266

Airport Executive Fresher Jobs in Kolkata

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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Air Ticketing Air Traffic Control
As an Airport Executive based in Kolkata, you will play a crucial role in ensuring a smooth experience for passengers and efficient operations at the airport. Your primary responsibilities will include:- **Customer Service**: Engage with travelers, providing assistance and information to enhance their airport experience. Address inquiries and resolve any issues calmly and efficiently.- **Check-In Assistance**: Help passengers during the check-in process, ensuring that all necessary documentation is complete and updating them on flight information.- **Luggage Handling**: Oversee the handling of passenger luggage, ensuring it is transported safely and efficiently to prevent any delays or losses.- **Emergency Response**: Be prepared to assist in emergency situations, following safety protocols to ensure the well-being of passengers and staff.- **Communication Coordination**: Liaise with airline staff, security, and other airport departments to ensure smooth operations and clear communication at all times.To succeed in this role, you should possess strong communication and interpersonal skills to effectively interact with diverse passengers. A keen attention to detail is essential to ensure all processes run smoothly. The ability to work in a fast-paced environment, remain calm under pressure, and adapt quickly to changing situations is also crucial. While prior experience is not required, a positive attitude and eagerness to learn will greatly benefit your performance. Basic literacy in English and local languages is expected for better communication with passengers.
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Walk-in Opening For Airport Staff

JOOM VISTA HOSPITALITY SERVICES PVT LTD

  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Ground Staff Activities Airport Ticketing
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry. **Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.This role is ideal for individuals who are enthusiastic about travel and dedicated to delivering excellent service.
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Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Hospitality Ground Staff Activities Aviation Ground Handling Aviation Security Interpersonal Skills Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management Ground Operation
The Ground Staff position involves various support functions in the airport environment, ensuring smooth operations and excellent customer service. **Key Responsibilities:**- **Check-In Assistance:** Help passengers during the check-in process, ensuring they receive their boarding passes and understand the flight details.- **Baggage Handling:** Safely manage luggage and cargo, ensuring proper loading and unloading to prevent damage or loss.- **Customer Service:** Provide assistance to passengers with inquiries, complaints, or special requests, ensuring a pleasant travel experience.- **Safety and Security Checks:** Conduct security checks on luggage and ensure compliance with safety regulations to maintain a secure environment.- **Coordination with Airlines:** Liaise with different airline teams to confirm schedules and coordinates for flights, facilitating effective communication.- **Emergency Response:** Be prepared to respond to emergencies promptly and assist in evacuation procedures if necessary.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and professional demeanor is essential for providing excellent service. Basic computer skills are necessary for using check-in systems and managing booking information. Attention to detail is crucial for ensuring compliance with safety regulations and proper handling of luggage. A proactive attitude and the ability to work under pressure are important in a fast-paced airport environment. A background in any of the listed educational qualifications is acceptable, with a willingness to learn and adapt in a team-oriented setting.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Customer Service Ground Staff Activities Hospitality Airline Operations Cargo Handling Aviation Security
We are looking for dedicated and enthusiastic Airport Staff to join our team in Kolkata. This is a full-time position for individuals who have recently completed their 12th grade and are eager to start their careers in the aviation industry. Candidates with no prior experience are encouraged to apply.**Key Responsibilities:**- **Customer Service:** Assist travelers with check-in, boarding, and luggage handling to ensure they have a smooth and pleasant experience at the airport.- **Security Checks:** Conduct necessary security checks on passengers and luggage, ensuring compliance with airport safety regulations.- **Information Assistance:** Provide accurate information about flights, terminal services, and other airport-related inquiries to help passengers navigate the airport.- **Clear Communication:** Relay important announcements about flight schedules and changes, ensuring that all passengers are informed in a timely manner.- **Team Collaboration:** Work closely with other airport staff, such as baggage handlers and security personnel, to maintain efficient airport operations.**Required Skills and Expectations:**Candidates should have great communication skills and be able to interact positively with passengers. Basic knowledge of airport operations is a plus but not mandatory. A good attitude and willingness to learn are essential. Candidates must also be able to work in a team environment and adapt to a fast-paced setting. Attention to detail and a commitment to safety are crucial in this role.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Airport Operation Cargo Handling Cargo Handler Cargo Staff Airport Cargo Air Cargo
We are seeking an Air Export Executive to join our team in Kolkata. This is an excellent opportunity for freshers looking to launch their careers in logistics and supply chain management. You will handle air cargo shipments and ensure timely and accurate delivery.Key Responsibilities:- **Shipment Coordination**: You will manage the details of air shipments, ensuring all documentation is completed accurately and promptly to comply with regulations.- **Customer Service**: You will communicate with clients to understand their shipping needs, provide updates on shipment status, and address any issues that arise.- **Liaison with Airlines and Customs**: You will work closely with airlines and customs authorities to facilitate smooth cargo movement, ensuring all necessary checks and balances are in place.- **Data Entry and Record Keeping**: You will maintain accurate records of shipments, including tracking information, invoices, and related documents, to ensure efficient operations.Required Skills and Expectations:Candidates should have a minimum education of 10th grade. Attention to detail is crucial, as the job requires precision in documentation and adherence to regulations. Strong communication skills are necessary to effectively interact with clients and partners. Candidates should be organized and capable of working in a fast-paced environment, adapting to changes as needed. Lastly, a basic understanding of logistics processes will be beneficial, although training will be provided.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Cargo
As an Airport Operations Executive, you will play a pivotal role in ensuring smooth airport operations. Your primary responsibilities will include:- **Customer Service:** Assist passengers with inquiries, providing information about flights, boarding procedures, and terminal facilities to enhance their travel experience.- **Check-in and Boarding Coordination:** Manage the check-in process, ensuring accurate documentation and timely boarding of passengers to maintain flight schedules.- **Baggage Handling Oversight:** Monitor baggage handling to ensure safe and efficient loading and unloading, and assist with resolving any baggage-related issues that arise.- **Safety Compliance:** Adhere to airport safety regulations and protocols, helping to maintain a secure environment for both passengers and staff.- **Communication with Airlines:** Liaise with airline representatives to coordinate flight operations and address any operational issues that may surface.- **Updated Knowledge:** Stay informed about airport policies, procedures, and any changes to maintain a high level of service.To excel in this role, you should have strong communication and interpersonal skills, enabling effective interaction with passengers and team members. Attention to detail is vital, as you will manage important documents and ensure smooth operations. A team-oriented attitude is essential, along with the ability to work in a fast-paced environment. Basic computer skills will also be beneficial, as you may need to use management systems and databases. Candidates should be reliable, punctual, and ready to handle challenges with a positive approach.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Air Charter Operation Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming Airport Cargo Basic Computer Skills
As a Ground Staff member, you will play an essential role in ensuring smooth airport operations and providing excellent customer service. Your responsibilities will include:- **Passenger Check-in Assistance:** Help passengers check in for their flights, verify their travel documents, and issue boarding passes to ensure a seamless travel experience.- **Baggage Handling:** Safely assist in the loading and unloading of passenger luggage, ensuring that it is properly tagged and transported to the correct destination.- **Customer Service Support:** Respond to customer inquiries and provide information about flights, boarding procedures, and airport services, contributing to a positive travel experience.- **Safety and Security Checks:** Perform necessary safety and security checks on passengers and their luggage to ensure compliance with airport regulations and standards.- **Coordination with Airlines:** Work closely with airline staff and other ground personnel to manage flight schedules, delays, and passenger needs effectively.To be successful in this role, you should possess the following skills and expectations:- **Strong Communication Skills:** Ability to interact clearly and politely with passengers and team members to facilitate effective communication.- **Customer-Oriented Attitude:** A friendly nature and willingness to help passengers with their queries and needs.- **Teamwork Experience:** Ability to work collaboratively in a team environment while maintaining a positive attitude in busy situations.- **Attention to Detail:** Careful observation and execution of tasks to ensure accuracy in passenger service and safety protocols.This role is open to freshers who have completed their 10th grade and are enthusiastic about building a career in the aviation industry.
