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Ground Operations Staff Fresher Jobs in Kolkata

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Airport Ground Staff Fresher

Proxiva Council of Management and Technology

  • 0 - 5 yrs
  • 32.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Customer Manager Staff Management Passenger Support Airport Supervisor Problem Solving Airline Customer Service Ground Manager Good Communication Skills Air Traffic Control Air Cargo Air Ticketing Airport Ticketing Air Freight
Join our team as an Airport Ground Staff member in Kolkata, where you will play a vital role in ensuring a smooth and efficient travel experience for passengers. This full-time position is open to candidates with 0 to 5 years of experience who have completed their 12th grade.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in procedures, provide information about flights, and assist with luggage to enhance their travel experience.n- Boarding Process: Ensure that the boarding process is orderly by verifying passenger identities and assisting with the smooth boarding of aircraft.n- Coordination with Airlines: Work closely with airline personnel to communicate any changes in flight schedules and inform passengers accordingly.n- Safety Regulations: Adhere to safety protocols and regulations to maintain a secure environment for both passengers and staff.n- Problem Resolution: Address and resolve passenger queries and complaints efficiently to foster a positive atmosphere at the airport.nnRequired Skills and Expectations:nnCandidates should possess good communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important for tasks like boarding and safety checks. Flexibility and the ability to work in a fast-paced environment are necessary, along with a commitment to teamwork. Being punctual and dependable will contribute to the overall success of the operations.
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Hiring Freshers || Airport Executive

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
SHARE YOUR RESUME 8282965559nJoin our team as Airport Staff in Kolkata, India, where you will play a vital role in ensuring smooth airport operations and enhancing the travel experience for passengers. This full-time position is ideal for individuals who are passionate about customer service and seek to embark on a career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Assist travelers with check-in processes, baggage handling, and boarding, providing excellent customer service at all times.nn2. Safety Protocols: Ensure compliance with safety and security regulations, helping to maintain a safe environment for both passengers and staff.nn3. Information Support: Provide accurate information to passengers regarding flight schedules, terminal facilities, and airport services to facilitate a pleasant travel experience.nn4. Communication: Collaborate effectively with team members and other airport staff to ensure smooth operations and address passenger inquiries promptly.nnRequired Skills and Expectations:nnCandidates should ideally have completed at least the 10th grade and possess strong communication skills to engage with diverse passengers. A friendly and approachable demeanor is essential in delivering exceptional customer service. Attention to detail is critical for adhering to safety protocols, and the ability to work in a team is important for a successful airport operation. Although no prior experience is required, eagerness to learn and adapt in a dynamic environment will be highly valued.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Customer Support Customer Handling Ground Staff Airport Operation Airport Representative Airport Manager Ground Handling Staff Airport Executive Cabin Crew Air Cargo Cargo Handling Aircraft Maintenance Air Hostess Flight Attendant
Job TitleAir Ticketing ExecutiveDepartmentAirport Operations / Passenger Services / Reservation & TicketingLocationsKolkataGuwahatiImphalCooch BeharDurgapurSiliguriAizwalGangtokDimapurJorhatJob SummaryAn Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & Booking- Book domestic and international flight tickets.- Assist customers in selecting suitable flights and fare options.- Provide accurate fare quotations and travel itineraries.- Process ticket reservations through airline reservation systems.- Issue, reissue, and cancel airline tickets.- Handle ticket modifications and upgrades.Passenger Assistance- Guide passengers regarding flight schedules.- Assist with seat selection and special meal requests.- Provide information about baggage allowance.- Explain airline policies regarding refunds and cancellations.- Assist passengers with travel insurance information.- Help elderly passengers and passengers requiring special assistance.- Handle customer complaints professionally.Airport Counter Operations- Assist passengers at airline ticket counters.- Verify passenger identity documents.- Coordinate with check-in staff.- Resolve ticketing-related issues before departure.- Process standby passengers.- Manage last-minute ticket changes.Reservation Management- Update reservation records.- Confirm flight bookings.- Monitor waitlisted bookings.- Handle group reservations.- Coordinate with travel agencies.- Process online and offline reservations.Documentation- Verify passports and visas for international travel.- Ensure travel documents meet airline requirements.- Prepare passenger manifests when required.- Maintain booking records.- Generate reservation reports.Payment Handling- Accept ticket payments.- Process credit/debit card transactions.- Handle cash payments.- Generate invoices and receipts.- Maintain daily cash records.- Process ticket refunds.Customer Service- Respond to customer inquiries.- Handle phone, email, and walk-in customers.- Provide accurate travel information.- Resolve ticketing issues promptly.- Maintain customer satisfaction.Coordination- Coordinate with airline operations.- Work closely with check-in staff.- Communicate with airport authorities.- Coordinate with travel agencies.- Support baggage service teams when required.Compliance- Follow airline ticketing policies.- Adhere to DGCA and airport regulations.- Maintain confidentiality of passenger information.- Ensure compliance with aviation security procedures.Required Qualifications- 10+2 (Higher Secondary) - Minimum qualification.- Graduate in any discipline preferred.- Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.- Freshers and experienced candidates may apply.Required SkillsTechnical Skills- Airline reservation systems (Amadeus, Galileo, Sabre, Worldspan)- Flight booking procedures- Fare calculation- Ticket issuance- Ticket revalidation and reissue- Refund processing- Knowledge of domestic and international routes- Basic computer proficiency (MS Office, email)Soft Skills- Excellent communication skills- Customer service orientation- Professional appearance and grooming- Problem-solving ability- Attention to detail- Time management- Multitasking- Teamwork- Positive attitude- Patience and empathyKnowledge Requirements- Airline fare rules- Airport procedures- Reservation systems- IATA ticketing standards- Baggage policies- Visa and passport requirements- Travel insurance basics- Aviation terminology- Customer service standardsDaily Duties- Process ticket bookings.