Hospitality Job Vacancies in Silchar

We are looking for dedicated Airport Ground Staff to join our team in Silchar. This role is ideal for individuals who enjoy working in a dynamic environment and are passionate about providing excellent customer service at the airport.Key Responsibilities include:- **Customer Assistance:** Interact with passengers to provide information and help them with check-in, baggage handling, and other inquiries ensuring a smooth travel experience.- **Check-In Services:** Manage the check-in process, including issuing boarding passes and tagging luggage while maintaining accuracy and efficiency.- **Baggage Handling:** Ensure that all luggage is safely transported to and from the aircraft, performing checks to prevent loss or damage.- **Safety Compliance:** Adhere to all safety regulations and airport procedures to ensure security for guests and staff.- **Team Collaboration:** Work closely with other airport staff and departments to coordinate services and respond effectively to passenger needs.Desired skills and expectations include:Candidates must have completed their 12th grade and possess strong communication skills to effectively assist passengers. A friendly and approachable demeanor is essential, along with the ability to handle stressful situations calmly. Being a team player is crucial, as is the capacity to work in a fast-paced environment. We welcome individuals with 0 to 6 years of experience, making this position suitable for both newcomers and those with some background in customer service or related fields.

We are seeking enthusiastic Hotel Staff to join our team in Silchar. This is a full-time position suited for individuals who have completed their 12th grade and have 0 to 2 years of experience in the hospitality sector.Key Responsibilities:- **Guest Services:** Greet and assist guests with check-in and check-out procedures, ensuring a warm and friendly atmosphere for everyone.- **Room Maintenance:** Help in maintaining cleanliness and organization of guest rooms and common areas to provide a comfortable stay for all visitors.- **Food & Beverage Assistance:** Support the dining services by taking orders, serving food, and ensuring customer satisfaction during meal times.- **Front Desk Support:** Perform basic administrative tasks, answer phone calls, and help guests with inquiries or reservations at the front desk.Required Skills and Expectations:Candidates should have a positive attitude and strong communication skills to create a welcoming environment. A good understanding of customer service practices is essential. Attention to detail is important for maintaining cleanliness and handling guest requests. We expect team members to be punctual and reliable, as well as able to work efficiently in a busy environment. A willingness to learn and adapt is key, as training will be provided to enhance your skills in the hospitality sector.

We are seeking a motivated Hotel Management Executive to join our team in Silchar. This entry-level position is ideal for recent school graduates looking to begin their careers in the hospitality industry.Key Responsibilities:1. **Guest Services**: Assist guests with check-in and check-out processes, ensuring a warm and welcoming experience. You will respond to guest inquiries and provide information about the hotels services and attractions in the area.2. **Reservation Management**: Handle guest bookings through the hotels reservation system. This includes checking availability, processing payments, and ensuring all reservation details are accurate.3. **Customer Support**: Address and resolve guest complaints or requests promptly and effectively, maintaining a high standard of service and satisfaction.4. **Sales and Marketing Support**: Help promote hotel services and special packages by engaging with guests and contributing ideas for marketing strategies.5. **Administrative Tasks**: Maintain accurate records of guest information and transactions. Support the management team with filing and daily operational tasks to ensure smooth hotel functioning.Required Skills and Expectations:The ideal candidate should possess strong communication skills and a friendly demeanor to build positive relationships with guests. You should have good organizational skills to manage multiple tasks efficiently. A basic understanding of hotel operations and a willingness to learn are essential. A team-oriented attitude and dedication to providing excellent customer service will be crucial in this role.

We are looking for a motivated Hotel Management Executive to join our team in Silchar. Ideal candidates will have a passion for hospitality and a desire to provide excellent service to our guests. This is a full-time position suitable for individuals with 0 to 2 years of experience.Key Responsibilities:1. Guest Services - Welcome and assist guests, ensuring they have a comfortable and enjoyable stay by addressing their needs and resolving any issues that may arise.2. Front Desk Operations - Manage check-in and check-out processes efficiently, handle bookings, and maintain accurate records to ensure smooth operations.3. Coordination - Collaborate with other departments, such as housekeeping and food service, to ensure all guest requests are met and hotel standards are maintained.4. Administrative Tasks - Support the hotel management in daily administrative duties, including updating guest information, processing payments, and maintaining inventory.5. Customer Feedback - Gather and respond to guest feedback effectively, helping to improve services and enhance guest satisfaction.Required Skills and Expectations:Candidates should have strong communication skills and a friendly demeanor, enabling them to interact positively with guests. Basic computer knowledge is essential for handling reservations and administrative tasks. A team-oriented attitude is vital for collaborating with colleagues, and a willingness to learn and adapt to new challenges will help candidates thrive in this role. Lastly, punctuality and a desire to maintain high standards of customer service are expected from all applicants.

Aviation hospitality blends luxury customer service with safety, focusing on managing passenger experiences in airlines and airports, including cabin crew, ground staff, and lounge services. Key roles include flight attendants, guest relations, and ground staff, emphasizing communication, safety, and personalized service, primarily aiming to enhance passenger satisfaction and loyalty

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.