As an Airport Ground Staff member in West Sikkim, you will play a key role in ensuring the smooth operation of flights and providing excellent service to passengers. This full-time position requires you to work from the office at the airport.Key Responsibilities:- Passenger Assistance: Help passengers with check-in processes, answer their questions, and guide them through airport procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that it is safely transported to and from the aircraft and that all passengers belongings are handled with care.- Flight Coordination: Assist in maintaining flight schedules by coordinating with pilots and crew, ensuring timely departures and arrivals, and updating passengers on any changes.- Safety Compliance: Follow safety regulations and protocols strictly to ensure the well-being of passengers and staff, guaranteeing that all safety measures are met during operations.- Customer Service: Provide friendly and efficient customer service, addressing any issues or concerns that passengers may have, creating a welcoming airport environment.Required Skills:- Communication Skills: Clear verbal and written communication abilities are essential for interacting with passengers and team members effectively.- Teamwork: Ability to work in a team environment and collaborate with other staff members to achieve common goals.- Problem-Solving: Quick thinking and the ability to address problems as they arise, ensuring that passenger experiences are not disrupted.- Attention to Detail: Strong focus on details, particularly in following procedures and maintaining safety standards.- Basic Computer Skills: Familiarity with basic computer operations, as some tasks may involve data entry or using software related to flight coordination.