Knowledge Management Fresher Jobs in Ahmedabad

We are looking for a SAP Data Entry Operator to join our team in Ahmedabad South West. This is a part-time work-from-home position suitable for freshers with a minimum education level of 10th pass. **Key Responsibilities:**- **Data Entry:** Accurately input and update data in the SAP system to ensure all information is current and correct.- **Data Verification:** Regularly check and verify the data entered in the SAP system to maintain data integrity and avoid errors.- **Report Generation:** Assist in creating reports from the SAP system to support business operations and decision-making processes.- **File Management:** Organize and maintain physical and digital files related to data entries for easy access and retrieval.- **Collaboration:** Communicate with team members and supervisors to clarify data entry requirements and resolve any discrepancies.**Required Skills and Expectations:**- **Basic Computer Skills:** Familiarity with computer operations, including typing, data entry, and using office software like MS Office, especially Excel.- **Attention to Detail:** Ability to notice errors, ensure accuracy, and maintain high-quality work in data handling.- **Organizational Skills:** Proficiency in managing time effectively and prioritizing tasks to meet deadlines.- **Adaptability:** Willingness to learn and adapt to new software systems and processes.- **Communication Skills:** Good verbal and written communication skills for effective collaboration with team members. This position is ideal for individuals looking to start their career in data management and learn about the SAP system.

We are seeking an Online Data Entry Operator to join our team. This position is suitable for individuals with minimal experience, making it ideal for recent school graduates or those looking to start a career in data entry. The job is part-time and offers the flexibility to work from home, ensuring you can manage your time effectively.**Key Responsibilities:**- **Data Input:** Accurately enter various data into our online systems, ensuring all information is correct and up-to-date.- **Data Verification:** Review and verify data for accuracy and completeness, identifying any discrepancies and correcting them as needed.- **Filing and Organization:** Maintain an organized electronic filing system for easy retrieval of data and documents as required.- **Report Generation:** Prepare and submit reports on data entry activities and tasks completed, helping to track progress and performance.- **Communication:** Regularly communicate with supervisors regarding data entry tasks and any challenges faced to ensure smooth operations.**Required Skills and Expectations:**- Candidates should have completed at least the 12th grade, demonstrating basic educational qualifications.- Attention to detail is crucial, as accuracy in data entry is essential for maintaining database integrity.- Basic computer skills, including proficiency in using word processing and spreadsheet software, are necessary.- Strong typing skills with a focus on speed and accuracy help in completing tasks efficiently.- A proactive attitude and the ability to work independently will contribute to your success in this role.

Position OverviewAn Air Cargo Executive is responsible for managing and coordinating the movement of cargo through air transport. The role involves handling documentation, ensuring regulatory compliance, coordinating with airlines, customs, and clients, and maintaining efficient cargo operations from origin to destination. The executive ensures smooth, timely, and secure shipment handling while delivering high levels of customer service.Key Responsibilities1. Cargo Operations & CoordinationManage day-to-day air cargo import/export operations.Liaise with airlines, freight forwarders, customs brokers, and ground handling agents.Plan and coordinate cargo loading, unloading, and storage operations.Monitor shipment movement and ensure timely dispatch and delivery.Handle special shipments such as perishable, valuable, or dangerous goods in compliance with IATA standards.2. Documentation & CompliancePrepare and verify all shipment-related documents including Air Waybills (AWB), invoices, packing lists, and cargo manifests.Ensure compliance with customs regulations, DGCA, IATA, and airline policies.Coordinate with clearing agents for customs clearance and documentation submission.Maintain accurate and updated shipment records for audits and reporting.3. Customer Service & CommunicationCommunicate with clients regarding shipment status, rates, and delivery timelines.Provide quotations, shipping schedules, and cargo tracking updates.Handle customer complaints or delays with prompt and professional resolution.Build and maintain long-term relationships with customers and airline partners.4. Pricing & Revenue ManagementCoordinate with airlines and consolidators for cargo space and rate negotiation.Prepare cost estimates, quotations, and billing documentation.Monitor freight rates, surcharges, and optimize cost efficiency for shipments.5. Safety & Quality ControlEnsure all cargo operations comply with safety and security standards.Verify correct labeling, packaging, and handling of cargo, especially hazardous materials.Conduct inspections to ensure proper cargo documentation and storage.6. Reporting & Administrative TasksPrepare daily, weekly, and monthly reports on shipment activities and performance metrics.Maintain systematic filing of shipment records, invoices, and delivery notes.Support audit activities and maintain confidentiality of all cargo-related information.Preferred Skills & CompetenciesStrong knowledge of air cargo procedures and airline operations.Familiarity with IATA, DGCA, and customs regulations.Proficiency in MS Office, CargoSpot, Cargowise, or similar cargo software.Excellent communication, coordination, and negotiation skills.Attention to detail, accuracy, and ability to work under pressure.Strong analytical and problem-solving abilities.Team player with customer-focused attitude.Educational QualificationGraduate in Logistics, Supply Chain Management, Aviation, or Commerce (preferred).Additional certification in IATA Cargo Handling / Dangerous Goods Regulations (DGR) is an added advantage.Experience Required06 years of experience in air cargo operations, freight forwarding, or airline cargo department.Freshers with IATA or logistics training may also apply for junior roles.Work EnvironmentBased at airport cargo terminals, airline offices, or freight forwarding companies.Shift-based work including weekends or holidays depending on flight schedules.Requires coordination with internal departments and external authorities.Key Performance Indicators (KPIs)On-time cargo dispatch and delivery rateCustomer satisfaction and retentionDocumentation accuracyRevenue generation and cost efficiencyCompliance and safety adherence

