As an Airport Ground Staff member in West Sikkim, you will play a key role in ensuring the smooth operation of flights and providing excellent service to passengers. This full-time position requires you to work from the office at the airport.
**Key Responsibilities:**
- **Passenger Assistance:** Help passengers with check-in processes, answer their questions, and guide them through airport procedures to ensure a smooth travel experience.
- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that it is safely transported to and from the aircraft and that all passengers’ belongings are handled with care.
- **Flight Coordination:** Assist in maintaining flight schedules by coordinating with pilots and crew, ensuring timely departures and arrivals, and updating passengers on any changes.
- **Safety Compliance:** Follow safety regulations and protocols strictly to ensure the well-being of passengers and staff, guaranteeing that all safety measures are met during operations.
- **Customer Service:** Provide friendly and efficient customer service, addressing any issues or concerns that passengers may have, creating a welcoming airport environment.
**Required Skills:**
- **Communication Skills:** Clear verbal and written communication abilities are essential for interacting with passengers and team members effectively.
- **Teamwork:** Ability to work in a team environment and collaborate with other staff members to achieve common goals.
- **Problem-Solving:** Quick thinking and the ability to address problems as they arise, ensuring that passenger experiences are not disrupted.
- **Attention to Detail:** Strong focus on details, particularly in following procedures and maintaining safety standards.
- **Basic Computer Skills:** Familiarity with basic computer operations, as some tasks may involve data entry or using software related to flight coordination.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ground Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
kolkata