Job Description

As an Airport Ground Staff member in West Sikkim, you will play a key role in ensuring the smooth operation of flights and providing excellent service to passengers. This full-time position requires you to work from the office at the airport.

**Key Responsibilities:**

- **Passenger Assistance:** Help passengers with check-in processes, answer their questions, and guide them through airport procedures to ensure a smooth travel experience.

- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring that it is safely transported to and from the aircraft and that all passengers’ belongings are handled with care.

- **Flight Coordination:** Assist in maintaining flight schedules by coordinating with pilots and crew, ensuring timely departures and arrivals, and updating passengers on any changes.

- **Safety Compliance:** Follow safety regulations and protocols strictly to ensure the well-being of passengers and staff, guaranteeing that all safety measures are met during operations.

- **Customer Service:** Provide friendly and efficient customer service, addressing any issues or concerns that passengers may have, creating a welcoming airport environment.

**Required Skills:**

- **Communication Skills:** Clear verbal and written communication abilities are essential for interacting with passengers and team members effectively.

- **Teamwork:** Ability to work in a team environment and collaborate with other staff members to achieve common goals.

- **Problem-Solving:** Quick thinking and the ability to address problems as they arise, ensuring that passenger experiences are not disrupted.

- **Attention to Detail:** Strong focus on details, particularly in following procedures and maintaining safety standards.

- **Basic Computer Skills:** Familiarity with basic computer operations, as some tasks may involve data entry or using software related to flight coordination.
  • Experience

    0 - 1 Years

  • No. of Openings

    56

  • Education

    10th Pass

  • Role

    Airport Ground Staff

  • Industry Type

    Hotel / Travel / Airline / Hospitality

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 38 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Benefits include

    Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

  • Face Interview Location

    kolkata

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