Interpersonal Skills Job Vacancies in Kannur

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

Job Title: Retail Associate at AirportPosition: Retail AssociateAge Requirement: 18-28 yearsJob Summary:We are seeking enthusiastic and customer-focused individuals to join our Retail team at [Airport Name]. As a Retail Associate, you will play a crucial role in providing excellent service to travelers while helping them find the products they need.Key Responsibilities:Customer Service: Greet and assist passengers with their shopping needs, providing product information and recommendations.Sales Transactions: Process customer purchases accurately using the point-of-sale (POS) system and handle cash and credit transactions.Inventory Management: Assist with restocking shelves, organizing merchandise, and maintaining an attractive store layout.Product Knowledge: Stay informed about the products available, including promotions and new arrivals, to effectively assist customers.Store Maintenance: Ensure the retail area is clean, organized, and compliant with health and safety standards.Team Collaboration: Work closely with colleagues to achieve sales goals and enhance the overall shopping experience.Benefits:Competitive Salary: Attractive compensation with potential performance-based bonuses.Health Benefits: Comprehensive health, dental, and vision insurance plans.Employee Discounts: Special rates on products sold in the retail area and other airport amenities.Flexible Scheduling: Various shift options to fit your personal needs.Career Development: Opportunities for training and advancement within the retail industry.Engaging Work Environment: Participate in team-building activities and social events to foster camaraderie.Recognition Programs: Awards and incentives for outstanding performance and customer service.

Job Title: Cabin Crew MemberPosition: Cabin CrewLocation: [Airport Name]Age Requirement: 18-28 yearsJob Summary:We are seeking dedicated and personable individuals to join our Cabin Crew team. As a Cabin Crew Member, you will play a crucial role in ensuring passenger safety and comfort while delivering outstanding customer service during flights.Main Responsibilities:Safety Assurance: Conduct pre-flight safety checks and brief passengers on safety procedures and emergency exits.Customer Service Excellence: Attend to passenger needs, providing assistance with inquiries, comfort items, and special requests throughout the flight.In-Flight Duties: Serve food and beverages while maintaining a high standard of service; respond promptly to passenger requests.Team Coordination: Collaborate effectively with fellow crew members to ensure a smooth operation and positive passenger experience.Problem Resolution: Address and manage any passenger concerns or conflicts with professionalism and empathy.Cabin Maintenance: Ensure the cleanliness and orderliness of the cabin before, during, and after flights.Benefits:Competitive Salary: Attractive compensation package with opportunities for bonuses.Comprehensive Health Benefits: Health, dental, and vision insurance to support employee well-being.Employee Travel Perks: Discounts on flights for staff and their families.Work-Life Balance: Flexible shift patterns to accommodate personal schedules.Career Growth Opportunities: Training programs and clear paths for advancement within the organization.Engaging Work Environment: Participate in team-building activities and social events to strengthen team camaraderie.Recognition Programs: Employee recognition initiatives for outstanding performance and service excellence.

We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.