International BPO Executive Job Vacancies in Mohali

As a Customer Care Executive, you will play a crucial role in providing excellent service to our customers. Your main duties will include:- Responding to Customer Inquiries: Answer phone calls, emails, and chat messages from customers promptly and professionally, ensuring all queries are addressed effectively.- Resolving Issues: Handle customer complaints and concerns with care, aiming to find swift and satisfactory solutions to enhance customer satisfaction.- Updating Customer Information: Maintain accurate records of customer interactions and update any necessary information in the database to ensure smooth communication.- Processing Orders: Assist customers with placing orders, tracking shipments, and providing timely updates to ensure a seamless purchasing experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions, demonstrating strong product knowledge.- Reporting Feedback: Gather customer feedback and relay important insights to the management team, contributing to the improvement of services and offerings.To be successful in this role, you should have:- Strong Communication Skills: Ability to communicate clearly and effectively, both verbally and in writing, to ensure messages are understood.- Problem-Solving Skills: A proactive approach to identifying issues and finding solutions that meet customer needs.- Basic Computer Skills: Familiarity with computer systems and software tools used for customer interactions, enabling efficient data entry and management.- Customer Orientation: A genuine desire to help customers and provide a positive experience that fosters loyalty and trust. We welcome candidates with up to one year of experience and those who have completed their 12th grade education.

As a Customer Care Executive, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience. Your role is crucial in maintaining high levels of customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Quickly and effectively answer questions through phone calls, emails, or chat to assist customers with their needs. - Handle Complaints: Address customer complaints with empathy and professionalism, working towards a satisfactory solution. - Provide Product Information: Share detailed information about our products and services to help customers make informed decisions. - Maintain Customer Records: Accurately document customer interactions and feedback in our database for future reference and quality improvement. - Collaborate with Team Members: Work together with colleagues to ensure efficient service delivery and to suggest improvements in processes. Required Skills and Expectations:A successful candidate will have strong verbal and written communication skills to express ideas clearly. Good problem-solving abilities are essential for resolving customer issues efficiently. You should be friendly and approachable with a genuine desire to help others. Proficiency in basic computer skills and comfort with various communication tools is necessary. Adaptability and a positive attitude will help you thrive in a fast-paced environment. Experience is not mandatory, so we welcome freshers who are eager to learn and grow in the customer service field.

A tele caller is responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions. Tele callers discuss with potential customers to inform them of the companys offerings and services. They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, they engage with existing customers to collect data on the impacts of the companys merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience. A tele caller may also carry out the following tasks:Interacting via direct callsModifying sales pitches in response to customer demandAcquiring and retaining contact information databasesPut forward suggestions in accordance with the requirements of the consumerEnsure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action.

About the RoleWe are looking for passionate and articulate Customer Support Executives to join our International Chat and Voice Support Team. In this role, you ll be the first point of contact for our global customers resolving queries, providing product information, and ensuring every interaction leaves a positive impact.Key ResponsibilitiesHandle customer inquiries via chat and voice with professionalism and empathy.Provide accurate, timely, and effective solutions to customer issues.Maintain a high level of product knowledge to assist customers efficiently.Record and document customer interactions in CRM systems.Collaborate with internal teams to ensure smooth issue resolution.Meet and exceed performance metrics related to response time, accuracy, and customer satisfaction.Work in rotational shifts, including night shifts as per business requirements.RequirementsExcellent verbal and written English communication skills clear, fluent, and confident.Basic technical proficiency and comfort with digital tools, chat systems, and CRM software.Strong problem-solving skills and a proactive, customer-first attitude.Willingness to relocate to Mohali (for non-local candidates).Flexible to work in rotational shifts (24/7 environment).

Calling for International Process excellent Communication Skills, Typing Skills, Technical Proficiency, Problem-solving Skills, Persuasiveness, Patience

Job Title: Customer Care ExecutiveDepartment: Customer Support / BPO OperationsLocation: Mohali, PunjabJob Type: Full-TimeSalary: Up to 23,000 per month (based on experience and communication skills)Experience: 02 Years (Freshers can apply)Shift: Rotational / Day / Night (as per process requirement)Job Summary:We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team as Customer Care Executives. The ideal candidate will be responsible for handling customer queries, resolving issues, and delivering an excellent customer experience via voice, chat, or email.Key Responsibilities:Handle inbound and outbound customer calls in a professional manner.Respond to customer queries and complaints in a timely and efficient manner.Provide accurate information about products/services and resolve issues.Maintain a positive, empathetic, and professional attitude with customers at all times.Record customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Escalate unresolved issues to the appropriate departments.Requirements:Minimum 12th Pass / Graduate in any stream.Good communication skills in English and Hindi (additional regional languages are a plus).Basic computer knowledge and typing skills.Ability to remain calm and courteous under pressure.Willingness to work in rotational shifts.Prior BPO/call center experience is an advantage, but not mandatory.Benefits:Competitive salary with incentivesPaid training providedPerformance-based bonusesGrowth and internal promotion opportunitiesFriendly and supportive work environmentApply now and start your journey in a growing BPO company!To apply, email your resume to (hr@jiobabagroup.com)] or call (+91 73497 82168 )