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  • Fresher
  • 9.5 Lac/Yr
  • Brahmapur Kolkata
Fine Personality Good Communication Airport Ground Staff
As an Airport Ground Staff, you will play a crucial role in ensuring a smooth experience for passengers traveling through the airport. Freshers are welcome to apply, and the position is full time, based in an office environment in Brahmapur.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, ensuring they have all necessary documents and bags ready for travel.- **Baggage Handling:** Safely handle and transport luggage to and from aircraft, ensuring proper loading and unloading procedures are followed.- **Ticketing Support:** Assist in the issuance of tickets and boarding passes, addressing any queries related to flight schedules and services.- **Customer Service:** Provide excellent service to passengers, addressing their needs and concerns in a friendly and professional manner.- **Safety Compliance:** Ensure all safety guidelines and procedures are strictly followed during operations to maintain a secure environment.**Required Skills and Expectations:**- **Education:** Candidates must have completed their 12th grade.- **Communication Skills:** Effective verbal and written communication is essential to interact with passengers and team members.- **Team Player:** Ability to work well within a team environment, supporting your colleagues to enhance overall operations.- **Problem-Solving Skills:** Quick thinking and the ability to resolve issues that may arise during daily operations.- **Professional Attitude:** A polite and courteous demeanor is important, as you will often be the first point of contact for passengers.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Staff Airport Cargo Cargo Supervisor Cargo Handler Cargo Warehouse Freight Forwarders Air Freight Freight Management Freight Manager Cargo Manager Cargo Cargo Officer Ground Staff
As an Air Cargo Executive in Kolkata, you will play a crucial role in managing air cargo operations. Your responsibilities will include:- **Coordinating Shipments**: You will work closely with clients to arrange the pick-up and delivery of cargo, ensuring timely and efficient transportation.- **Documentation Management**: You will prepare and manage all necessary shipping documents, such as waybills and customs forms, to comply with regulations and ensure smooth processes.- **Customer Service**: You will communicate with clients about their shipments, addressing any inquiries or concerns to provide a high level of customer satisfaction.- **Tracking Shipments**: You will monitor the status of cargo deliveries, providing updates to clients and resolving any issues that may arise during transit.- **Collaboration with Airlines**: You will liaise with airline partners and freight forwarders to secure space and negotiate rates, ensuring cost-effective solutions for the company.To succeed in this role, you should possess strong communication skills to effectively engage with customers and colleagues. Attention to detail is essential for accurate documentation and shipment tracking. A proactive approach to problem-solving will help you handle challenges efficiently. Basic computer skills are necessary to manage logistics software and communicate via email. A willingness to learn and adapt in a fast-paced environment will also be beneficial. Candidates should have completed at least the 10th grade and can apply with little to no prior experience.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Admin Executive Administrative Executive HR Admin Executive Accounts Executive Finance & Accounts Executive Ground Staff Air Ticketing Executive Airport Operation Cabin Crew Passport Checking Officer
An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Kolkata
Good Communication Fine Personality
As an Airport Ground Staff member in Kolkata, you will play a crucial role in ensuring a smooth travel experience for passengers. **Key Responsibilities:**- **Customer Assistance:** Help passengers with check-in procedures, luggage handling, and any inquiries they may have about their flights, ensuring a positive experience.- **Check-in and Boarding:** Manage the check-in process for passengers, verify travel documents, and assist in boarding by scanning boarding passes and directing passengers to their correct gates.- **Luggage Handling:** Ensure proper handling of passengers' luggage, addressing any issues such as lost bags or damage, while adhering to safety regulations.- **Communication:** Coordinate with pilots, flight attendants, and other ground staff to relay important information about flight status and any delays, ensuring effective communication throughout operations.- **Safety Compliance:** Follow all safety protocols and regulations while performing duties at the airport to maintain a secure environment for passengers and staff.**Required Skills and Expectations:**Candidates should have a minimum qualification of 12th pass and possess strong communication skills to interact effectively with passengers and colleagues. Attention to detail is essential for tasks like checking IDs and handling luggage safely. A friendly and approachable demeanor is crucial as you will be dealing with diverse travelers. Basic computer skills are necessary for check-in processes, and being able to work flexible hours, including weekends and holidays, is expected. Teamwork, reliability, and a positive attitude towards problem-solving will greatly enhance your ability to succeed in this role.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Ticket Booking Customer Relationship
As an Airport Ticketing Staff member based in Kolkata, you will play a crucial role in ensuring smooth ticketing operations for travelers. Your responsibilities and required skills are outlined below.**Key Responsibilities**:- **Customer Assistance**: Help passengers with inquiries about flight schedules, ticket prices, and travel documentation. Provide timely and accurate information to enhance customer satisfaction.- **Ticket Issuance**: Process ticket bookings and issue electronic and paper tickets. Ensure all information is correctly entered to prevent errors and delays.- **Payment Processing**: Handle various payment methods, including cash and cards, and ensure all transactions are secure and accurately recorded.- **Problem Resolution**: Address any issues or complaints raised by customers regarding ticketing or flight changes, using effective communication skills to resolve them promptly.- **Record Maintenance**: Keep accurate records of ticket sales and customer interactions. This ensures compliance with company policies and aids in future sales strategies.**Required Skills and Expectations**:- **Communication Skills**: You should have strong verbal and written communication skills to interact pleasant with customers and resolve their concerns effectively.- **Attention to Detail**: Precision is key in ticketing. You must pay attention to details to avoid mistakes that could affect travel plans.- **Team Player**: Being able to work collaboratively with colleagues in a fast-paced environment is essential.- **Basic Computer Skills**: Familiarity with computer systems and software used in ticketing operations is important, as you will work extensively with technology.- **Flexibility**: You should be willing to work various shifts, including weekends and holidays, to meet the needs of travelers.
