IT Hardware Engineer Job Vacancies in Ahmedabad

Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out applications. Providing support in the forum. Managing multiple cases at one time. Testing and evaluating new technologies.

Designation Systems Engineer Role Desktop Support Job Location AhmedabadExperience Min 1 year to 2 YearsQualification Any Degree Nature of Job PermanentShift timing GeneralDuration for Joining: within 10 to 15 daysJob Profile Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1 Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Trouble shooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. Resolving tickets with in the SLA, which is raised from End User side.