179

12th Pass Fresher Jobs in Agra

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  • Fresher
  • 1.3 Lac/Yr
  • Female
  • Agra
Cash Collection Convincing Power Collections Recovery BPO Operations Strategic Communication
We are seeking a motivated and dedicated Collection Executive to join our team in Agra. This is an excellent opportunity for fresh graduates who are eager to begin their career in finance and customer service.As a Collection Executive, your primary responsibility will be to follow up on outstanding payments from customers. You will need to communicate effectively and professionally to ensure that debts are settled in a timely manner. This includes contacting clients via phone and email, and maintaining accurate records of all interactions and transactions. You will also need to identify potential payment issues and work with clients to negotiate payment plans if necessary. Additionally, you will be expected to build and maintain positive relationships with customers to encourage timely payments. Your role will involve collaborating with other team members to meet monthly collection targets and providing reports on collection activities to management. To succeed in this position, you should have strong communication skills, be detail-oriented, and possess good problem-solving abilities. You should enjoy working with numbers and have a basic understanding of financial concepts. A high level of professionalism and the ability to handle sensitive information discreetly is essential. Being a fresh graduate with a positive attitude and a willingness to learn will be key to your success in this
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  • Fresher
  • 5.5 Lac/Yr
  • Female
  • Agra
Online Data Entry Data Entry Operator
We are looking for a dedicated Data Typist to join our team in Agra. This is a part-time remote position perfect for freshers who have completed their 12th grade education. **Key Responsibilities:**- **Data Entry:** Accurately inputting information into databases or spreadsheets from various sources to maintain updated records.- **Formatting Documents:** Organizing and formatting documents to ensure consistency and readability according to specific guidelines.- **Review and Edit:** Checking for errors in data entries and correcting them to ensure high accuracy in the final output.- **File Management:** Organizing files and documents systematically for easy access and retrieval by other team members.- **Communication:** Collaborating with team members through emails or chat tools to clarify data requirements or resolve issues.**Required Skills and Expectations:**Candidates must have basic computer skills and be comfortable using word processing and spreadsheet software such as Microsoft Word and Excel. Attention to detail is crucial for ensuring data accuracy. Strong typing skills and the ability to work independently in a remote setting are essential. Good communication skills are necessary to interact with team members and understand tasks clearly. Freshers are especially encouraged to apply as training will be provided. A proactive attitude and willingness to learn will help you succeed in this role.
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  • 0 - 1 yrs
  • Female
  • Fatehabad Road Agra
Domestic BPO Motivating Skill Microsoft Excel Outbound Calling Marketing Communication Voice Process Cold Calling BPO Sales Convincing Power Negotiation Skills
We are seeking an enthusiastic Telecaller to join our team on Fatehabad Road, Agra. This role is ideal for individuals with little or no experience, making it a great opportunity for recent school graduates.As a Telecaller, you will connect with potential customers over the phone, providing information about our products and services. You will play a vital role in building relationships with clients and contributing to the growth of our business.Key Responsibilities:1. **Outbound Calls**: You will make calls to potential customers, introducing our company and offering assistance regarding our products or services.2. **Customer Interaction**: Engage with clients to understand their needs, answer questions, and provide accurate information to create interest in our offerings.3. **Lead Generation**: Collect and input customer data into our system for potential follow-up, ensuring the information is correct and up-to-date.4. **Follow-Up Calls**: You will follow up with leads to confirm interest and schedule appointments for further discussions.5. **Feedback Collection**: Gather feedback from customers regarding their experience with our services and report insights to the management team.Required Skills and Expectations:Candidates should possess excellent communication skills and have a friendly, positive attitude. It is essential to be comfortable making phone calls and engaging with different types of customers. Strong organizational skills and the ability to work in a fast-paced environment are important. A willingness to learn and adapt will help you succeed in this role.