- Assist passengers with reservations.- Issue and modify airline tickets.- Handle cancellations and refunds.- Answer customer calls and emails.- Verify travel documents.- Coordinate with airport operations.- Resolve ticketing issues.- Update reservation records.- Maintain transaction reports.Working Conditions- Airport terminals- Airline reservation offices- Travel agency offices- Rotational shifts- Early morning, evening, night, weekends, and public holidays- Standing and desk-based work- Fast-paced, customer-facing environmentPhysical Requirements- Ability to work in shifts.- Professional grooming and appearance.- Ability to sit or stand for extended periods.- Good verbal communication.- Basic computer typing skills.- Ability to work under pressure.Career Progression- Air Ticketing Executive- Senior Ticketing Executive- Reservation Executive- Passenger Service Executive- Airport Customer Service Executive- Ticketing Supervisor- Reservation Supervisor- Duty Officer- Airport Operations Executive- Airport Operations ManagerPreferred Certifications- IATA Foundation in Travel & Tourism- IATA Airline Cabin Crew (optional for broader aviation knowledge)- Amadeus Certification- Galileo Certification- Sabre Reservation System Certification- Diploma in Aviation, Hospitality & Travel ManagementSalary (India)- Fresher: 25,000-30,000 per month- 1-3 years: 30,000-40,000 per month- 3-5 years: 35,000-75,000 per month- Senior/Lead Executive: 50,000-1,00,000+ per month
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  • 0 - 6 yrs
  • 20.0 Lac/Yr
  • Kolkata
Administrative Executive Administration Admin Executive Admin Support Executive Admin Account Executive Administration Manager Ground Staff Airport Executive Airport Operation Airport Manager Airport Representative Airport Staff Ground Operation
Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: KolkataEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.
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  • 0 - 6 yrs
  • 5.0 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are seeking dedicated individuals to join our team as Ground Staff in Kolkata. This full-time role is ideal for candidates with 0 to 6 years of experience and requires a minimum education of 10th grade.nnKey Responsibilities:nn1. Customer Service: Engage with passengers and assist them with check-in procedures, luggage handling, and providing information about flight schedules, ensuring a pleasant experience at the airport.nn2. Baggage Handling: Safely manage and transport luggage, ensuring it is correctly loaded and unloaded from aircraft, while adhering to operational protocols and safety measures.nn3. Safety and Security Checks: Conduct routine inspections of the ground area, ensuring all safety regulations are followed and reporting any suspicious activities or safety hazards to supervisors.nn4. Team Collaboration: Work closely with fellow team members and other departments to ensure seamless coordination during peak hours and effective problem resolution.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. A positive attitude and the ability to work in a fast-paced environment are essential. Attention to detail is crucial for tasks such as baggage handling and safety checks. Punctuality and reliability are expected, as is a commitment to providing excellent customer service at all times.
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Airport Manager Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Aviation Airline Customer Service Ground Manager Good Communication Skills
We are looking for an Airport Supervisor to join our team in Kolkata. This role is ideal for individuals who recently completed their 12th grade and are eager to start their career in the aviation industry. nnKey Responsibilities:nn- Supervise Daily Operations: You will oversee the daily activities at the airport, ensuring everything runs smoothly and safely. This includes coordinating with staff and managing schedules.n n- Ensure Customer Satisfaction: Your role involves assisting passengers and addressing their concerns. Providing outstanding service and support is crucial for enhancing the travel experience.nn- Manage Staff: Supervising the team working under you is essential. You will guide and motivate them to maintain high standards of performance and professionalism.nn- Monitor Safety Protocols: Adhering to safety regulations is vital in the airport environment. You will be responsible for enforcing these protocols to guarantee a secure facility for everyone.nnRequired Skills and Expectations:nn- Strong Communication: You need excellent verbal and written communication abilities to interact with staff, passengers, and other stakeholders effectively.nn- Problem-Solving Skills: The ability to think quickly and make decisions under pressure is important for addressing any issues that may arise.nn- Team Leadership: You should be able to lead and inspire your team, fostering a collaborative work environment.nn- Attention to Detail: A keen eye for detail will ensure that all operations run smoothly and comply with necessary standards.nFOR FURTHER INFORMATION CONTACT 9875598230
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  • 0 - 2 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Aircraft Handling Airline Customer Service Airport Ramp
We are seeking a motivated Airport Ramp Executive to join our team in Kolkata. This full-time position is ideal for individuals with up to two years of experience or freshers who are eager to start their career in the aviation industry.nnThe Airport Ramp Executive will be responsible for various tasks that ensure smooth operations on the airport ramp. Key responsibilities include:nn1. Aircraft Handling: Safely manage the loading and unloading of baggage, cargo, and other items from aircraft, ensuring proper weight distribution and adherence to safety guidelines.nn2. Equipment Operation: Operate ground support equipment effectively for transporting passengers and cargo, demonstrating a respectful and efficient use of machinery.nn3. Safety Protocols: Follow strict safety measures and protocols to maintain a hazard-free environment around aircraft, protecting both staff and passengers.nn4. Team Coordination: Work closely with other ramp staff and team members to ensure timely and coordinated ramp operations, contributing to overall efficiency.nnCandidates should be at least a 10th-grade pass and possess a willingness to learn and adapt in a fast-paced environment. Strong communication skills, a positive attitude, and the ability to work well in a team are crucial. A focus on safety and attention to detail will be important for this role. If you are interested in joining a dynamic team, we encourage you to apply.