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  • Fresher
  • 3.5 Lac/Yr
  • Kolkata
Customer Service Hospitality Basic Computer Skills
We seek enthusiastic Airport Staff to support daily airport operations in Kolkata, India. This full-time position is open to freshers who have completed their 12th grade.Key Responsibilities:- Customer Assistance: Greet passengers, help with inquiries, and provide direction to ensure a positive travel experience.- Ticketing Support: Assist with the check-in process, manage ticketing systems, and help passengers with rescheduling or cancellations.- Luggage Handling: Ensure the safe handling and loading of luggage, addressing any issues related to lost or damaged items.- Safety Compliance: Follow safety regulations and airport procedures, helping to maintain a secure environment for all passengers and staff.- Team Collaboration: Work closely with fellow staff members and different airport departments to maintain smooth operations.Required Skills and Expectations:Candidates should have excellent communication skills to interact effectively with passengers from diverse backgrounds. A friendly and approachable attitude is essential to create a welcoming atmosphere at the airport. Basic knowledge of ticketing and check-in procedures will be beneficial, though training will be provided. Candidates should be able to work in a fast-paced environment, demonstrate problem-solving abilities, and maintain a professional demeanor at all times. Punctuality and reliability are crucial for this role to ensure continuous airport operations and customer satisfaction.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Administrative Executive Admin Executive Administration Executive Admin Administration Admin HR Human Resource Internship Human Resource Intern Human Resource Executive Ground Staff Cabin Crew Airport Executive Airport Operation
Job Summary:The Admin & HR Executive will be responsible for managing end-to-end human resource functions along with administrative operations to ensure smooth functioning of aviation operations. The role requires coordination with multiple departments, compliance with aviation regulations, and handling employee lifecycle processes efficiently. Key Responsibilities: Human Resource Functions:Handle end-to-end recruitment (sourcing, screening, interviews, onboarding)Manage employee documentation & verification (KYC, background checks, airport passes)Maintain HR records & employee databaseAssist in payroll processing & attendance managementHandle employee grievances & disciplinary actionsConduct induction and training coordinationEnsure compliance with labor laws and aviation regulatory requirementsManage exit formalities and full & final settlements Administrative Functions:Oversee office administration and facility managementCoordinate with airport authorities for ID cards, entry passes, and security clearancesManage vendor coordination (uniforms, transport, housekeeping, etc.)Maintain inventory & office suppliesHandle travel arrangements & staff logisticsEnsure smooth day-to-day operational support Compliance & Reporting:Ensure compliance with DGCA guidelines and airport authority regulationsMaintain MIS reports, HR dashboards, and audit recordsAssist during internal and external auditsTrack employee performance and attendance reports Required Skills:Strong knowledge of HR practices and labor lawsGood understanding of aviation operations and airport protocolsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in MS Office (Excel, Word, HR software)Ability to handle confidential information Qualifications:Bachelors Degree in HR / Business Administration / ManagementMBA/PGDM in HR (Preferred) Experience:1-4 years of experience in HR & AdministrationExperience in aviation, airport, or hospitality industry preferred Salary Range:3.0 LPA - 12.0 LPA (Depending on experience & location) Additional Requirements:Willingness to work in shift-based environmentAbility to work under pressure in a fast-paced airport environmentImmediate joiners preferred
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Airline Operations Aircraft Maintenance Airport Operation Aviation Aviation Security Cabin Crew Activities Cargo Handling Passenger Handling Hospitality
We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.
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  • 0 - 6 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Airport Ground Staff Ground Operation Ground Manager Airline Operations Airlines Executive Ground Staff Supervisor
- Assist with check-in operations: Help passengers check-in for their flights, issue boarding passes, and handle baggage check-in to ensure a smooth boarding process for all passengers.- Manage boarding process: Coordinate with airline crew to ensure passengers board the aircraft in an orderly and timely manner, while also assisting with any special needs or requests.- Provide customer service: Address passenger inquiries, resolve issues, and assist with any special requirements to ensure a pleasant experience for all travelers.- Monitor security procedures: Help ensure the safety and security of passengers by following all airport security protocols, including checking baggage and screening passengers as needed.- Maintain cleanliness: Keep the airport terminal and surrounding areas clean and organized to provide a pleasant environment for passengers and staff.Required skills and expectations:- Strong communication skills to effectively assist passengers and communicate with airline staff.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Attention to detail to accurately check-in passengers, handle baggage, and ensure correct boarding procedures.- Customer service-oriented mindset to address passenger needs and provide assistance as required.- Ability to follow strict security protocols and ensure the safety of passengers and staff at all times.