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Agra
Communication Quality Control
We are looking for a Quality Control Supervisor to join our team in Agra. This is a full-time position where you will ensure that products meet quality standards and specifications before they are delivered to customers. We welcome candidates with 0 to 5 years of experience, and a minimum education of 12th pass is required.**Key Responsibilities:**- **Inspect Products:** Conduct regular inspections of products to ensure they meet quality standards. This involves checking for defects and ensuring compliance with specifications.- **Maintain Quality Records:** Keep detailed records of inspections and tests. Documenting findings helps in tracking quality issues and ensuring accountability.- **Coordinate with Teams:** Collaborate with production and engineering teams to address any quality concerns. Clear communication helps in finding quick solutions to quality issues.- **Train Staff:** Provide training to new employees on quality control processes and standards. This ensures that everyone understands their role in maintaining product quality.- **Implement Quality Programs:** Assist in the implementation of quality improvement programs. Participate in initiatives aimed at enhancing product quality and efficiency.**Required Skills and Expectations:**- Candidates should have strong attention to detail to identify and resolve quality issues promptly.- Good communication skills are essential for effective coordination with different teams.- Basic understanding of quality control processes and inspection techniques is preferred.- Ability to work well in a team and contribute positively to group objectives is important.- A proactive attitude towards problem-solving and a commitment to maintaining high standards in product quality are expected.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Agra
Aircraft Maintenance Airline Operations Ground Staff Activities Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Operation Aviation Hospitality Ground Operation Ground Management Aviation Security Cabin Crew Activities Interpersonal Skills Airport Ground Handling Airport Cargo Airport Supervisor Staff Management Passenger Support Airline Customer Service Ground Manager Problem Solving Customer Manager Good Communication Skills
As an Airport Supervisor, you will play a vital role in ensuring smooth airport operations and maintaining safety standards. You will oversee daily activities and supervise staff to deliver excellent passenger service.**Key Responsibilities:**- **Supervise Operational Staff:** You will manage airport staff, coordinating their activities to ensure efficiency and compliance with airport regulations.- **Monitor Passenger Services:** You will ensure that passengers receive high-quality services, addressing their concerns and helping them navigate through the airport smoothly.- **Implement Safety Protocols:** You will enforce safety measures and protocols to create a secure environment for both passengers and staff, reporting any safety violations immediately.- **Handle Customer Inquiries:** You will assist passengers with information regarding flights, baggage, and services, providing clear and helpful answers to enhance their travel experience.- **Assist in Training Staff:** You will help train new employees on procedures and best practices, ensuring they meet the airport's service standards.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with passengers, staff, and airport authorities, allowing you to convey information clearly.- Customer service orientation is important, as you will be addressing the needs and inquiries of passengers.- You should possess problem-solving skills to handle any issues that arise efficiently and effectively.- Ability to work in a dynamic environment is necessary, as airport operations can often change rapidly.- Basic computer skills are required for managing operational reports and maintaining records.
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Telecaller Fresher (Female)

Glowlancers Powers

  • Fresher
  • Agra
Telemarketing Telesales
We are looking for a dedicated female Telecaller to join our team in Agra. This part-time opportunity is ideal for freshers who have completed their 12th grade and wish to work from home while developing their communication skills. Key Responsibilities:1. **Making Phone Calls**: You will connect with potential customers via phone to introduce our services and products, ensuring a friendly and professional interaction.2. **Understanding Customer Needs**: Listen to customers carefully to identify their needs and provide appropriate information or solutions that suit them.3. **Updating Records**: Keep accurate records of customer interactions and transactions in our database, ensuring that all information is current and accessible.4. **Providing Feedback**: Share insights and suggestions based on customer interactions to help improve our services, pricing, and overall customer experience.Required Skills and Expectations:Candidates should have excellent communication skills, particularly in speaking and listening. A confident and friendly demeanor is essential to build rapport with customers. You must be organized, able to manage time effectively, and comfortable working independently from home. Basic computer knowledge is necessary, and being proactive in learning about our products will enhance your success in this role. A positive attitude and willingness to learn will be key to thriving as a Telecaller with us.