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  • Fresher
  • 6.0 Lac/Yr
  • Kolkata
Air Ticketing Aircraft Maintenance Aviation Security Aviation Customer Service Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
Indigo Airlines jobs ground staff available.Full time job available apply fast and joinNow we are hiring for indigo AirlinesIndigo Airlines near by jobs available apply fast and join usFreshers apply fast and join us indigo Airlines urgent hiring1. Manager. 650002.Supervisor . 420003. Driver . 350004.Helper. 220005. Guard .250006. Ticket excutive ,380007. Passport checker. 420008. Cash Counter executive. 450009. Lodder. 2500010. Ramp assistant. 3500011. Cargo executive. 32000All facilities like PF, ESI, INSURANCE, CAB AND ACCOMODATION provide to selected candidates.Indigo Airlines vacancyGround Staff and Security line.JOB LOCATION:Nearest Airport in Home LocationAll Domestic/International Airports.COMMUNICATION SKILL:Candidates Good Communication Skill, Good Personality.LANGUAGE KNOWN:Hindi, English Language.AGE LIMIT:Driver: 18 to 54 Years.Ground Staff : 18 to 42 Years.Security Staff:18 to 42 Years.DRIVER (150) POSTLocation. Near by Airport availableApply fast and join usCall HR
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Jobs by Popular Location

  • 0 - 1 yrs
  • 250000/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Aviation Security Interpersonal Skills Ground Management
Airport Operations and Passenger Services At the Airport, Before and After Passengers Board the Aircraft.Common Responsibilities Include:Passenger Check-in and Issuing Boarding PassesBaggage Handling and CoordinationAssisting Passengers At Boarding GatesHandling Flight Arrivals and DeparturesCustomer Service and Resolving Passenger QueriesCoordinating with Airline, Security, and Airport TeamsAssisting Elderly Passengers, Children, or Passengers Requiring Special AssistanceManaging Documentation and Flight-related InformationSupporting Smooth Turnaround Operations of AircraftTypical Job TitlesAirport Ground StaffCustomer Service ExecutiveAirport Operations ExecutiveCheck-in ExecutiveBoarding Gate ExecutiveBaggage Services ExecutivePassenger Service Agent
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Airport Ground Handling Cargo Handling Ground Management Airport Cargo
Join our team as Airport Ground Staff in Kolkata and be a vital part of the aviation industry. This role is ideal for individuals seeking entry-level opportunities in a dynamic environment where you will contribute to the seamless operation of airport services.nnKey responsibilities include assisting passengers during check-in and boarding processes, ensuring they have all necessary documents and information. You will help manage baggage handling, ensuring that luggage is safely loaded and unloaded from aircraft. Additionally, youll assist in maintaining a clean and organized environment at the airport, enhancing passenger experience.nnYou will be required to communicate effectively with travelers, providing them with guidance and support regarding flight schedules, gate information, and any inquiries they may have. Collaborating with other airport staff to ensure timely operations is also essential.nnTo succeed in this role, you should have completed at least your 10th standard education. Previous experience is not a requirement, making this position suitable for freshers. Strong communication skills and a friendly demeanor are crucial, as you will be interacting with passengers from diverse backgrounds. You should also be able to work well under pressure in a fast-paced environment and have a commitment to safety and customer service. Join us in creating positive travel experiences for all passengers!