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Ground Operations Staff (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airport Operation Ground Staff Activities Airline Operations Ground Management Airport Ramp Airport Ground Handling
Ground Operation Staff are vital airport personnel who ensure the safety, security, and convenience of passengers, alongside managing daily flight operations. Key responsibilities include passenger check-in, boarding assistance, luggage handling, security screening, and coordinating ramp services, all crucial for achieving on-time performance and seamless customer service. Key Job Responsibilities of Ground Staff:Passenger Service & Check-in:Greeting passengers, verifying travel documents (passports, tickets), and issuing boarding passes.Assisting special assistance passengers (elderly, unaccompanied minors, passengers with disabilities).Managing check-in counters and assisting with seat allocation.Managing boarding gates, making announcements, and ensuring timely boarding.Baggage & Cargo Management:Tagging, screening, and, for ramp staff, loading/unloading luggage from the aircraft.Handling lost, damaged, or misplaced baggage complaints.Ramp & Technical Operations:Guiding aircraft to parking bays (marshalling).Coordinating ramp services, including refueling, cabin cleaning, catering, and luggage loading.Performing aircraft pushback and towing, and ensuring safety compliance on the airside.Security & Regulatory Compliance:Ensuring compliance with safety regulations and security protocols for passengers and luggage.Working with security personnel to prevent unauthorized access.Operational Coordination:Providing flight information, handling delays, and coordinating with flight crew and dispatch control.Updating flight databases and managing terminal passenger flow. Required Skills and Qualifications:Communication: Excellent verbal and written skills.Customer Service: Friendly, patient, and problem-solving attitude.Physical Stamina: Ability to stand for long periods and work in shift rosters.Time Management: Ability to work under tight deadlines.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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Freshers For Air Cargo Executive - Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 5.0 Lac/Yr
  • Dumdum Kolkata
Airport Cargo Air Cargo Aviation
An Air Cargo Executive manages the end-to-end logistics of transporting goods by air, acting as the primary liaison between shippers, airlines, and customs. Key duties include documenting shipments (Air Waybills), booking space, ensuring compliance with safety regulations (DG cargo), and supervising loading/unloading to meet schedules. Key Responsibilities:Documentation & Compliance: Preparing and verifying air waybills, invoices, and ensuring compliance with international air regulations and customs requirements.Operations Management: Coordinating the physical handling, weighing, labeling, and storage of cargo to ensure proper loading.Customer Service & Tracking: Communicating with clients regarding shipment status, resolving issues, and tracking cargo.Capacity Planning: Liaising with airlines for cargo space management and booking.Safety & Security: Ensuring dangerous goods (DG) are handled correctly and adhering to safety procedures. Required Skills & Qualifications:Knowledge: Proficiency in import/export procedures and cargo management software.Skills: Strong communication, interpersonal skills, and proficiency in MS Office.Experience: 13 years in cargo operations, logistics, or aviation.Certification: Dangerous Goods (DG) certification is highly desirable. Common Job Titles: Air Cargo Executive, Cargo Operations Agent, Freight Forwarding Executive, Export Executive.
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Fresher hiring for Ground Staff Supervisor

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Customer Service Airport Operation Airport Ground Handling
As a Ground Staff Supervisor, you will be responsible for overseeing the activities of ground staff at Dumdum Kolkata airport. Your key responsibilities will include managing staff schedules, monitoring performance, ensuring compliance with safety regulations, and resolving customer service issues. You will also be required to train new employees, communicate effectively with team members, and maintain a positive work environment. The ideal candidate should have strong leadership skills, excellent communication abilities, and the ability to work efficiently in a fast-paced environment. A high school diploma or equivalent is required for this position.
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Fresher hiring for Air Ticketing Executive

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 6.5 Lac/Yr
  • Dumdum Kolkata
Air Ticketing Ticket Booking Customer Relationship
The Airport Ticketing Staff will be responsible for assisting customers with ticketing and check-in services at the airport in Dumdum, Kolkata. Key responsibilities include greeting passengers, checking and issuing tickets, processing payments, and providing information on flight schedules. The ideal candidate should have a 12th pass qualification and be a fresher with excellent communication and customer service skills. They should be detail-oriented, organized, and able to work efficiently in a fast-paced environment. Attention to detail, accuracy, and the ability to work well under pressure are essential for this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Female
  • Kolkata
Ground Management Airport Ground Handling Ground Handling Ground Operation Aviation Ground Staff Activities
We are seeking dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is ideal for freshers who are looking to start their careers in aviation and customer service.Key responsibilities include:1. **Passenger Assistance:** Provide excellent support to passengers during check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Handle the loading, unloading, and transportation of passenger baggage with care and attention to detail.3. **Safety Compliance:** Ensure that safety protocols are followed at all times during ground operations to maintain a secure environment.4. **Customer Service:** Address passenger inquiries and concerns promptly and professionally, maintaining a friendly and welcoming demeanor.5. **Team Collaboration:** Work closely with other staff members to coordinate various airport operations efficiently.Required skills and expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. A pleasant personality and a friendly attitude are essential for interacting with passengers. Attention to detail and the ability to work well under pressure are important for managing tasks efficiently. The role does require being physically active, as it involves standing and walking for long periods. Enthusiasm for teamwork and a willingness to learn quickly will be vital for success in this position. Females are encouraged to apply as part of our commitment to promoting diversity in the workplace.
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  • Fresher
  • 9.5 Lac/Yr
  • Kolkata
Fine Personality Good Communication Ground Staff
As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. Your main responsibilities will include:- **Check-in Assistance**: Help passengers during the check-in process, ensuring their luggage is tagged correctly and they receive their boarding passes.- **Baggage Handling**: Safely manage passengers' bags and cargo, ensuring they are loaded and unloaded from aircraft efficiently.- **Boarding Coordination**: Assist in boarding procedures by checking tickets and guiding passengers to their designated aircraft, ensuring timely departures.- **Customer Support**: Respond to passenger inquiries and provide information about flights, boarding gates, and airport facilities.- **Safety Procedures**: Follow security and safety protocols meticulously to maintain a safe environment for passengers and staff.To succeed in this role, we expect the following skills:- **Communication Skills**: You should be able to speak clearly and effectively to assist and inform passengers.- **Teamwork**: Collaborate well with your colleagues to ensure efficient airport operations.- **Customer Service Orientation**: A friendly and helpful attitude is essential for delivering excellent service to passengers.- **Attention to Detail**: Being careful and attentive will help avoid mistakes during check-in, boarding, and baggage handling.- **Adaptability**: Be ready to work in a fast-paced environment and handle different situations as they arise.Freshers are encouraged to apply, and being a 12th pass is sufficient for this full-time position.
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Account Executive Core Accounting Finance Skills Expense Management Analytical Problem-Solving Organizational & Administrative Communication Multi Tasking Administrative
Position OverviewAn Accounts Executive is responsible for managing day-to-day accounting operations, maintaining accurate financial records, and supporting compliance with statutory regulations. The role requires strong knowledge of accounting principles, proficiency with financial software, and excellent attention to detail to ensure smooth financial operations and timely reporting.Key ResponsibilitiesAccounting & BookkeepingMaintain general ledgers, journals, and supporting documents.Prepare and post journal entries, invoices, and expense records.Manage accounts payable (AP) and accounts receivable (AR) functions.Perform bank reconciliations and monitor cash flow.Assist with month-end and year-end closing activities.Financial Reporting & CompliancePrepare financial statements including Balance Sheet, P&L, and Cash Flow reports.Support statutory audits, internal audits, and compliance checks.Ensure adherence to accounting standards (IFRS, GAAP, or local standards).Assist in preparation and filing of taxes (GST, VAT, TDS, etc., as per jurisdiction).Maintain proper documentation for compliance and recordkeeping.Analysis & BudgetingAssist in preparation of budgets, forecasts, and variance analysis.Prepare MIS (Management Information System) reports for management review.Identify discrepancies in accounts and recommend corrective actions.Support cost control and expense management initiatives.Operational SupportCoordinate with vendors, clients, and internal teams regarding payments and settlements.Process payroll, employee reimbursements, and advances as required.Ensure proper documentation, filing systems, and digital recordkeeping.Support finance managers and senior accountants in ad-hoc tasks and projects.Required Skills & CompetenciesStrong knowledge of accounting principles and standardsProficiency in accounting software (Tally ERP, QuickBooks, SAP, Oracle, Zoho, etc.)Advanced MS Excel skills (pivot tables, formulas, VLOOKUP, HLOOKUP)Accuracy, attention to detail, and strong analytical skillsAbility to handle multiple tasks and meet deadlinesStrong communication and interpersonal skillsEthical conduct and confidentiality in financial data handlingQualificationsBachelors degree in Accounting, Finance, Commerce, or related field06 years of accounting or finance experience (depending on role level)Certification in accounting software (Tally, SAP, QuickBooks) preferredKnowledge of taxation laws and compliance standardsFresh graduates with internship experience may be considered for junior roles
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Admin Executive Administration Administrator Executive HR Admin Executive Ground Staff Ground Operation Ground Management Airport Staff Human Resource Management Human Resource Intern
The position of Admin Executive requires a professional with excellent organizational and administrative skills. The responsibilities of an Admin Executive include managing office operations, coordinating administrative activities, and providing support to staff and management. Key responsibilities include:- Managing office supplies and equipment- Handling day-to-day administrative tasks- Maintaining employee records and files- Coordinating meetings and appointments- Assisting with recruitment and onboarding processes- Handling travel arrangements and expense reports
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Air Ticketing Multi Tasking Staff Front Desk Executive Passport Checking Staff Guest Relation Executive Customer Support Ticket Support Executive Ticket Checking Staff Ground Staff Airport Staff
We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree
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Airport Ticketing Executive - Kolkata Freshers

JOOM VISTA HOSPITALITY SERVICES PVT LTD

  • Fresher
  • 2.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Ground Staff Activities Passenger Handling
As an Airport Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations and assisting passengers. This is a full-time position suitable for freshers, offering an excellent opportunity to start a career in the aviation industry.**Key Responsibilities:**- **Customer Assistance**: Provide help to passengers with queries related to flight information, check-in procedures, and general airport navigation, ensuring a pleasant travel experience.- **Check-in Operations**: Assist passengers during the check-in process by verifying documents, issuing boarding passes, and handling baggage, which helps maintain efficiency at the airport.- **Airport Security Support**: Collaborate with security personnel to ensure that all safety protocols are followed, including checking passenger ID and boarding passes before entry into secured areas.- **Handling Passenger Queries**: Respond to various passenger inquiries promptly and courteously, guiding them to relevant services or areas within the airport.- **Coordination with Staff**: Work closely with other airport staff, including airline representatives and ground handlers, to ensure seamless operations and effective communication across departments.**Required Skills and Expectations:**- Strong communication skills in English and local languages to interact effectively with passengers from diverse backgrounds.- Customer service orientation with a friendly and approachable demeanor.- Ability to remain calm under pressure and handle challenging situations professionally.- Basic knowledge of airport procedures and a keen willingness to learn about the aviation industry.- Team player attitude, with a focus on collaboration and support for fellow staff members.
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Hiring Fresher - Airport Ramp Executive - Kolkata

JOOM VISTA HOSPITALITY SERVICES PVT LTD

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Aircraft Handling Airport Ramp
HIRING RAMP EXECUTIVE - INDIAN AIRLINESPOST - RAMP EXECUTIVEQUALOFICATION- 10TH PASSSALARY- 15K -20K + PF +ESIINTERVIEW PROCESS - FACE TO FACELOCATION - KOLKATA EIGHT FOUR EIGHT TWO ZERO SIX NINE SIX ZERO THREE-NOTES-CANDIDATES SHOULD HAVE VALID PASSPORTCANDIDATES SHOULD HAVE NO VISSIBLE TATOOS
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Good Communication Skills Personality Development
We are looking for enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is essential in ensuring smooth operations at the airport.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers throughout their journey at the airport, helping them with check-in procedures, baggage handling, and directing them to the right boarding gates.- **Check-in Services:** Process passenger check-ins efficiently, ensuring all necessary documentation is verified and boarding passes are issued accurately.- **Baggage Handling:** Ensure the safe loading and unloading of luggage, making sure that bags are checked for security and placed on the correct flights.- **Communication Coordination:** Act as a point of contact between passengers and the airline, providing timely information regarding flight schedules, delays, or any unforeseen changes.- **Customer Service Focus:** Address passenger inquiries or concerns with professionalism and empathy, working to resolve issues promptly to enhance their travel experience.**Required Skills and Expectations:**- Strong communication skills to interact effectively with passengers and team members.- Ability to work in a fast-paced environment and remain calm under pressure.- Team-oriented mindset, with a commitment to providing excellent customer service.- Basic knowledge of airport operations is a plus, but not required.- Candidates should hold a Bachelors degree (B.A, B.Com, or B.Sc) and ideally have some familiarity with office work.- A positive attitude and a willingness to learn are essential for success in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Aviation Hospitality Cabin Crew Activities Airline Operations Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Passenger Handling Airport Operation Air Traffic Control Aircraft Maintenance Cargo Handling Interpersonal Skills Airport Cargo
As an Airport Guest Relationship Executive, you will play a crucial role in enhancing the experience of travelers at the airport. Your primary focus is to ensure that guests feel welcomed and supported throughout their journey. **Key Responsibilities:**- **Greeting Guests:** You will be the first point of contact for travelers, welcoming them warmly and assisting them with any inquiries to create a positive first impression.- **Providing Information:** You will guide guests by offering accurate information about flight details, terminal services, and airport facilities to help them navigate the airport smoothly.- **Handling Complaints:** When guests have concerns or issues, you will listen actively and resolve their complaints efficiently to ensure customer satisfaction.- **Coordinating with Airlines:** You will liaise with various airlines to ensure timely assistance for guests, especially in case of flight delays or cancellations.- **Maintaining Communication:** You will keep guests informed about changes in their flight status and other important updates to ensure they are well-prepared.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and effectively, both verbally and in writing, to interact with guests and team members.- **Customer Service Orientation:** A friendly and helpful attitude is essential as you will be assisting guests with their needs.- **Problem-Solving Abilities:** You should be able to think on your feet and find solutions to issues that arise during your interactions with guests.- **Attention to Detail:** Being meticulous will help you provide accurate information and enhance the guest experience.- **Team Player:** You will work closely with other team members and departments, so being collaborative is important. Candidates with a passion for customer interaction and a willingness to learn can thrive in this dynamic role.