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Inside Sales Executive || Freshers & Experienced

Winspark Innovations Learning Private Limited

  • 0 - 3 yrs
  • 8.0 Lac/Yr
  • Agra
Sales Inside Sales Business Development
As an Inside Sales Executive, you will play a crucial role in driving sales and customer satisfaction. Your primary focus will be to connect with potential clients, understand their needs, and promote our products or services effectively.**Key Responsibilities:**- **Lead Generation:** Identify and reach out to potential customers through various channels such as phone calls, emails, and social media to generate interest in our offerings.- **Customer Communication:** Engage with prospects to understand their requirements and address any queries they may have, ensuring a clear and engaging conversation.- **Sales Presentations:** Prepare and deliver effective sales presentations to clients, highlighting product features and benefits to persuade them to make a purchase.- **Follow-Up:** Maintain regular contact with leads and follow up on previous conversations, nurturing relationships and keeping them informed about our latest offerings.- **Record Keeping:** Accurately maintain records of all sales activities and customer interactions in our CRM system for better tracking and reporting.Required skills and expectations include:- **Communication Skills:** Strong verbal and written communication abilities are essential to convey information clearly and effectively to customers.- **Persuasiveness:** A knack for convincing customers and selling products while addressing their needs and concerns is important.- **Team Collaboration:** Ability to work well with team members and contribute positively to team goals.- **Adaptability:** Capable of adjusting to new challenges and learning about products and sales strategies quickly.- **Motivation:** A proactive approach to seeking out new sales opportunities and achieving personal and team targets is highly valued.This is a full-time office-based position based in Agra, suitable for individuals with up to 3 years of experience or fresh graduates.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Agra
File Management
We are looking for a motivated and detail-oriented Computer Assistant to join our team in Agra. This entry-level position is ideal for recent graduates who want to build their careers in computer operations and support.Key Responsibilities:1. **Data Entry**: Input and update important information into computer systems accurately and efficiently to ensure data integrity.2. **Technical Support**: Assist staff with basic computer issues and software applications, helping to resolve minor technical problems.3. **Documentation**: Organize and maintain digital files and records, ensuring they are easily accessible for reference and audit purposes.4. **Communication**: Coordinate with team members and supervisors to facilitate project workflows and provide updates on tasks.5. **Office Administration**: Perform various clerical tasks, such as printing, scanning, and filing, to support the smooth operation of daily business activities.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess basic computer skills, including knowledge of Microsoft Office applications. Strong attention to detail and good organizational skills are essential for success. A willingness to learn and adapt, along with effective communication skills, will help in collaborating with team members. This role is full-time, and preference is given to female candidates who can work from our office in Agra.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Agra
Online Data Entry Data Management Data Processing Back Office Processing English Typing Non Voice Process
We are looking for a Data Entry Operator to join our team remotely. This is a full-time position suitable for candidates with 0 to 1 year of experience. The job requires a 12th-grade education.**Key Responsibilities:**- **Data Input:** Accurately enter data into our databases and systems, ensuring that all information is up-to-date and correct to maintain high-quality records.- **Data Verification:** Review and verify data for accuracy and completeness, correcting any errors found to ensure reliable information is used in decision-making.- **Document Management:** Organize and maintain documents and files systematically, making it easy to retrieve information when needed.- **Reporting:** Generate and prepare reports based on the data entered for management review, helping to track progress and identify trends.- **Team Collaboration:** Work with team members to complete tasks efficiently, communicating any challenges or issues that arise during data entry.**Required Skills and Expectations:**- Candidates should possess a strong attention to detail to avoid errors while entering data.- Basic computer skills, including proficiency in using spreadsheets and databases, are essential.- Good typing speed and accuracy are crucial for efficient data processing.- Strong organizational skills will help in managing documents and data effectively.- Effective communication skills are necessary to collaborate with team members and report any issues clearly. - A proactive attitude towards learning new systems and tools is expected to adapt to our data management practices.
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  • Fresher
  • 3.0 Lac/Yr
  • Agra
Customer Care Office Staff
Only Official Work, Working Time 9 to 5 Working Location Sikandra Agra
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Agra
Online Data Entry Trade Marketing BPO Voice BPO Sales Copy-Paste Data Cleansing Data Entry Automation Data Entry Forms
We are seeking a Data Entry Specialist to join our team in Agra. This part-time role allows you to work from home, making it ideal for those looking to balance work and personal life. The position is open to male candidates with a 12th-grade education and requires minimal experience. **Key Responsibilities:**- **Data Entry:** Accurately input and update data into our systems, ensuring all information is correct and complete.- **Data Verification:** Review and validate data to check for errors or inconsistencies, helping to maintain high-quality records.- **Record Management:** Organize and maintain files and records, both digitally and physically, to ensure easy access and retrieval.- **Reporting:** Generate and prepare reports as needed, providing insights based on the data entered.- **Collaboration:** Work with team members to understand data entry needs and assist in improving data management processes.**Required Skills and Expectations:**Candidates should have basic computer skills, including proficiency in typing and familiarity with software like Microsoft Excel. Attention to detail is crucial to minimize errors and ensure accuracy in data. Good organizational skills are important for managing large volumes of information efficiently. The ideal candidate should possess strong communication skills, as collaboration with team members is necessary. A proactive attitude and willingness to learn are also important, especially for those with limited experience.
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  • Fresher
  • Female
  • Agra
Corporate Sales Customer Relationship Direct Sales
We are looking for a motivated and enthusiastic Sales Manager to join our team in Agra. This full-time position is open to freshers, and we encourage all eligible female candidates to apply.**Key Responsibilities:**- **Develop Sales Strategies:** Create effective sales plans to achieve company targets and maximize revenue.- **Manage Customer Relationships:** Build and maintain positive relationships with customers to enhance satisfaction and loyalty.- **Lead Sales Team:** Guide and support the sales team in reaching their goals, providing training and motivation as needed.- **Monitor Sales Performance:** Analyze sales data and performance metrics to identify trends and improve strategies.- **Conduct Market Research:** Stay informed about market trends and competitor activities to inform sales tactics.- **Facilitate Communication:** Act as a bridge between customers and the company to ensure clear communication and understanding of products.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage effectively with customers and team members. Strong organizational and time management skills are essential for managing multiple tasks efficiently. A positive attitude and a willingness to learn are also important, as this role may involve adapting to new challenges. Basic knowledge of sales principles and customer service is a plus. The ability to work well in a team environment and contribute to a collaborative atmosphere is expected.
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  • 0 - 1 yrs
  • Agra
Financial Services Finance Financial Planning
Partnership Opportunity - Insurance, Loans & Mutual FundsIf you refer clients to us who are interested in insurance, loans, or mutual fund investments, you can earn an attractive commission.Your role is simple:You only need to connect us with people who are looking for these financial services. Our team will handle the complete consultation, documentation, and processing.Commission Structure:You will receive 60% of the commission generated from the business you refer.Example:If a policy or financial product generates a commission of 1,00,000, you will earn 60,000 as your share.This is a great opportunity for anyone who has a network of people looking for financial planning, loans, or investment solutions.You only bring the client leads - we handle the rest.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Female
  • Gandhi Nagar Agra
Office Services Reception Management Client Handling Communication Skills
We are looking for a dedicated Front Office Manager to oversee our reception area and ensure a welcoming environment for our guests. This position is ideal for someone who enjoys interacting with people and providing excellent customer service.Key Responsibilities:1. **Guest Reception**: Welcome guests with a friendly attitude, provide necessary information, and assist them with check-in and check-out procedures to ensure a smooth experience.2. **Communication Management**: Manage phone calls and emails efficiently, directing inquiries to the appropriate departments while maintaining high levels of professionalism.3. **Team Coordination**: Work closely with front desk staff to ensure teamwork and effective communication, fostering a collaborative work environment.4. **Issue Resolution**: Address guest complaints or concerns promptly and effectively, working towards solutions that enhance guest satisfaction.5. **Administrative Tasks**: Perform basic administrative duties such as maintaining records, handling bookings, and preparing reports as needed to support front office operations.Required Skills and Expectations:The ideal candidate should have excellent communication skills and a friendly demeanor to engage with guests warmly. A basic understanding of computer systems and proficiency in office software are important. Being organized and detail-oriented will help in managing daily tasks efficiently. As this position requires working full-time from the office, reliability and a commitment to maintaining a positive atmosphere are essential. A high school diploma is necessary, and previous experience is welcome but not required, making this role suitable for entry-level candidates.
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  • 0 - 2 yrs
  • Agra
Good Communication Skills
Banking jobs span retail, commercial, and investment sectors, involving roles from entry-level tellers (customer transactions) to specialized analysts (risk/credit) and management (branch/regional). Key roles include personal bankers (client relationships), loan officers (lending), fraud analysts (security), and investment bankers (capital markets)
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Fresher hiring for Sales Executive

QUALITY FINSERV MARKET PRIVATE LIMITED

  • 0 - 1 yrs
  • Agra
Lead Generation Convincing Power Sales Ability Sales Communication Skills
Key Responsibilities:* Identify and engage in new business opportunities through various channels.* Present, promote, and sell products or services to potential customers effectively.* Conduct market research to understand customer needs and industry trends.* Negotiate and close deals, ensuring smooth execution of the sales process.* Prepare engaging presentations to highlight product benefits.* Maintain a record of sales activities and ensure timely follow-ups.