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  • 0 - 2 yrs
  • 10.0 Lac/Yr
  • Dum Dum Kolkata
Ground Staff Back Office Processing Human Resource Aviation Security Ground Staff Activities Airport Ground Handling Ground Handling Airline Operations
We are looking for dedicated individuals to join our team as Airport Ground Staff in Dum Dum. This role is essential in ensuring a smooth experience for passengers at the airport.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have their tickets and travel documents ready.- Baggage Handling: Safely manage luggage during boarding and disembarking, ensuring it is loaded and unloaded correctly.- Customer Service: Provide information and assistance to passengers, addressing their queries and concerns with friendliness and efficiency.- Security Compliance: Ensure that all security protocols are followed, including baggage checks and passenger screenings.- Coordination with Airlines: Work closely with airline staff to manage flight schedules, boarding processes, and gate changes effectively.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and ideally possess 0 to 2 years of relevant experience in customer service or a related field. Good communication skills, both verbal and written, are essential for interacting with passengers and colleagues. A positive attitude and the ability to work under pressure are important in this fast-paced environment. Being a team player who can work collaboratively with others is crucial for the success of our operations. Candidates must be available for full-time work and comfortable working from the office at the airport. Flexibility with work shifts is also expected, including weekends and holidays.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Dumdum Kolkata
Good Communication Skills Airline Operations Aviation Hospitality Ground Handling Airport Ground Handling Aviation Security Interpersonal Skills
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth travel experience for passengers. You will manage various operational tasks at the airport, delivering exceptional customer service while maintaining safety and efficiency.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and baggage claim to make their travel experience pleasant and efficient.- Customer Service: Address passenger inquiries and resolve issues related to flights, luggage, or any other travel concerns, providing helpful and friendly service.- Safety Checks: Ensure that all safety protocols are followed during boarding and disembarkation, contributing to a secure travel environment.- Luggage Management: Supervise the loading and unloading of baggage, ensuring that all items are handled with care and dispatched correctly.- Coordination with Airlines: Communicate with airline teams to relay information about flights, gate changes, and passenger needs, fostering effective teamwork.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with passengers and team members frequently.- A customer-focused attitude is crucial; you should be friendly, approachable, and patient in all situations.- Basic problem-solving abilities will help you address passenger concerns and make quick decisions when challenges arise.- Being organized and attentive to detail is important for managing multiple tasks efficiently.- A willingness to work flexible hours, including weekends and holidays, is necessary due to the dynamic nature of airport operations.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Operation Ground Handling Airport Cargo Airport Ground Handling Good Communication Skills Time Management Team Orientation
Join our team in Kolkata as Ground Operations Staff, where you will play a vital role in ensuring smooth airport operations. This entry-level position is ideal for those looking to start a rewarding career in the aviation industry.Key Responsibilities: - Passenger Assistance: Help passengers with check-in, boarding, and luggage handling, ensuring a positive travel experience. - Flight Coordination: Work closely with flight crews and ground personnel to manage departures and arrivals efficiently. - Safety Checks: Conduct routine safety inspections on equipment and vehicles to maintain a secure environment. - Communication: Relay important information to passengers regarding flight changes, delays, and other updates promptly. - Customer Service: Address passenger inquiries and resolve any issues to enhance customer satisfaction.Required Skills and Expectations: Candidates should possess excellent communication skills to interact effectively with passengers and team members. A positive attitude and strong problem-solving abilities are essential for addressing customer inquiries or concerns. Attention to detail is crucial for ensuring all operations adhere to safety protocols. Candidates should be able to work in a fast-paced environment, demonstrating the ability to handle multiple tasks calmly. A willingness to learn and adapt is expected as you grow in this role. A minimum educational qualification of 12th grade is required, and prior experience is not mandatory, making it a perfect opportunity for fresh graduates. DIRECT CONTACT WITH HR 7667529791 and DROP YOUR CV IN THIS NUMBER.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Air Cargo Executive Cargo Executive Cargo Handler Cargo Warehouse Ground Staff Admin Support Executive Air Freight Freight Management Freight Manager Freight Forwarders Logistics Operations Logistics Planning Logistics Executive Logistics Manager Logistics Associate Logistics
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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Hiring Fresher / Airport Ground Staff / 12th Pass

Leadquest Educations and Management Academy

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airport Operation Aviation Airline Operations Airport Cargo Passenger Handling Ground Handling Airport Ground Handling
As an Airport Ground Staff member in Kolkata, you will play a key role in ensuring smooth operations at the airport. Your primary responsibilities will include:- Check-in Assistance: Help passengers with the check-in process, including verifying identification, issuing boarding passes, and tagging luggage to ensure a hassle-free experience.- Baggage Handling: Manage luggage transport to and from the aircraft, ensuring that all bags are handled carefully and delivered to the correct flights promptly.- Customer Service: Address passenger inquiries and resolve any issues related to flight schedules, baggage, or airport services, providing excellent service to enhance customer satisfaction.- Security Checks: Assist in the security screening process by ensuring passengers and their belongings comply with safety regulations, contributing to a secure airport environment.- Coordination with Airlines: Work closely with airlines' personnel to communicate flight updates, boarding procedures, and any changes to schedules.Required skills and expectations include:- Communication Skills: You must be able to communicate clearly with passengers and team members, ensuring information is conveyed effectively.- Teamwork: Collaborate well with colleagues across different departments to maintain smooth airport operations.- Attention to Detail: Be thorough and meticulous when handling passenger information and luggage to avoid errors.- Problem-Solving Skills: Handle unforeseen issues calmly and efficiently, maintaining a positive experience for travelers.- Basic Computer Knowledge: Familiarity with basic computer operations is essential for using airport systems and software. Candidates should have completed their 12th grade and be eager to learn in a dynamic airport environment. Prior experience is not required, making this an excellent entry-level opportunity.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Ground Handling Ground Operation Ground Management Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Cargo Airport Ramp
We are looking for motivated individuals to join our team as Ground Operations Staff in Kolkata. This entry-level position is ideal for those who have recently completed their education and are eager to start a career in operations. Key responsibilities include:1. Assisting with Daily Operations: You will help ensure smooth daily operations by performing routine tasks and supporting various ground operations activities.2. Handling Equipment: You will be responsible for managing and maintaining equipment used in operations, making sure everything is in good working condition.3. Coordinating with Team Members: Collaboration is key. You will work closely with your colleagues to ensure that all operational tasks are completed efficiently and effectively.4. Monitoring Safety Regulations: It is important to oversee and adhere to safety protocols during operations, ensuring a safe working environment for you and your team.5. Reporting and Documentation: You will assist in documenting operational processes and reporting any delays or issues to your supervisors.To excel in this role, candidates should possess good communication skills and a willingness to learn. Being detail-oriented, reliable, and capable of working in a team are essential qualities. The ideal candidate should be able to follow instructions carefully and exhibit a positive attitude towards their work. This position provides a great opportunity for growth, especially for those looking to advance in the operational field.