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Customer Relationship Airport Ticketing Airport Operation Airline Operations Airline Customer Service Passenger Handling
Airport Operations Executive - KolkataLocation: Kolkata, West BengalJob Type: Full-TimeDepartment: Airport Customer ServiceJob DescriptionWe are seeking enthusiastic, customer-focused, and professional individuals to join our team as Airport Customer Service Associates. The role involves assisting passengers throughout their airport journey, ensuring a smooth travel experience, and maintaining high standards of customer service.Key ResponsibilitiesWelcome and assist passengers at the airport terminal.Provide information regarding flights, boarding gates, and airport facilities.Support check-in and boarding procedures.Verify passenger travel documents when required.Handle customer inquiries and resolve concerns professionally.Assist passengers with baggage-related queries.Provide special assistance to elderly passengers, families, and travelers with special needs.Coordinate with airline and airport teams to ensure efficient passenger service.Maintain compliance with airport safety, security, and customer service standards.Eligibility CriteriaMinimum Qualification: Higher Secondary (10+2) Pass.Graduates are encouraged to apply.Good communication skills in English and Hindi.Basic computer knowledge.Strong interpersonal and customer service skills.Ability to work in rotational shifts.Gender Male & Female Candidates Can ApplySalary Package Annual Salary: 2.75 Lakh - 3.75 Lakh Per Annum(Based on qualifications, skills, interview performance, and experience)Required SkillsExcellent communication skillsCustomer service orientationPositive attitude and professional appearanceTeamwork and coordinationProblem-solving abilityTime management skillsCareer GrowthCustomer Service Associate Senior Customer Service Associate Passenger Service Executive Airport Operations Executive Airport Duty ManagerJoin the aviation industry and help create a seamless and memorable travel experience for passengers while building a rewarding career in airport operations and customer service.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Kolkata
Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Aviation
We are seeking a Ground Staff Supervisor to oversee airport ground operations in Kolkata. This entry-level position is ideal for someone looking to start their career in the aviation industry, with a focus on ensuring efficient and smooth ground handling processes.Key Responsibilities:- **Supervise Ground Staff**: Oversee daily activities of ground staff members, ensuring they follow company procedures and safety regulations during passenger and baggage handling.- **Coordinate Operations**: Work closely with flight operations, customer service, and logistics teams to ensure timely and efficient turnaround of aircraft.- **Training & Development**: Assist in training new staff members, providing guidance on operational standards, customer service, and safety protocols.- **Monitor Performance**: Keep track of staff performance and productivity, offering feedback and support to help improve service quality and efficiency.- **Handle Customer Issues**: Address any customer complaints or issues related to ground operations, ensuring that passengers have a comfortable and satisfactory experience.Required Skills and Qualifications:Candidates must have completed their 12th grade and should have good communication skills in English and Hindi. The ideal candidate should demonstrate strong leadership abilities, the capability to work in a fast-paced environment, and a commitment to customer service excellence. A keen attention to detail and the ability to solve problems quickly will be important for ensuring smooth operations. Prior experience is not necessary, but a positive attitude and eagerness to learn are essential.
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12th Pass Freshers For Ticketing Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Interpersonal Skills Ground Handling Ground Staff Activities Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Aviation Ground Management
As a Ticketing Staff member, you will play a key role in providing excellent customer service and managing ticket sales. You will work in a fast-paced environment, assisting customers with their travel needs.**Key Responsibilities:**- **Assist Customers:** Help customers understand their ticketing options and answer any questions they may have regarding travel.- **Process Ticket Sales:** Handle ticket sales efficiently using the system, ensuring accurate information is entered for each transaction.- **Manage Reservations:** Update and manage booking systems to reflect any changes and ensure all reservations are correct.- **Provide Information:** Share relevant information about travel schedules, fares, and policies to help customers make informed decisions.- **Handle Cash Transactions:** Process cash, credit, and debit card payments accurately, ensuring the correct change and receipts are given.- **Handle Customer Complaints:** Address any issues or concerns raised by customers, working to resolve them swiftly and professionally.**Required Skills and Expectations:**You should have completed your 12th grade and possess good communication skills to interact effectively with diverse customers. Attention to detail is essential to ensure the accuracy of ticket sales and bookings. You should be comfortable working in a team and capable of managing multiple tasks efficiently. Basic computer skills are necessary to operate ticketing systems and manage information. A willingness to learn and adapt to new challenges is also important, especially for those with little experience.
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Airport Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Kolkata
Ground Staff Airport Supervisor
As an Airline Ground Staff member, you will play a vital role in ensuring smooth airport operations and providing excellent customer service to passengers. Your responsibilities will include:- **Check-In Assistance**: Help passengers with the check-in process, ensuring they have the correct documentation and luggage requirements.- **Baggage Handling**: Safely assist with the loading and unloading of luggage from the aircraft, making sure all bags are handled with care.- **Customer Service**: Address passenger inquiries and resolve any issues related to flight schedules, boarding, or luggage.- **Boarding Procedures**: Manage the boarding process by checking tickets and boarding passes, ensuring that all passengers board the plane in an orderly manner.- **Safety and Security Compliance**: Follow airport and airline safety protocols to maintain a secure environment for passengers and staff.For this role, the following skills and expectations are essential:- **Communication Skills**: You should have clear and effective verbal communication skills to assist passengers and collaborate with team members.- **Customer-Oriented Attitude**: A friendly, helpful demeanor is important for providing top-notch service and handling passenger concerns.- **Team Player**: Ability to work well with others in a fast-paced environment as teamwork is crucial for successful operations.- **Attention to Detail**: You need to be detail-oriented to ensure accuracy in processes like check-in and baggage handling.Candidates with zero to one year of experience and who have completed their 12th grade are encouraged to apply for this full-time position located in Kolkata.