Location: Mohali, PunjabSalary: 20,100 CTC + 3,000 Night Shift AllowanceQualification: Graduate (Freshers and Experienced welcome)Job Description:Join our team as a Voice Executive and be part of a dynamic BPO environment. Youll handle customer inquiries, provide support, and ensure a seamless client experience. Strong communication skills and adaptability for night or rotational shifts are essential.Perks:5-day work week.Night shift allowance.Cab facility available.Contact: Angel 7888341376

Hiring for international bpo, required a fluent English candidate.Call or whatsapp:8283997169

Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.

Urgent Hiring for Chat Executive for BPOWork from the office only.Job Location: Mohali/ ChandigarhQualification: 12th & aboveSalary: up to 25k to 30kNo charges/ Direct HiringFor More detailsCall or WhatsApp - 7658043424Email- hr02skywaysolution@gmail.com

- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients via phone calls- Meet and exceed monthly sales targets- Research and stay up-to-date on industry trends and competitor activity- Collaborate with team members to achieve sales goals

Urgent requirement candidate International bpo Customer care executive Salary 22k 33k

Hiring for 250 BPO Fresher Jobs in Mohali,Chandigarh, for Freshers,Required Educational Qualification is : Secondary School, Diploma, B.A with Good knowledge in undefined etc.

BPO International Customer Calling for home appliance.

Urgent hiring for chat ProcessSalary - upto 25kjob Location - Mohali / ChandigarhQualification - 12th & aboveGood communication skills required.for more information call @ 9041743665

Hiring for International Voice Process related to ecommerce Qualification - Undergrad and Grad both eligible Experience- Fresher & 6 Months Minimum Documented Experience ( Offer letter, salary slip, Experience letter or FNF & LWD Mail )Salary- For Fresher Maximum 25K CTC & for Experienced Maximum37kCTC.Share your CV on WhatsApp Eight-Zero-Eight-One-Nine-Five-Seven-Two-Six-Seven

We are urgent hiring for BPO Company Profile :- Customer Support ExecutiveQualification :- GraduationExperience ;- Fresher & Experience both can apply Salary:- Depend on the Interviewrequired Skills :- Good Communication Skills and Basic Knowledge of ComputerMorning and Night Shift both are availableLocation :- Chandigarh and Mohali

Description for call center executive:International US Process- Mohali & ZirakpurOutside Candidates can also Apply!!Free Accommodation Provided !!We are urgently hiring candidates for US idates should be comfortable with Chandigarh , Zirakpur & Mohali idates should be comfortable for Night Shifts. Candidates should be available for Immediate idates should be available for the learning of new stry: BPO / Call CentreFunctional Area:Role Category: VoiceEmployment Type: Full timeEducationUnder Graduation: Any GraduatePost Graduation: MBA/PGDM in Any SpecializationDoctorate: Any DoctorateJob Types: Full-time, Permanent, FresherSalary: Up to 25, per monthBenefits: Commuter assistance Food provided Free AccommodationSchedule: Fixed shift Monday to Friday Night shift US shiftSupplemental pay types: Performance bonus Yearly bonusLanguage: English (Required)Shift availability: Night Shift (Required)Ability to Commute:...

Training NH batchesRefresher TrainingsLearning & Development Team coordination

Hiring for International Airlines - blended processQualification - Grad & Undergrad both eligibleExperience- 1 year Documented BPO Experience preferred in chat or blended domestic or international process ( Offer letter, salary slip, Experience letter or FNF & LWD Mail )Salary- Upto 33K CTCShare your CV on WhatsApp

Interested candidate MUST HAVE experience in International Calling Process.Comfortable for working in NIGHT SHIFTS.Excellent communication in ENGLISH.5-Days workingComfortable in cold-calling.Outbound & Inbound calls

Hiring For Domestic Chat Process(Work From Office)Salary - Up to 20,000/- Location - MohaliQualification - 12th or aboveRotational Shifts For Male /Day Shift For Female6 Day's workingCandidate should be Good with EnglishAge Till - 19 To 28 are eligible For more information call @9988352892hr04skywaysolution@gmail.comHR-Kumar