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Hiring For 10th Pass Freshers - Ground Staff

Aviation Job Placement Company

  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Kolkata
Ground Operation Ground Management Ground Staff Executive Computer Operator Offline Data Entry Back Office Manager
Urgent Hiring For Ground Staff Interview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location- KolkataWork Experience - Fresher and 1 Years
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for motivated individuals to join our ground operations team in Kolkata. As a Ground Operations Staff member, you will play a vital role in ensuring smooth airport functioning.Key Responsibilities:1. Baggage Handling: You will assist in loading and unloading luggage, ensuring that all bags are handled safely and delivered to the correct flights.2. Customer Assistance: You will help passengers with their queries and guide them throughout the airport process, enhancing their travel experience.3. Safety Checks: Conduct safety inspections of the aircraft area to ensure compliance with regulations, promoting a secure environment for travelers.4. Team Coordination: Work alongside other staff members to coordinate operations efficiently, ensuring that every aspect of ground services runs smoothly.5. Reporting Issues: Identify and report any operational issues or delays to supervisors, helping to maintain timely schedules.Required Skills and Expectations:Candidates must be freshers with at least a 10th-grade education. Good communication skills in English and local languages are essential. You should be able to work in a team and handle physical tasks effectively. A strong commitment to safety and a positive attitude towards customer service are crucial for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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Airport Ticketing Executive - Kolkata Freshers

Joom Vista Hospitality Services Pvt Ltd

  • Fresher
  • 2.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Ground Staff Activities Passenger Handling
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.Key Responsibilities:- Customer Assistance: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- Check-in Operations: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- Airport Security Support: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- Handling Passenger Queries: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- Coordination with Staff: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.Required Skills and Expectations:- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- Customer Service: Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- Check-in and Boarding Coordination: Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- Baggage Handling Oversight: Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- Safety Compliance: Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- Communication with Airlines: Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- Updated Knowledge: Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills Air Ticketing Ticket Booking Customer Relationship
We are seeking a dedicated Airport Ticketing Executive to join our team in Kolkata. This role is ideal for individuals with up to 2 years of experience who are passionate about the travel industry and customer service.nnKey Responsibilities:nn1. Ticket Booking: Handle ticket reservations for domestic and international flights, ensuring accuracy and efficiency in booking procedures.n2. Customer Service: Assist passengers with inquiries regarding flight schedules, ticket changes, and travel policies, ensuring a positive customer experience.n3. Documentation: Prepare and check travel documents to ensure all necessary paperwork is in order before passenger travel.n4. Coordination: Work closely with airlines and other travel partners to resolve any issues related to ticketing and customer service.n5. Sales Skills: Promote additional services and upgrades to clients, enhancing their travel experience while meeting company targets.nnRequired Skills and Expectations:nnCandidates must have a minimum educational qualification of completing the 10th grade. We prefer individuals with 0-2 years of experience in ticketing or customer service roles. Strong communication skills in English and Hindi are essential. Candidates should be detail-oriented, organized, and able to work effectively in a busy environment. A readiness to collaborate as part of a team and to address customer needs promptly is also expected. This full-time position requires office presence, emphasizing the importance of professionalism and dedication to service within the airport environment.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills Airport Operation Airport Ground Handling Interpersonal Skills Ground Handling Passenger Handling Airport Cargo Ground Operation Ground Management Calm Under Pressure Sales Skills
We are looking for a dedicated Ground Staff Supervisor to manage and oversee our ground staff operations in Kolkata. This role is essential for ensuring smooth operations at the airport and enhancing the overall passenger experience.Key Responsibilities:- Supervise Ground Staff: Oversee day-to-day activities of ground staff to ensure they are performing their tasks efficiently and effectively.- Coordinate Operations: Collaborate with different teams to ensure seamless coordination of all ground operations, including check-in, baggage handling, and boarding.- Training and Development: Assist in training new staff members, helping them understand the procedures and responsibilities they need to follow.- Customer Service: Address passenger inquiries and concerns, ensuring that high levels of customer service are maintained at all times.- Maintain Safety Standards: Enforce safety regulations and protocols among the ground staff to ensure a secure working environment.Required Skills and Expectations:- Educational Qualification: A minimum of 12th-grade education is required. - Experience: While 0-2 years of experience is preferred, a fresh candidate with a willingness to learn will also be considered.- Strong Communication: Must possess good communication skills to interact with both staff and passengers effectively.- Team Player: Ability to work collaboratively with different teams to achieve common goals.- Problem-Solving Skills: Demonstrated ability to handle challenges and resolve issues promptly while maintaining professionalism. If you are passionate about the aviation industry and enjoy a dynamic work environment, we invite you to apply.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airport Operation Passport Checking Staff Passport Checking Executive Passport Checking Officer Ground Handling Air Ticketing Airport Ticketing Aviation Ground Staff Activities
- Verifying Documents: You will check the authenticity of passport applications and accompanying documents to ensure they meet all required standards and guidelines.- Data Entry: Accurately input relevant information from the passport applications into our database, ensuring all entries are correct and up to date.- Customer Interaction: Respond to queries from applicants regarding passport processing and requirements, providing clear and helpful information.- Maintaining Records: Keep thorough records of applications and communications, ensuring that all information is organized and easily accessible for future reference.Required Skills and Expectations:Candidates should possess strong attention to detail, as accuracy is critical in verifying documents. Good communication skills are necessary for effectively interacting with applicants and colleagues. Basic computer skills are important for data entry tasks. You should be able to work well in a team environment and handle multiple tasks efficiently. A positive attitude and willingness to learn will greatly contribute to your success in this role.
