We are looking for a dedicated Reservation Staff member to join our team in Bhopal. This entry-level position is perfect for individuals with a strong interest in customer service and an eagerness to learn.
Key Responsibilities:
1. **Handling Bookings**: You will manage customer reservations through phone, email, or in-person requests, ensuring accuracy in all bookings.
2. **Customer Service**: You will provide excellent support to customers, answering questions and resolving issues related to reservations promptly and professionally.
3. **Updating Systems**: You will enter and update reservation details in the computer system, maintaining accurate records of bookings and customer information.
4. **Collaboration**: You will work closely with other staff members to coordinate special requests and ensure a seamless experience for customers.
5. **Communication**: You will communicate with customers about reservation confirmations, changes, and cancellations, ensuring clarity and transparency.
Required Skills and Expectations:
Candidates should be at least 12th-grade pass, with no prior experience necessary but a keen interest in customer service is essential. Strong communication skills, both verbal and written, are important for interacting effectively with customers. Being organized and detail-oriented will help in managing bookings accurately. A positive attitude and a team-oriented mindset are crucial for fostering a supportive work environment. Candidates should be willing to work full-time from our office location in Bhopal.
Experience
0 - 2 Years
No. of Openings
865
Education
12th Pass
Role
Reservation Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab