Urgent Requirement For Desktop Support Engineer

care infotech

desktop support engineer

job summary:

we are seeking a highly skilled and experienced desktop support engineer to join our team. as a desktop support engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. if you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!

responsibilities:

- provide technical support and troubleshooting for desktops, laptops, and mobile devices

- install, configure, and maintain windows 10/11 operating systems and applications (ms-office 365, acrobat reader, etc.)

- troubleshoot and resolve hardware and software issues

- manage antivirus software and ensure system security

- collaborate with other teams to resolve complex technical issues

- communicate technical information to non-technical end-users

- document incident resolutions and maintain accurate records

requirements:

- 1-3 years of experience in it industry handling end-user support

- proven experience in troubleshooting and resolving desktop-related issues

- strong knowledge of windows operating systems (win 10/11) and applications (ms-office 365, etc.)

- excellent communication and interpersonal skills

- graduation in computer science or related field is a must

qualifications:

- bachelor's degree in computer science, it, or related field

- certification in desktop support or related field (added advantage)

salary package:

- competitive salary package ranging from 12,000 to 15,000 rupees per month

experience:

- 1-3 years of experience in desktop support or related field

what we offer:

- opportunities for professional growth and development

- collaborative and dynamic work environment

- recognition and rewards for outstanding performance

- flexible working hours and remote work options

- access to cutting-edge technologies and tools

- comprehensive training and development programs

• Experience

  0 - 6 Years

• No. of Openings

  2

• Education

  Diploma

• Role

  Desktop Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office