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Agra
Communication Financial Services Finance
This is part time or full time job candidate work from anywhere , they also receive bomus, incentive, gifts, and much more contact 7017681882
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Marketing Voice Process Domestic BPO Customer Care Outbound Calling
- Conduct outbound calls to potential customers: Contacting individuals or businesses to promote products or services offered by the company.- Maintain call records: Keep track of calls made, responses received, and any relevant information shared during the conversation.- Provide information about products or services: Answering queries and providing details about the features, benefits, and pricing of the products or services offered.- Follow-up on leads: Contacting individuals who have shown interest in the company's offerings to convert them into customers.- Meet daily calling targets: Ensure the required number of calls are made each day to meet the set targets.Required Skills and Expectations:1. Good communication skills: Ability to interact effectively with customers over the phone.2. Basic computer knowledge: Proficiency in using computers for making calls, updating records, and sending emails.3. Patience and persistence: Willingness to make multiple calls and follow-up with customers to achieve sales targets.4. Time management skills: Ability to manage time efficiently while working from home and meet daily calling targets.5. Pleasant personality: Friendly and approachable demeanor to engage customers in conversations and build rapport.
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  • 0 - 1 yrs
  • Mantola Agra
Packing Packaging
Ishu Collection is looking for a reliable and detail-oriented Picker & Packer to join our warehouse operations team. The role involves accurately picking products, packing orders as per company standards, and ensuring timely dispatch for online orders.Key Responsibilities:Pick products from inventory as per order list (SKU-wise accuracy)Pack items securely using appropriate packaging materialsEnsure correct labeling, barcoding, and invoice attachmentMaintain packing quality to avoid transit damageVerify quantity, size, and color before packingAssist in inward stock checking when requiredKeep the packing and storage area clean and organizedFollow company SOPs for packing and dispatchSkills & Requirements:Basic understanding of warehouse operationsAbility to read order slips and product codesAttention to detail and accuracyPhysically fit to handle packing workPrior experience in e-commerce packing (preferred but not mandatory)Honest, punctual, and team-oriented
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Sikandra - Bhagwan Talkies Road Agra
Basic Math Skills Point Of Sale Systems Product Display Product Knowledge Sales Techniques Teamwork Time Management Cash Handling Retail Operations Inventory Management Order Processing Organization Skills Communication
- Greet customers: As a shopkeeper, you will be responsible for warmly welcoming customers as they enter the store, creating a positive and friendly environment.- Assist customers: Help customers find the products they are looking for, provide information about products, and offer suggestions or recommendations.- Maintain inventory: Keep track of stock levels, restock shelves, and notify management when inventory needs to be replenished.- Process transactions: Ring up purchases, handle payments, and provide customers with receipts.- Keep store clean and organized: Ensure the store is tidy, organized, and well-maintained at all times to create a pleasant shopping experience for customers.Required Skills and Expectations:- Excellent customer service skills: Ability to engage with customers in a friendly and helpful manner.- Basic math skills: Must be able to handle cash transactions accurately.- Organizational skills: Ability to keep track of inventory and maintain a neat and tidy store environment.- Physical stamina: Ability to stand for long periods of time and lift/move boxes or products as needed.- Strong communication skills: Clear communication with customers and coworkers is essential in this role.
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  • 0 - 2 yrs
  • 0.9 Lac/Yr
  • Mantola Agra
Tally Bank Reconciliation Balance Sheet
Ishu Collection is seeking a detail-oriented and experienced Accountant to manage day-to-day accounting operations, ensure compliance, and support financial reporting for our trading and e-commerce business.Key Responsibilities:Maintain daily books of accounts (Sales, Purchase, Cash & Bank)Handle GST billing, returns, and reconciliationManage Tally entries and ledger maintenanceReconcile bank statements and payment settlementsTrack receivables and payablesPrepare monthly financial reports and MISAssist with audits and statutory complianceMaintain proper documentation and recordsSkills & Requirements:Bachelors degree in Commerce (B.Com preferred)Working knowledge of Tally, Excel, and GST portalUnderstanding of e-commerce transactions (preferred)Attention to detail and accuracyAbility to meet deadlines
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Agra
Microsoft Word Data Management Clerical Work English Typing Basic Computers Computer Operations Internet Browsing Excel Sheet Receptionist Activities
Computer Expert With Online Work, Clerical Assistant Manager Loyal, Sincere and Honest Towards JobComputer Cum Office Assistant And Calling Via excel Using office number, Both Office and home work Available
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Outbound Calling Motivating Skill Domestic BPO International BPO Voice Process Microsoft Excel