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Airport Ramp Executive || Freshers & Experienced

Aervista Institute of Aviation & Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
SHARE YOUR RESUME 8282965559nWe are looking for a dedicated Airport Ramp Executive in Kolkata, India. This full-time position is ideal for candidates who have completed at least 10th grade and are seeking a dynamic work environment at the airport. Ideal for those with limited experience, this role offers growth opportunities.nnKey Responsibilities:nn- Aircraft Handling: You will assist in the safe and efficient loading and unloading of baggage and cargo. This ensures that all items are handled properly and secured in the aircraft.nn- Ground Support Operations: In this role, you will help with ground support equipment and ensure it is operated safely and efficiently. Your attention to detail will aid in maintaining effective workflows on the ramp.nn- Communication: You will communicate effectively with various teams, including ground staff and flight crews, to coordinate the arrival and departure of aircraft. Strong communication ensures smooth operations.nn- Safety Compliance: You are expected to follow safety procedures and protocols diligently to maintain a safe work environment. This is crucial for your safety and that of your colleagues.nnRequired Skills and Expectations:nnCandidates should have a strong sense of responsibility and the ability to work in a fast-paced environment. Being a team player is essential, as you will be working with others to ensure tasks are completed efficiently. Basic communication skills are necessary to interact with team members effectively. A willingness to learn and adapt to new challenges is highly valued.
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Ground Staff (Freshers) Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Ground Staff Activities Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Grooming Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Basic Computer Skills
We are looking for dedicated and proactive individuals to join our team as Ground Staff in Kolkata. This is a full-time position suitable for those who have recently completed their 12th grade and are looking for their first job opportunity.nnKey Responsibilities:nn- Customer Assistance: Provide excellent service to passengers by helping them with check-in procedures, baggage handling, and general inquiries to ensure a smooth travel experience.n n- Operational Support: Assist in various operational tasks, including managing passenger flow, coordinating with other team members, and ensuring that all safety and security protocols are followed.n n- Communication: Maintain clear communication with passengers about flight information and any delays, ensuring that they are updated and well-informed throughout their travel experience.nnRequired Skills and Expectations:nnCandidates should have a positive attitude, strong communication skills, and the ability to work well in a team. A keen eye for detail is important, as accuracy in handling passenger information and operational tasks is crucial. Being punctual and reliable is essential, as is the capacity to handle challenging situations with composure. The role requires a commitment to delivering high-quality service in a fast-paced environment, making it ideal for those who thrive on interaction and teamwork.nFOR INFORMATION CONTACT - 9875598230
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Hiring Fresher / Airport Executive / 12th Pass

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Aviation Personality Development Basic Computer Skills
Join a dynamic team as Airport Staff in Kolkata, India, where you will play a crucial role in ensuring smooth airport operations and customer satisfaction. This full-time position is ideal for individuals starting their careers, as no prior experience is required. nnKey Responsibilities:nn1. Customer Service: Assist passengers with check-in procedures, luggage handling, and provide information on flight schedules. Your friendly demeanor will help create a positive travel experience.nn2. Safety and Security Checks: Conduct routine checks and ensure compliance with safety regulations. You will help maintain a secure environment for passengers and staff.nn3. Coordination with Airlines: Collaborate with different airlines to manage boarding processes and address passenger inquiries. Clear communication is essential for smooth operations.nn4. Administrative Support: Perform clerical duties like maintaining records and processing documentation. Attention to detail is crucial in this role.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and be willing to work full-time in an office environment. Strong interpersonal skills are necessary, as you will interact with people from diverse backgrounds. Flexibility and a positive attitude towards teamwork and learning are important, along with a readiness to handle various tasks that contribute to airport operations. Reliability and punctuality are essential for ensuring the airport runs smoothly and efficiently.nFOR FURTHER INFORMATION DROP RESUME (9875598230)
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Airport Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Hospitality Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Cargo Handling Ground Operation Passenger Handling Interpersonal Skills Airport Cargo Aviation Ground Management
We are seeking friendly and efficient Airport Ground Staff to enhance the travel experience for our passengers at the Kolkata airport. This role is ideal for individuals who enjoy working in a dynamic environment and are eager to support airline operations.Key Responsibilities:1. Check-in Assistance: Help passengers during the check-in process, ensuring they have all necessary documents and their baggage is properly tagged.2. Boarding Management: Facilitate smooth boarding by guiding passengers to the correct gate and ensuring that boarding procedures are followed.3. Customer Support: Address passenger inquiries professionally and provide information regarding flights, terminal facilities, and services available at the airport.4. Baggage Handling: Manage the safe loading and unloading of baggage, ensuring all bags are accounted for and follow security protocols.5. Safety Compliance: Adhere to safety regulations and company policies to maintain a secure airport environment for travelers and staff.Required Skills and Expectations:Candidates should possess good communication skills to interact effectively with passengers and colleagues. A customer-oriented attitude is essential, as you will often be the first point of contact for travelers. Attention to detail and the ability to stay calm under pressure will help you handle stressful situations efficiently. While prior experience is not necessary, a passion for helping others and a commitment to providing exceptional service are highly valued. A minimum education of 12th grade is required for this full-time position.
