with airline regulations.3. Baggage Handling: Assist in the proper handling and transfer of luggage, addressing any issues or concerns that may arise during the process.4. Information Providing: Offer accurate information regarding flight schedules, gate changes, and other travel-related inquiries to maintain clear communication with passengers.5. Safety and Security: Ensure compliance with safety and security protocols by following established guidelines and reporting any suspicious activities.Required Skills:A successful candidate should possess strong communication and interpersonal skills, with the ability to interact positively with diverse groups of people. Attention to detail is essential, along with the ability to work efficiently in a fast-paced environment. A friendly demeanor and a problem-solving mindset will help in handling passenger needs effectively. Additionally, proficiency in basic computer skills and a willingness to learn are important for this role. Candidates should be female and have completed their 12th grade education. The position is full-time and will require working from the office.

As a Back Office Assistant, you will be responsible for supporting the administrative tasks of the office, ensuring smooth operations and efficiency. Your key responsibilities will include managing data entry, organizing files, handling phone calls and emails, and assisting with general office tasks. You should have strong communication skills, attention to detail, and the ability to multitask effectively. Previous experience in a similar role and proficiency in MS Office suite will be advantageous. We are looking for a female candidate with a minimum qualification of 12th pass and 1-3 years of experience in back office operations. This is a full-time position based in Ghatkopar West, Mumbai, with the expectation of working from the office.

Job Title: Receptionist Location: Mumbai Industry: Banking Salary: 18,000 20,000 per month Working Time: 10:00 AM 7:00 PM Preference: Female candidatesJob Responsibilities:Greet and assist visitors and clients professionallyHandle incoming calls and direct them to concerned departmentsManage front desk operations and visitor recordsHandle basic documentation and coordinationMaintain cleanliness and discipline at the reception areaSupport administrative and office coordination tasksRequirements:Minimum 12th pass / Graduate preferredGood communication skills (English & Hindi)Pleasant personality and professional attitudeBasic knowledge of MS OfficePrior receptionist/front desk experience preferred Interested candidates can apply by Careers@thepeopleorder.com.The People Order Samir Huda Saaniya Huda Purna Nandi#Hiring #ReceptionistJobs #FrontDeskJobs #BankJobs #MumbaiJobs #FemaleJobs #OfficeJobs #CustomerService #ApplyNow

Work at premium residential clubhouses as a Front Desk Executive. Manage reception, calls, resident enquiries, facility bookings, and daily logs. Must be presentable, polite, and confident with good English, Hindi & Marathi communication and basic computer skills.

We are looking for a dedicated and detail-oriented Back Office Executive to support our administrative and operational activities. The ideal candidate will be responsible for handling backend tasks, maintaining records, and ensuring smooth functioning of day-to-day office operations.Key Responsibilities:Maintain and update customer records, documents, and internal databases.Coordinate with the sales and operations teams for data accuracy and process support.Prepare reports, manage documentation, and handle email communication.Assist in processing applications, forms, and internal requests.Perform data entry with a high level of accuracy.Handle follow-ups with internal departments when required.Manage daily office operations and provide administrative support.Ensure confidentiality and proper handling of company data.

Job Openings for 45 Ground Staff Executive Jobs for Freshers in Mumbai, Delhi, Bangalore, Hyderabad, Ahmedabad, Kolkata, Surat, Pune, Jaipur, Lucknow, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BAMS, B.Sc with Good knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Ground Staff Activities, Ground Handling, Cargo Handling, Personality Development, Airport Cargo, Ground Management, Aviation etc.

A Field Recruiter is responsible for sourcing, attracting, and hiring qualified candidates for field-based roles. This position focuses on building strong relationships with hiring managers, attending community recruiting events, and implementing talent acquisition strategies to meet staffing needs across designated locations. The Field Recruiter plays a key role in promoting the company brand and ensuring a positive candidate experience.Key ResponsibilitiesTalent Sourcing & AcquisitionIdentify qualified candidates through job boards, social media, referrals, networking, and in-person recruitment efforts.Conduct phone screens, interviews, and assessments to evaluate candidate fit.Maintain an active pipeline of field candidates for high-volume or hard-to-fill roles.Partner with hiring managers to understand staffing needs and define candidate profiles.Field & Community RecruitmentAttend and coordinate job fairs, hiring events, community outreach initiatives, and on-site interviews.Build relationships with local workforce agencies, schools, military programs, and community organizations to expand talent sources.Represent the company professionally at all recruiting events and promote employer brand.Hiring Process ManagementManage the end-to-end recruitment lifecycle, including scheduling interviews, extending offers, and facilitating onboarding steps.Ensure timely communication with candidates to deliver a positive hiring experience.Track and report recruiting metrics, such as time-to-fill, candidate flow, and event effectiveness.Compliance & AdministrationMaintain accurate applicant records in the applicant tracking system (ATS).Ensure compliance with company policies, Equal Employment Opportunity (EEO), and other hiring regulations.QualificationsRequiredProven experience as a recruiter, talent acquisition specialist, or similar rolepreferably in high-volume or field environments.Strong communication, interpersonal, and relationship-building skills.Ability to travel regularly to hiring sites and events.Knowledge of recruiting best practices, sourcing techniques, and behavioral interviewing.PreferredExperience in industries such as retail, hospitality, logistics, manufacturing, or staffing.Familiarity with ATS platforms and HR technology tools.Bilingual skills (optional depending on the role).Skills & CompetenciesStrong organizational and time-management skillsSelf-motivated and able to work with minimal supervisionExcellent networking abilitiesProblem-solving and adaptabilityAbility to thrive in fast-paced, high-volume hiring environmentsWorking ConditionsFrequent travel to field locations, job fairs, and community eventsSome evening or weekend work for recruiting activitiesHybrid or remote flexibility depending on the organization;

Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.