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

Job Summary:The Civil Engineer Aviation Projects is responsible for planning, designing, and supervising the construction and maintenance of airport infrastructure such as runways, taxiways, aprons, terminal buildings, and support facilities. This role ensures that all civil engineering works comply with national and international aviation standards, environmental regulations, and safety requirements. The engineer works closely with multidisciplinary teams to deliver high-quality, cost-effective, and sustainable airport infrastructure projects.Key Responsibilities: 1. Airport Design & PlanningParticipate in the design, layout, and development of airside (runways, taxiways, aprons) and landside (roads, terminals, parking) infrastructure.Prepare engineering drawings, design reports, and technical specifications.Conduct feasibility studies and assist in the preparation of airport master plans.Ensure design compliance with ICAO Annex 14, FAA, and DGCA standards. 2. Construction Supervision & Site ManagementOversee the execution of civil works at airport construction sites.Supervise contractors, monitor progress, and ensure adherence to quality, safety, and schedule targets.Conduct inspections and verify materials, workmanship, and testing procedures.Manage and resolve site-level issues, variations, and technical queries.Maintain as-built documentation and project progress reports. 3. Pavement Design & MaintenanceDesign flexible and rigid pavements for runways and taxiways using FAARFIELD, COMFAA, or equivalent tools.Analyze aircraft load data and subgrade conditions for pavement design optimization.Develop pavement maintenance and rehabilitation plans based on performance evaluations. 4. Drainage, Utilities & Environmental ComplianceDesign stormwater drainage systems, culverts, and airfield grading layouts.Coordinate with MEP teams for utility planning (water, power, sewer, communication).Ensure compliance with environmental and sustainability regulations (EIA, noise, and waste management). 5. Coordination & DocumentationCollaborate with architects, structural, electrical, and mechanical engineers to ensure design integration.Prepare project documentation, including BOQs, cost estimates, and tender specifications.Liaise with clients, consultants, and aviation authorities for approvals and inspections.Support project management teams with reports, presentations, and technical data.Qualifications and Requirements:Bachelors degree in Civil Engineering (Masters in Transportation, Structural, or Airport Engineering preferred).06 years of relevant experience in aviation or infrastructure development projects.Proficiency in engineering software such as:AutoCAD Civil 3D, Revit, STAAD.Pro, MS Project, Primavera, FAARFIELD, PCASE, or COMFAA.Sound knowledge of ICAO, FAA, DGCA, BIS, and IRC codes and standards.Strong analytical, problem-solving, and project management skills.Excellent communication and coordination abilities.Ability to work under pressure and within high-security airport environments.Key Skills:Airport design and planningPavement and drainage designProject execution and site supervisionQuantity estimation and cost controlAutoCAD Civil 3D and engineering software proficiencyTeam leadership and coordinationSafety and regulatory complianceReport writing and documentationBehavioral Attributes:Detail-oriented and safety-consciousStrong leadership and teamwork abilitiesProfessional ethics and integrityAdaptability to dynamic project environmentsTime management and accountabilityPerformance Indicators:Timely delivery of project milestonesCompliance with design standards and safety normsQuality of engineering documentation and reportingCost efficiency and adherence to project budgetsClient and stakeholder satisfaction