We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.
Key responsibilities include:
1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.
2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.
3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.
4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.
5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.
Required skills and expectations:
Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.