Freshers For Reservation Staff - Patna

We are looking for dedicated Reservation Staff to manage booking requests and provide excellent customer service in Patna City. This full-time position is ideal for individuals seeking to start their career in the hospitality industry.

Key Responsibilities:

- **Manage Bookings**: Handle incoming reservation requests via phone, email, or in-person and ensure accurate data entry into the booking system.

- **Customer Service**: Greet customers warmly, address their inquiries, and provide information on services, rates, and availability with professionalism.

- **Confirmations and Changes**: Send booking confirmations to customers, update reservations as needed, and handle cancellations efficiently to maintain accurate records.

- **Coordination with Teams**: Work closely with other departments to ensure smooth operations and effective communication about guest arrivals, special requests, and any changes to their bookings.

Required Skills and Expectations:

Candidates should have a minimum education of 12th grade. While prior experience is welcome, it is not mandatory. Strong communication skills are essential to interact with customers effectively. Candidates must be detail-oriented and organized to manage multiple reservations accurately. A positive attitude and willingness to learn are crucial in providing remarkable customer service. Proficiency in basic computer skills will help in managing booking systems efficiently.

• Experience

  0 - 2 Years

• No. of Openings

  865

• Education

  12th Pass

• Role

  Reservation Staff

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab