DESIGNATION: CUSTOMER SERVICE ASSOCIATE (VOICE PROCESS)LOCATION: GURUGRAM, SECTOR 32SHIFT: ROTATIONALSALARY: 3.5-4 LPA + NIGHT SHIFT ALLOWANCE HEALTH INSURANCEELIGIBLE: 0 TO 1 YEAR OF EXPERIENCE ( GRADUATED)INTERVIEW: WALK INKEY RESPONSIBILITIES:--Answer inbound/outbound customer calls professionally.-Resolve queries, complaints, and service issues promptly.-Provide accurate information related to products or services.-Maintain clear, polite, and effective communication.-Document call details and update customer records.-Follow call scripts and adhere to quality standards.-Escalate unresolved issues to the appropriate team.-Meet call handling time and customer satisfaction targets.DROP YOUR UPDATED RESUME ON Shraddha@zeldainfotech.com