12th Pass Job Vacancies in Patna City

We are seeking an Air Ticketing Staff member to join our team in Patna City. The ideal candidate will have 1 to 2 years of experience in ticketing services and a passion for the travel industry.Key Responsibilities:1. **Ticket Booking**: Handle ticket reservations and issuance for domestic and international flights, ensuring accuracy and adherence to customer preferences.2. **Customer Service**: Assist customers by answering their queries regarding flight schedules, prices, and policies, providing a positive travel experience.3. **Payment Processing**: Manage payments and other financial transactions linked to ticket purchases, maintaining accurate records for accountability.4. **Problem Resolution**: Address customer concerns related to cancellations, refunds, or changes, providing timely solutions to enhance customer satisfaction.5. **Documentation**: Ensure all ticketing documentation is complete and compliant with industry regulations, keeping up-to-date with travel policies.Required Skills and Expectations: Candidates should possess strong communication skills, both written and verbal, to interact effectively with customers. Proficiency in using ticketing software and handling administrative tasks is essential. Attention to detail is crucial to ensure accurate ticketing information. Additionally, candidates should demonstrate excellent problem-solving abilities and a customer-focused attitude, as well as the capacity to work independently and as part of a team. A positive demeanor and a willingness to learn are essential qualities for success in this role.

Passenger Service: Welcoming passengers, checking in luggage, issuing boarding passes, verifying identification (passports), and guiding passengers to boarding gates.Special Assistance: Assisting elderly, disabled, or unaccompanied minors, and providing VIP service.Baggage Management: Tagging luggage, ensuring proper loading/unloading, and addressing lost or damaged luggage complaints.Flight Operations Support: Communicating with flight crews, cleaning cabins, restocking refreshments, and managing boarding procedures.Safety & Security: Enforcing security protocols, checking for restricted items, and complying with aviation regulations.Ramp Services (if applicable): Marshalling aircraft to parking bays and coordinating with ground engineers for loading.

Back Office Operation Executive is responsible for handling various administrative tasks to ensure smooth and efficient operation of the back office. Key responsibilities include:- Managing and organizing back office operations, including data entry, record keeping, and document management- Assisting with inventory management and order processing- Coordinating with other departments to ensure seamless workflow- Handling customer queries and complaints in a timely and professional manner- Performing data analysis and generating reports as needed

We are looking for enthusiastic individuals to join our team as Airlines Cabin Crew. In this role, you will ensure the comfort and safety of passengers during flights, providing exceptional service while adhering to airline regulations. **Key Responsibilities:**- **Passenger Safety:** Ensure all safety procedures are followed and brief passengers on safety equipment at the start of each flight.- **Customer Service:** Assist passengers with their needs, including serving food and beverages, and responding to inquiries to enhance their travel experience.- **Emergency Procedures:** Be prepared to handle emergency situations calmly, applying training to assist passengers and maintain safety.- **Maintain Cleanliness:** Ensure the cabin is clean and organized before, during, and after each flight, contributing to a pleasant environment for all passengers.- **Team Collaboration:** Work closely with fellow crew members to ensure smooth flight operations, maintaining clear communication throughout.Required skills and expectations include:- **Communication Skills:** You must be able to communicate clearly and effectively with passengers and team members, ensuring understanding and cooperation.- **Customer Focus:** A friendly and attentive attitude is essential to provide high-quality service and address passenger needs.- **Calm Under Pressure:** The ability to stay composed during emergencies or stressful situations is crucial for the safety and comfort of everyone on board.- **Team Player:** You should be willing to collaborate with others, valuing teamwork and mutual support in a fast-paced environment.- **Flexibility:** Being open to changing schedules and working various shifts is necessary, as airline operations can be unpredictable. This is a great opportunity for those passionate about travel and customer service!

As a Token Operator in Patna City, you will manage token issuance and support daily operations within our office. This entry-level position is ideal for candidates looking for hands-on experience in a dynamic environment.Key Responsibilities:- **Token Management**: You will issue tokens to customers or clients, ensuring an organized flow and maintaining a record of all issued tokens. This requires attention to detail to ensure accuracy.- **Customer Assistance**: You will assist customers in understanding the token process and guide them through operations. Providing prompt and friendly service is essential to enhance the customer experience.- **Data Entry**: You will be responsible for entering and updating information related to token transactions in the system. Accuracy in data entry is critical for maintaining proper records and management.- **Communication**: You will communicate effectively with team members and clients, both verbally and in writing, to ensure smooth operations. Clear communication will help in addressing queries and resolving issues swiftly.Required Skills and Expectations:Candidates should have completed at least 12th grade and possess strong communication skills. A basic understanding of office processes and good organizational abilities are vital. You should be able to work well in a team setting, demonstrate a willingness to learn, and maintain a positive attitude. Familiarity with computer operations and software will be an added advantage. Candidates with no prior experience are encouraged to apply, as training will be provided.

We are seeking a BPO Executive to join our team in Patna City. This role is ideal for individuals who have a passion for customer service and communication. No prior experience is necessary, making it a great opportunity for recent school graduates.Key Responsibilities:- **Customer Support**: You will assist customers with inquiries, complaints, and requests, ensuring they receive timely and accurate information.- **Call Handling**: Managing inbound and outbound calls effectively, maintaining a friendly and professional demeanor while addressing customer needs.- **Data Entry**: Accurately inputting and updating customer information in the system, ensuring that all records are current and correct.- **Problem Solving**: Identifying issues and providing solutions to enhance customer satisfaction, working closely with team members and supervisors when necessary.Required Skills and Expectations:We expect candidates to have strong communication skills, both verbal and written, to interact clearly with customers. Good listening skills are essential to understand customer issues accurately. Proficiency in basic computer applications is necessary, as you will work with various software and databases. A positive attitude and willingness to learn are crucial for success in this role. Additionally, candidates should be able to work in a team environment and manage time effectively to meet performance targets. This full-time position requires individuals to work from the office and commit to scheduled shifts.

We are looking for enthusiastic individuals to join our team as Cabin Crew members in Patna City. This is a full-time role, ideal for those who have completed their 12th grade and are seeking to start a career in the aviation industry.**Key Responsibilities:**- **Safety Demonstrations:** Conduct safety briefings before takeoff, ensuring all passengers are aware of safety procedures and equipment.- **Passenger Assistance:** Provide help to passengers during boarding and disembarkation, ensuring a smooth and comfortable journey.- **In-Flight Service:** Serve meals and refreshments to passengers, maintaining high standards of service and attentiveness.- **Conflict Resolution:** Address any passenger concerns or issues promptly, ensuring a pleasant flight experience for everyone on board.- **Team Collaboration:** Work closely with fellow cabin crew and pilots to ensure efficient flight operations and a cohesive working environment.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills, with the ability to interact positively with diverse groups of people. A good customer service attitude is essential. Teamwork is crucial, as crew members must coordinate closely with each other and other staff. Adaptability is necessary to respond effectively to changing situations, especially in high-pressure environments. Candidates should also maintain a presentable appearance and adhere to uniform guidelines. Finally, a passion for travel and a positive attitude will greatly benefit those in this role.