As a Ground Operations Staff member, you will be essential to ensuring our day-to-day operations run smoothly at the airport in Kolkata. This is an entry-level position ideal for those looking to start a career in aviation.
Key Responsibilities:
1. **Check-in Support**: Assist passengers during the check-in process, handling baggage and verifying travel documents to ensure everything complies with airline policies.
2. **Baggage Handling**: Safely manage passenger luggage, ensuring it is loaded and unloaded accurately and efficiently from aircraft.
3. **Customer Service**: Provide assistance to passengers with inquiries and concerns, offering information on flight schedules, boarding procedures, and other travel-related topics.
4. **Safety Procedures**: Follow all safety protocols and airport regulations to maintain a secure environment for both passengers and airport staff.
5. **Team Collaboration**: Work closely with fellow team members and other departments to ensure coordinated efforts and seamless passenger experiences.
Required Skills and Expectations:
Candidates must have completed at least the 10th grade and should be willing to work full time from the office. Good communication skills are essential, along with a friendly attitude toward customers. The ability to work in a fast-paced environment is necessary, as situations can change rapidly. A keen attention to detail and a commitment to safety will help ensure the smooth operation of daily activities. No prior experience is required, making this a great opportunity for new entrants into the aviation industry.