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Freshers & Experience || Full Time || Airport Executive

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking
We are looking for dedicated Airport Staff to join our team in Kolkata. As a member of our airport team, you will play a vital role in ensuring a smooth and efficient airport experience for all passengers.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and inquiries to ensure a pleasant travel experience.- **Baggage Handling:** Safely manage passenger luggage, ensuring that bags are loaded and unloaded correctly and delivered to the right destination.- **Safety Procedures:** Follow safety protocols and regulations to maintain a secure environment for passengers and staff at all times.- **Monitoring Flights:** Keep track of flight schedules and provide timely updates to passengers about any changes or delays.- **Assisting Security Checks:** Help guide passengers through security processes, making sure they understand requirements for safe travel.**Required Skills and Expectations:**- Candidates should have completed their 12th grade education.- Previous experience in a customer service role is a plus but not mandatory; freshers are welcomed to apply.- Strong communication skills are essential to effectively interact with passengers and team members.- Candidates should be capable of working in a fast-paced environment and managing multiple tasks efficiently.- A friendly and approachable demeanor is important for providing excellent customer service.- Flexibility to work in shifts, including weekends and holidays, is expected.If you are enthusiastic about travel and enjoy working with people, we invite you to apply for this exciting opportunity.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
As an Airport Staff member, you will play an essential role in ensuring a smooth experience for passengers and maintaining airport operations.- **Customer Service**: Assist travelers by providing information and answering questions about flights, terminals, and services, ensuring every passenger feels welcomed and informed.- **Check-in Assistance**: Help passengers with the check-in process, including baggage handling and issuing boarding passes, to facilitate a simple and efficient boarding experience.- **Security Compliance**: Support security personnel by overseeing safety protocols, checking passenger IDs, and ensuring all luggage complies with safety regulations, contributing to a secure travel environment.- **Ground Handling Support**: Collaborate with ground staff during the arrival and departure of flights, assisting in loading and unloading baggage, ensuring timely service.- **Communication**: Relay important flight information and announcements to passengers promptly, helping keep travelers up-to-date about their flight status.Candidates for this role should have at least a 10th-grade education and need not have previous experience, though an eagerness to learn is essential. Basic computer skills and the ability to work well in a team are important. A friendly demeanor and strong communication skills will help you interact positively with diverse travelers. Flexibility in working hours is necessary, as airport operations run throughout the day.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Central Kolkata
Air Ticketing Air Freight Air Cargo Air Hostess Air Traffic Control Air Pollution Control Air Charter Operation
We are looking for dedicated and enthusiastic Airport Staff to join our team in Central Kolkata. This is a full-time position ideal for individuals looking to start or advance their careers in the aviation industry.**Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and luggage inquiries, ensuring a friendly and efficient experience throughout their journey.- **Security Checks:** Conduct security screenings for passengers and their belongings to maintain a safe environment in the airport.- **Lost & Found Management:** Handle lost items and assist customers in retrieving their belongings while following proper procedures.- **Flight Information:** Provide updated flight schedules and gate information to passengers, helping them navigate the airport smoothly.- **Collaboration:** Work closely with airline staff and airport teams to ensure operations run smoothly and all passenger needs are met.**Required Skills and Expectations:**- A minimum educational qualification of 10th grade is required. Familiarity with basic aviation operations is an advantage.- Good communication skills are essential. You should be able to interact politely and clearly with diverse groups of passengers.- Attention to detail is important for handling security checks and managing lost property.- A positive attitude and a team-oriented mindset are crucial for creating a welcoming atmosphere for travelers.- The ability to work flexible hours, including weekends and holidays, is necessary for this role. Prior experience in customer service can be helpful but is not mandatory.
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  • 0 - 1 yrs
  • 5.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Basic Computer Skills
As an Airport Executive in Kolkata, you will play a vital role in ensuring smooth airport operations. Your main responsibilities will include:- **Customer Service**: You will assist passengers with check-in procedures, boarding, and inquiries, providing them with a pleasant travel experience.- **Flight Information Management**: You will keep passengers informed about flight schedules, delays, and gate changes, ensuring they have the latest information.- **Baggage Handling**: You will oversee the baggage check-in process, ensuring that baggage is tagged correctly and loaded onto the correct flights.- **Safety Protocols**: You will adhere to all safety and security regulations, ensuring that all procedures are followed to maintain a safe environment for passengers and staff.- **Team Collaboration**: You will work closely with other airport staff to coordinate activities and resolve any issues that arise during operations.To succeed in this role, you should have:- **Educational Background**: A minimum of 10th-grade education is required.- **Communication Skills**: Strong verbal skills are essential for interacting with passengers and colleagues clearly and effectively.- **Problem-Solving Abilities**: You should be able to think quickly and address challenges effectively during busy airport scenarios.- **Attention to Detail**: Being detail-oriented is crucial for accurately managing passenger information and ensuring compliance with safety protocols.- **Willingness to Work in Shifts**: Flexibility to work various shifts, including evenings, weekends, and holidays, is necessary for this role.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Kolkata
Ground Staff Airport Staff Air Ticketing Executive Cabin Crew Passport Checking Officer Guest Relationship Executive Front Desk Executive Administration Admin Executive Air Cargo Air Freight Air Traffic Control Flight Steward
We are looking for enthusiastic individuals to join our team as Ground Staff in Kolkata. This role is vital in ensuring smooth airport operations and providing excellent service to passengers. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in, boarding, and other inquiries, ensuring a pleasant travel experience.- **Baggage Handling:** Manage and oversee the loading, unloading, and transportation of passenger luggage, maintaining efficiency and care.- **Check-In Procedures:** Verify passenger documents, issue boarding passes, and ensure all check-in requirements are met promptly.- **Support Team Operations:** Collaborate with other ground staff and departments to maintain effective communications and operations.- **Safety Compliance:** Follow all safety regulations and procedures, ensuring a safe environment for passengers and staff.- **Problem Resolution:** Address any passenger issues or complaints promptly and professionally, providing solutions where possible.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade and possess strong communication skills. A friendly and approachable demeanor is essential for interacting with passengers. Basic computer skills are required to handle check-in and ticketing systems effectively. Candidates should demonstrate good teamwork abilities and be willing to work in a fast-paced environment. A strong focus on customer satisfaction and problem-solving skills will contribute to success in this role. Flexibility in working hours is expected, as shifts may vary. Previous experience is welcome but not mandatory; freshers are encouraged to apply.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Cargo Air Cargo Executive Cargo Handling Cargo Cargo Executive Freight Forwarding Air Freight Freight Manager Airport Manager Airport Management Airport Operation Airport Executive Airport Cargo Airport Supervisor Ground Staff