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  • Fresher
  • 8.0 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This role is ideal for freshers who have completed their 10th grade and are looking to start their career in the aviation industry.Key Responsibilities:1. Baggage Handling: Ensure all luggage is loaded and unloaded from the aircraft safely. This includes sorting, weighing, and transporting baggage to and from the designated areas.2. Customer Assistance: Provide excellent service to passengers at check-in, boarding, and arrival. Assist travelers with their queries and guide them through procedures to ensure a smooth experience.3. Safety Compliance: Follow all safety and security protocols while handling baggage and interacting with passengers. Report any suspicious activities or incidents to ensure a secure environment.4. Aircraft Support: Assist in the preparation of aircraft for takeoff and landing, which includes refueling and maintenance checks under the guidance of senior staff.5. Team Collaboration: Work closely with other ground staff, pilots, and cabin crew to facilitate effective operations and enhance the overall travel experience.Required Skills and Expectations: Candidates must be reliable, punctual, and able to work in a fast-paced environment. Good communication skills in English and Hindi are essential for interacting with passengers. A positive attitude and willingness to learn are crucial for success in this role. Teamwork and the ability to follow instructions are also important as you will work alongside experienced professionals in the field.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are seeking a Ground Staff Supervisor in Kolkata, India, to oversee daily operations and ensure smooth functioning at our facility. This entry-level role requires a commitment to teamwork and effective communication.Key Responsibilities:1. Team Coordination: Supervise and coordinate ground staff activities to maintain efficiency. Ensure all team members understand their tasks and work together smoothly.2. Training and Support: Provide new staff with training on procedures and safety protocols. Offer guidance to improve their performance and ensure adherence to company standards.3. Monitoring Operations: Observe daily operations to identify areas for improvement. Ensure that the work environment remains organized, clean, and compliant with safety regulations.4. Customer Service: Address customer inquiries and resolve any issues. Maintain a welcoming atmosphere to ensure a positive experience for all visitors.5. Reporting: Keep accurate records of daily activities, staff performance, and any incidents that occur. Report these findings to management regularly.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively interact with staff and customers. A high level of organization is needed to manage tasks and ensure operational efficiency. Familiarity with basic safety protocols is essential. A positive attitude and a strong work ethic are expected to foster a cooperative team environment. Prior experience is not required, making this an excellent opportunity for freshers looking to start their careers in a supportive role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
As a Ground Operations Staff member, you will be essential to ensuring our day-to-day operations run smoothly at the airport in Kolkata. This is an entry-level position ideal for those looking to start a career in aviation. Key Responsibilities:1. Check-in Support: Assist passengers during the check-in process, handling baggage and verifying travel documents to ensure everything complies with airline policies.2. Baggage Handling: Safely manage passenger luggage, ensuring it is loaded and unloaded accurately and efficiently from aircraft.3. Customer Service: Provide assistance to passengers with inquiries and concerns, offering information on flight schedules, boarding procedures, and other travel-related topics.4. Safety Procedures: Follow all safety protocols and airport regulations to maintain a secure environment for both passengers and airport staff.5. Team Collaboration: Work closely with fellow team members and other departments to ensure coordinated efforts and seamless passenger experiences.Required Skills and Expectations:Candidates must have completed at least the 10th grade and should be willing to work full time from the office. Good communication skills are essential, along with a friendly attitude toward customers. The ability to work in a fast-paced environment is necessary, as situations can change rapidly. A keen attention to detail and a commitment to safety will help ensure the smooth operation of daily activities. No prior experience is required, making this a great opportunity for new entrants into the aviation industry.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Admin Executive Administrative Executive HR Admin Executive Accounts Executive Finance & Accounts Executive Ground Staff Air Ticketing Executive Airport Operation Cabin Crew Passport Checking Officer
An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Handling Cargo Cargo Executive Freight Forwarding Air Freight Freight Manager Airport Manager Airport Management Airport Operation Airport Executive Airport Cargo Airport Supervisor Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Technician Aircraft Handling Aircraft Mechanic Ground Staff Airport Operation Airport Manager Airport Staff Aircraft Engineer
An Aircraft Maintenance Technician (AMT) is responsible for inspecting, repairing, and maintaining aircraft to ensure they are safe, airworthy, and compliant with aviation regulations. This is a safety-critical job where precision, documentation, and teamwork matter every day.Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.
