Hospitality Executive 12th Pass Jobs in Shillong

We are seeking a Hospitality Executive to join our team in Shillong, India. This entry-level role is perfect for individuals passionate about providing excellent customer service in the hospitality industry.Key Responsibilities:- **Guest Relations**: Engage with guests to ensure they have a pleasant experience. Address their inquiries and resolve any issues efficiently.- **Front Desk Operations**: Assist with check-ins and check-outs, manage bookings, and handle phone inquiries. This includes maintaining an organized front desk area and ensuring all customer requests are processed smoothly.- **Customer Service Support**: Provide information about hotel services and local attractions. Be proactive in anticipating guest needs and suggesting services that enhance their stay.- **Collaboration**: Work closely with team members to ensure all departments are aligned in delivering high-quality service. Share information and assist colleagues when necessary to foster a cooperative work environment.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to interact effectively with guests and colleagues. A friendly demeanor and a positive attitude are essential for creating a welcoming atmosphere. Basic computer skills are necessary for managing booking systems. We expect a willingness to learn and adapt in a fast-paced environment, along with a commitment to upholding the highest standards of hospitality. Flexibility in working hours, including weekends and holidays, is also required.

Hiring for 20 Housekeeping Executive Jobs in Siliguri, Darjeeling, Guwahati, Shillong, Arrah, Bhojpur, Supaul, Bihar, Buxar, Itanagar, Dhubri, Assam, Malda, with minimum 1 Year Experience,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Housekeeping, Hospitality, Stewardess Activities, Room Service, Cleaning Validation, Sanitation, Attention To Detail, Office Cleaning, Communication Skills etc.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

We are looking for a Hospitality Executive to join our team in Shillong, India. This entry-level position is ideal for energetic and enthusiastic individuals who want to kickstart their careers in the hospitality industry.Key Responsibilities:1. **Guest Interaction**: Engage with guests to provide excellent customer service, ensuring that their needs are met and any issues are promptly resolved.2. **Front Desk Management**: Assist in managing front desk operations, including checking in and out guests, answering queries, and maintaining records.3. **Promoting Services**: Inform guests about the various services offered and encourage them to utilize these services to enhance their experience.4. **Housekeeping Coordination**: Work closely with the housekeeping team to ensure that all guest rooms and common areas are clean and well-maintained.5. **Feedback Collection**: Gather feedback from guests about their experiences and communicate their suggestions for improvement to management.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, ensuring effective interaction with guests and team members. A positive attitude and a strong willingness to learn are essential for success in this role. Basic computer skills are important for handling bookings and maintaining records. Flexibility in working hours is expected, as the hospitality sector may require shift work.

We are looking for a Hotel Management Executive to join our team in Shillong. This part-time position is ideal for candidates with 0 to 2 years of experience who have completed at least their 12th grade. **Key Responsibilities:**- **Front Desk Operations:** You will greet guests, check them in and out, and handle reservations, ensuring a pleasant experience for every visitor.- **Customer Service:** Assisting guests with their inquiries and complaints is crucial. You will need to listen and respond accurately to their needs.- **Room Management:** You will coordinate with housekeeping to ensure that rooms are clean and ready for guests, maintaining high standards of cleanliness.- **Coordination with Departments:** You will communicate with various departments such as housekeeping and maintenance to ensure smooth hotel operations.- **Handling Payments:** You will assist with billing and processing payments, ensuring that all transactions are accurate and secure.**Required Skills and Expectations:**- Strong communication skills are essential for interacting effectively with guests and team members. - A positive attitude and willingness to help are crucial, as customer service is at the heart of this role.- Basic knowledge of hotel operations would be beneficial, but we are open to training candidates eager to learn.- You should demonstrate good organizational skills to manage your tasks efficiently in a fast-paced environment.- Flexibility to work varied shifts, including weekends and holidays, is important as the hospitality industry operates around the clock.

Hospitality jobs focus on providing exceptional guest experiences, encompassing roles in hotels, restaurants, and event management. Core duties include greeting guests, managing reservations, cleaning rooms, serving food, and resolving issues professionally. Key skills required are excellent communication, customer service, teamwork, and a pleasant personality.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

Female Indian nationals, with an Indian Passport, between 18 to 27 years of age.Educational Qualification: A minimum of 10+2, from a recognised Board or University.Communication: Fluency and clarity of speech in both English and Hindi.Height and Weight: A minimum of 155 cms, and weight proportionate to BMI.Appearance: Positive body language and well groomed. No tattoos should be visible while in uniform.