- Making outbound calls to potential customers: As a Tele Caller, your main responsibility will be to make calls to potential customers in order to promote products or services offered by the company.- Answering incoming calls from customers: You will also be required to answer incoming calls from customers who may have inquiries or require assistance with the products or services.- Providing information about products or services: It will be your duty to provide accurate and detailed information about the products or services offered by the company to potential customers.- Maintaining records of calls and sales: You will need to keep detailed records of all calls made, as well as any sales or inquiries generated from these calls.- Following up with customers: As a Tele Caller, you will also need to follow up with customers to ensure their satisfaction with the products or services purchased.Skills and Expectations:- Good communication skills: You should possess excellent verbal communication skills in order to effectively communicate with customers over the phone.- Ability to multitask: It is important to be able to handle multiple calls and inquiries at once.- Attention to detail: You must have a keen eye for detail to accurately record information and follow up with customers.- Patience and empathy: You should be able to patiently listen to customer inquiries and empathize with their needs or concerns.- Computer proficiency: Basic computer skills will be necessary for keeping records and accessing information about products or services.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Outbound Calling Customer Support Marketing Voice Process Cross Selling b2b Marketing Cold Calling BPO Non Voice
- Make outbound calls to potential customers: The telecaller will be responsible for making cold calls to potential customers to pitch products or services.- Handle customer inquiries: The telecaller will be required to handle incoming calls from customers, answer their queries, and provide relevant information.- Maintain customer database: The telecaller will have to update and maintain customer information in the database accurately for future reference.- Follow up on leads: The telecaller will need to follow up on leads generated through cold calling or marketing campaigns to convert them into sales.- Achieve call targets: The telecaller will be expected to achieve daily, weekly, or monthly call targets set by the team leader.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal communication skills to effectively communicate with customers over the phone.- Good listening skills: The telecaller should be able to listen attentively to customer queries and respond appropriately.- Basic computer knowledge: The candidate should have basic knowledge of using computer systems for entering customer data and updating information.- Patience and perseverance: The telecaller should have the patience to handle customer rejections and the perseverance to continue making calls to achieve sales targets.- Ability to work independently: As the job is part-time and work from home, the candidate should be self-motivated and able to work independently without constant supervision.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Domestic BPO Cross Selling Sales Process b2b Marketing Outbound Calling Marketing Inbound Calling
Key Responsibilities:1. Make outbound calls to potential customers - You will be required to initiate calls to prospective clients to promote products or services.2. Handle customer inquiries - Respond to customer queries and provide accurate information about products or services.3. Maintain call records - Keep track of all calls made, including detailed notes on interactions with customers.4. Follow up on leads - Contact leads provided by the company and follow up to convert them into sales opportunities.5. Meet targets - Achieve sales targets set by the company within the specified time frame.Required skills and expectations:1. Excellent communication skills - Ability to communicate effectively with customers and provide relevant information.2. Good phone etiquette - Display professional phone manners while interacting with customers.3. Persuasive skills - Convincing potential customers to purchase products or services.4. Basic computer knowledge - Proficiency in using computers for call records and data entry.5. Time management - Ability to manage time effectively to meet call quotas and targets.6. Positive attitude - Maintain a positive and enthusiastic attitude towards work and customers.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Project Management Contract Negotiation Budget Management Training Programs Data Analysis Staffing Allocation
Key Responsibilities:1. Supervise and manage a team of BPO agents: As a BPO Manager, you will be responsible for overseeing a team of BPO agents, providing guidance, support, and training as needed.2. Monitor performance and productivity: You will need to track KPIs, evaluate team performance, and implement strategies to improve productivity and efficiency.3. Resolve customer complaints and issues: Addressing customer concerns and ensuring satisfactory resolutions will be a key aspect of your role as a BPO Manager.4. Develop and implement policies and procedures: Create and enforce operational policies and procedures to streamline processes and ensure consistent service delivery.5. Conduct team meetings and training sessions: Organize regular team meetings and training sessions to keep agents informed, motivated, and updated on new procedures.Required Skills and Expectations:- Strong leadership and communication skills: Ability to lead a team effectively, communicate clearly, and motivate team members.- Problem-solving and decision-making skills: Capable of resolving issues efficiently and making informed decisions.- Attention to detail: Ability to pay close attention to details, ensuring accuracy in all aspects of work.- Time management: Efficiently manage time and prioritize tasks to meet deadlines.- Knowledge of BPO industry: Understanding of BPO operations, customer service principles, and industry trends.
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