As an Airport Representative in Kolkata, you will assist travelers by providing them with vital information and support during their airport experience. This role is ideal for freshers looking to start their career in the travel and hospitality industry.
Key Responsibilities:
- **Customer Assistance**: Greet and assist passengers at the airport, addressing their questions and concerns to ensure a positive travel experience.
- **Check-in Support**: Help travelers during the check-in process, guiding them through procedures and ensuring their documents are in order.
- **Information Dissemination**: Provide timely and accurate information about flight schedules, gate changes, and airport services, enhancing passenger awareness and convenience.
- **Problem Resolution**: Handle and resolve any issues or complaints that arise, maintaining a calm and helpful demeanor to support passengers effectively.
- **Coordination with Airlines**: Work closely with airline staff to facilitate smooth communication and service delivery, ensuring that all operations are aligned.
Required Skills and Expectations:
Applicants should have a minimum education of 10th grade and possess strong communication skills to interact effectively with customers and colleagues. Being friendly and approachable is essential to create a welcoming atmosphere. Candidates should also demonstrate problem-solving abilities, as they will need to address passenger concerns efficiently. A willingness to learn and adapt in a fast-paced environment will greatly contribute to your success in this role.
Experience
Fresher
No. of Openings
62
Education
10th Pass
Role
Airport Representative
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Annual Bonus, PF, Travel Allowance (TA), Internet Allowance, ESI, Food/Meals, Accommodation
Face Interview Location
KOLKATA