- Airport Operation: Assisting in the smooth operation of airport activities such as check-in, boarding, and baggage handling.- Housekeeping: Ensuring cleanliness and hygiene within the aircraft cabin and restrooms for the comfort of passengers.- Internal Communication: Communicating effectively with the cabin crew team and other departments to ensure seamless coordination during flights.- Air Ticketing: Handling ticketing procedures, seat allocation, and assisting passengers with boarding passes.- Ground Staff Activities: Collaborating with ground staff for efficient pre and post-flight activities like security checks and aircraft preparation.- Aviation: Understanding and complying with aviation regulations, safety procedures, and emergency protocols to ensure passenger safety.- Aviation Security: Maintaining a vigilant eye on cabin security and responding promptly to any security threats or emergencies.- Personality Development: Maintaining a positive and professional demeanor, providing excellent customer service, and resolving passenger issues with tact and diplomacy.- Ground Management: Assisting in the overall management of ground operations, including coordinating with ground crew and ensuring timely departures and arrivals.Skills and Expectations:- Excellent communication and interpersonal skills.- Ability to work in a fast-paced environment and handle stressful situations calmly.- Strong customer service orientation and a friendly, welcoming attitude.- Attention to detail and ability to follow strict safety protocols.- Flexibility to work on different shifts, weekends, and holidays.- Physical fitness and ability to stand for long periods and lift heavy luggage.- Understanding of teamwork and willingness to collaborate with colleagues for efficient operations.

Job Description:We are seeking a motivated and detail-oriented Human Resource Management Intern to join our HR team. This internship offers hands-on experience in various HR functions, including recruitment, onboarding, employee engagement, and compliance. The ideal candidate is enthusiastic about HR and eager to gain practical knowledge in a fast-paced environment.Key Responsibilities:Assist with end-to-end recruitment process (job postings, resume screening, scheduling interviews)Support onboarding and offboarding processesMaintain employee records and HR databasesHelp coordinate training sessions and employee engagement activitiesAssist in drafting HR documents, policies, and internal communicationsParticipate in HR meetings and contribute to administrative supportResearch and recommend best HR practices and trendsRequirements:Currently pursuing a degree in Human Resource Management, Business Administration, or related fieldStrong communication and interpersonal skillsHigh attention to detail and confidentialityEagerness to learn and contribute in a team environment

Customer service voice process bpo kpo

Hiring for 5 Human Resource Intern Jobs in Pune, Mumbai, Nagaur, Nagpur, for Freshers,Required Educational Qualification is : B.A, B.B.A, B.Com, Other Bachelor Degree with Good knowledge in Microsoft Excel, Human Resource Management, Internal Communication, Internal Control, Problem Solving, Talent Acquisition, Interpersonal Skills, Negotiation Skills, Interview Coordination, Microsoft Office etc.

*Job Title: Ground Staff**Job Summary:*Ground staff are responsible for ensuring the smooth operation of airline or airport activities, providing excellent customer service, and maintaining safety and security protocols.*Key Responsibilities:*1. *Passenger Services*: Assist passengers with check-in, boarding, and special requests.2. *Baggage Handling*: Manage baggage check-in, sorting, loading, and unloading.3. *Customer Service*: Provide information, resolve issues, and ensure passenger satisfaction.4. *Flight Operations*: Coordinate with pilots, air traffic control, and other teams.5. *Safety and Security*: Ensure compliance with airport regulations, safety standards, and security protocols.*Tasks:*1. Check-in and issue boarding passes.2. Handle passenger documentation and baggage claims.3. Assist passengers with disabilities or special needs.4. Manage baggage sorting, loading, and unloading.5. Coordinate with other teams to ensure smooth flight operations.6. Maintain accurate records and reports.*Requirements:*1. Excellent communication and customer service skills.2. Ability to work under pressure and manage multiple tasks.3. Knowledge of airport operations, safety protocols, and security regulations.4. Physical stamina for roles involving manual labor.5. Flexibility to work varied shifts, including nights, weekends, and holidays

We have vacant of 45 Ground Staff Executive Jobs in Delhi, Lucknow, Amritsar, Chandigarh, Kolkata, Mumbai, Pune, Ranchi, Patna, Nagpur, for Freshers Educational Qualification : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management, B.Sc Skill Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Ground Handling, Ground Staff Activities, Cargo Handling, Aviation, Aviation Security etc.

We are looking for 45 Ground Staff Executive Posts in Goa, Haridwar, Vijayawada, Bikaner, Jodhpur, Chandigarh, Delhi, Ranchi Road, Ramgarh, Patna City, Agra, Ayodhya Nagar, Vijayawada, with deep knowledge in Housekeeping, Air Ticketing, Airport Operation, Internal Communication, Ground Staff Activities, Aviation, Aviation Security, Ground Handling, Personality Development and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS

This is the perfect opportunity for you if you want to begin your HR career and prefer real-world experience over theory. We offer a hands-on, 100% online training program and internship with a career-focused approach.

This is the perfect opportunity for you if you want to begin your HR career and prefer real-world experience over theory. We offer a hands-on, 100% online training program and internship with a career-focused approach.