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  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist in various tasks to enhance their travel experience.Key Responsibilities:- Passenger Check-in: Assist passengers with the check-in process, ensuring they receive their boarding passes and know their flight details.- Baggage Handling: Manage the loading and unloading of passengers' luggage, ensuring it is handled with care and delivered to the right flights.- Customer Service: Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- Security Checks: Assist in conducting security checks on passengers and their luggage, ensuring compliance with safety regulations.- Coordination with Airlines: Work closely with airline representatives to facilitate smooth operations, including flight schedules and gate assignments.Required Skills and Expectations:- Effective Communication: You should have good verbal communication skills to interact clearly and politely with passengers and staff.- Team Player: Being able to work as part of a team is essential for coordinating tasks with colleagues.- Attention to Detail: You need to be detail-oriented, ensuring all processes, especially those related to safety and security, are followed correctly.- Adaptability: The airport environment can be fast-paced and unpredictable, so being able to adapt to changes quickly is important.- Basic Technical Skills: Familiarity with computers and airport technology is beneficial for check-in and information processes.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
As an Airport Ramp Executive, you will play a crucial role in ensuring the smooth operation of ground services at the airport. This position involves various responsibilities, and your attention to detail will be essential to maintaining safety and efficiency.Key Responsibilities:- Loading and Unloading Luggage: Safely handle and move passengers' baggage and cargo from the aircraft to the terminal and vice versa, ensuring it is done efficiently and securely.- Assisting Aircraft Movements: Support in guiding aircraft to and from the gate, following proper signals and instructions to prevent accidents and ensure timely departures.- Pre-Flight Checks: Conduct thorough checks on the aircraft before departure, ensuring all ground equipment is operational and that safety protocols are strictly followed.- Cleaning and Maintenance: Clean and prepare the aircraft cabin and cargo area before flight, maintaining high standards of cleanliness and hygiene.- Coordinating with Team Members: Work closely with colleagues in various roles, including ground staff and flight crew, to facilitate effective communication and coordination during busy periods.Required Skills and Expectations:Candidates should possess a high school diploma or equivalent (10th Pass). While previous experience is not mandatory, a willingness to learn and adapt to the fast-paced airport environment is essential. Strong communication skills are important for effective teamwork. Candidates should be physically fit, as the role involves lifting and moving heavy items. A focus on safety and adherence to protocols is crucial for this position.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Air Ticketing Airport Ticketing Airport Operation Aviation Air Freight Ground Staff Activities Ground Handling Air Traffic Control Air Cargo
As an Airport Representative in Kolkata, you will assist travelers by providing them with vital information and support during their airport experience. This role is ideal for freshers looking to start their career in the travel and hospitality industry.Key Responsibilities:- Customer Assistance: Greet and assist passengers at the airport, addressing their questions and concerns to ensure a positive travel experience.- Check-in Support: Help travelers during the check-in process, guiding them through procedures and ensuring their documents are in order.- Information Dissemination: Provide timely and accurate information about flight schedules, gate changes, and airport services, enhancing passenger awareness and convenience.- Problem Resolution: Handle and resolve any issues or complaints that arise, maintaining a calm and helpful demeanor to support passengers effectively.- Coordination with Airlines: Work closely with airline staff to facilitate smooth communication and service delivery, ensuring that all operations are aligned.Required Skills and Expectations:Applicants should have a minimum education of 10th grade and possess strong communication skills to interact effectively with customers and colleagues. Being friendly and approachable is essential to create a welcoming atmosphere. Candidates should also demonstrate problem-solving abilities, as they will need to address passenger concerns efficiently. A willingness to learn and adapt in a fast-paced environment will greatly contribute to your success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Kolkata
Ground Management Airport Ground Handling Ground Handling Ground Operation Aviation Ground Staff Activities
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. Passenger Assistance: Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. Baggage Management: Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. Safety Compliance: Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. Customer Service: Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. Team Collaboration: Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.
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  • 0 - 6 yrs
  • 18.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Associate Cargo Manager Cargo Officer Cargo Handling Air Freight Freight Management Freight Manager Logistics Executive Logistics Operations Logistics Manager Logistics Supervisor Ground Staff Air Ticketing Executive
An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & HandlingReceive cargo shipments from customers, freight forwarders, and logistics companies.Verify cargo weight, dimensions, packaging, and labeling.Inspect shipments for damage or prohibited items.Ensure proper cargo handling according to airline and airport regulations.Coordinate loading and unloading of cargo aircraft.Documentation ManagementPrepare and verify Air Way Bills (AWB).Process shipping documents, invoices, packing lists, and customs paperwork.Maintain accurate cargo records and shipment information.Ensure compliance with customs and regulatory requirements.Cargo OperationsMonitor cargo movement from acceptance to final delivery.Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.Arrange cargo storage and dispatch schedules.Track shipment status and provide updates to customers.Warehouse ManagementOrganize cargo storage areas efficiently.Maintain inventory records of stored cargo.Ensure safe handling of perishable, hazardous, and valuable goods.Follow warehouse safety procedures and security protocols.Customer ServiceAssist customers with cargo booking inquiries.Provide shipment tracking information.Resolve customer complaints and shipment issues.Explain cargo rates, policies, and procedures.Safety & ComplianceFollow aviation security regulations and airport safety standards.Ensure compliance with dangerous goods handling procedures.Adhere to airline and airport operational guidelines.Participate in security inspections and audits.Required Qualifications:10+2 (Higher Secondary) or Graduate in any discipline.Diploma or certification in Aviation, Logistics, or Cargo Management preferred.Basic computer knowledge.Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:Communication and interpersonal skills.Attention to detail.Documentation and record-keeping skills.Time management and organizational abilities.Customer service orientation.Problem-solving skills.Computer proficiency (MS Office, Cargo Management Systems).Ability to work under pressure.Physical Requirements:Ability to stand for extended periods.Capability to lift and move cargo when required.Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:Airport cargo terminals.Airline cargo offices.Cargo warehouses.Logistics and freight forwarding facilities.Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 50,000+ per monthSupervisory/Managerial Roles: 50,000 - 1,00,000+ per month
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