Job Summary:An Air Cargo Executive is responsible for handling, coordinating, and managing air freight operations at airports or cargo terminals. The role involves booking shipments, preparing documentation, ensuring compliance with aviation regulations, coordinating with airlines and customs authorities, and ensuring safe and timely delivery of cargo.Key Responsibilities1. Cargo Booking & DocumentationProcess cargo bookings for domestic and international shipments.Prepare Air Way Bills (AWB), invoices, shipping bills, and other cargo documents.Verify cargo details including weight, dimensions, and classification.Ensure accurate data entry in cargo management systems.2. Cargo Handling & OperationsSupervise loading and unloading of cargo.Ensure proper labeling, packaging, and handling of goods.Coordinate with warehouse staff and ground handling teams.Monitor shipment movement and update customers on status.3. Customs & Regulatory ComplianceCoordinate with customs officials for clearance procedures.Ensure compliance with DGCA, IATA, and airline cargo regulations.Handle documentation for import/export shipments.Follow safety guidelines for dangerous goods and special cargo.4. Customer ServiceCommunicate with clients regarding booking, shipment status, and delays.Resolve cargo-related queries and complaints.Provide freight rate information and shipping options.5. Coordination & ReportingCoordinate with airlines, freight forwarders, and transport agencies.Maintain cargo records and prepare daily/weekly reports.Track performance metrics such as shipment timelines and damages.Required SkillsKnowledge of air cargo procedures and documentation.Basic understanding of import/export regulations.Computer proficiency (MS Office, cargo software).Good communication and customer service skills.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Educational QualificationGraduation in any discipline (preferred: Logistics, Aviation, or Commerce).Diploma/Certificate in Air Cargo Management or Aviation (advantage).Knowledge of cargo software systems is a plus.Experience RequirementsFreshers can apply for entry-level roles.13 years experience in cargo, logistics, or freight forwarding preferred.Experience in airport cargo operations is an advantage.Work EnvironmentAirport cargo terminals and warehouses.Rotational shifts including nights and weekends.Fast-paced operational environment.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Aircraft Maintenance Engineer Aircraft Maintenance Technician Aircraft Handling Aircraft Mechanic Ground Staff Airport Operation Airport Manager Airport Staff Aircraft Engineer
An Aircraft Maintenance Technician (AMT) is responsible for inspecting, repairing, and maintaining aircraft to ensure they are safe, airworthy, and compliant with aviation regulations. This is a safety-critical job where precision, documentation, and teamwork matter every day.Key ResponsibilitiesPerform routine inspections (pre-flight, transit, daily, weekly).Troubleshoot mechanical, hydraulic, electrical, and avionics faults.Repair or replace defective components (engines, landing gear, control systems).Use diagnostic tools, manuals, and maintenance software.Complete and certify maintenance records and logbooks.Ensure compliance with airworthiness directives and safety standards.Coordinate with pilots, engineers, and ground staff.Maintain cleanliness and tool control in work areas.Types of Maintenance WorkLine maintenance quick checks and fixes between flights.Base/heavy maintenance detailed inspections, structural work, major overhauls.Component/shop maintenance repairing parts removed from aircraft.Skills & CompetenciesStrong mechanical and electrical knowledge.Ability to read technical manuals and schematics.Troubleshooting and analytical thinking.Attention to detail and safety awareness.Physical stamina; ability to work in shifts, nights, outdoors.Team coordination and communication.Educational QualificationAME/AMT diploma or degree in aircraft maintenance/aviation engineering.Licensing from aviation authorities (where required).Type rating on specific aircraft is a big advantage.Tools & Equipment UsedHand and power tools.Aircraft jacks and hydraulic rigs.Testing and calibration equipment.Digital maintenance tracking systems.Work EnvironmentAirport ramps.Maintenance hangars.Repair workshops.May involve noise, heights, and varied weather conditions.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Kolkata
Cargo Handling Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive
As a Ground Operations Staff in Kolkata, you will be responsible for assisting in the smooth running of ground operations at the office. Your key responsibilities will include ensuring the safe and efficient handling of luggage, providing assistance to passengers, and coordinating with other staff members to ensure a seamless customer experience.Required skills for this role include good communication skills, the ability to work well under pressure, excellent organizational skills, and a strong attention to detail. A high school diploma or equivalent is required for this position. Previous experience in a similar role is preferred but not mandatory. Additionally, you should be physically fit and able to lift heavy objects as needed. The ideal candidate for this position will be reliable, team-oriented, and customer-focused. If you are looking for a dynamic role in the aviation industry and have the qualifications and skills described above, we encourage you to apply for this position.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Relationship Air Ticketing Ticket Booking Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent
As an Airport Ticketing Staff in Kolkata, India, you will be responsible for assisting passengers with ticketing services at the airport. This includes issuing boarding passes, checking luggage, and providing information on flight schedules and destinations. You will need to have good communication skills to interact with passengers and work efficiently in a fast-paced environment. Attention to detail is crucial to ensure accurate ticketing transactions. A 12th pass education qualification is required for this role. Experience is preferred but not mandatory, making this a suitable position for both freshers and experienced individuals with up to 5 years of experience. The role is full-time and requires you to work from the office at the airport. Flexibility, a friendly attitude, and the ability to work well under pressure are essential skills for this position. The ideal candidate should be organized, customer-focused, and able to multitask effectively to provide excellent service to airport passengers.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Kolkata
Airport Ticketing Airport Operation Ground Operation Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor Airport Executive Airport Staff Airport Ramp Airport Cargo Airport Manager Airport Supervisor Airport Cargo Loader Airport Ticketing Executive Airport Ticketing Staff Airport Operations Executive Airport Ticketing Agent Air Cargo Executive Air Ticketing Associate
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ramp
We are looking for motivated individuals to join our ground operations team in Kolkata. As a Ground Operations Staff member, you will play a vital role in ensuring smooth airport functioning.Key Responsibilities:1. **Baggage Handling**: You will assist in loading and unloading luggage, ensuring that all bags are handled safely and delivered to the correct flights.2. **Customer Assistance**: You will help passengers with their queries and guide them throughout the airport process, enhancing their travel experience.3. **Safety Checks**: Conduct safety inspections of the aircraft area to ensure compliance with regulations, promoting a secure environment for travelers.4. **Team Coordination**: Work alongside other staff members to coordinate operations efficiently, ensuring that every aspect of ground services runs smoothly.5. **Reporting Issues**: Identify and report any operational issues or delays to supervisors, helping to maintain timely schedules.Required Skills and Expectations:Candidates must be freshers with at least a 10th-grade education. Good communication skills in English and local languages are essential. You should be able to work in a team and handle physical tasks effectively. A strong commitment to safety and a positive attitude towards customer service are crucial for success in this role. Flexibility to work various shifts, including weekends and holidays, is also expected.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airport Operation Customer Service Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager
We are seeking a Ground Staff Supervisor in Kolkata, India, to oversee daily operations and ensure smooth functioning at our facility. This entry-level role requires a commitment to teamwork and effective communication.Key Responsibilities:1. **Team Coordination**: Supervise and coordinate ground staff activities to maintain efficiency. Ensure all team members understand their tasks and work together smoothly.2. **Training and Support**: Provide new staff with training on procedures and safety protocols. Offer guidance to improve their performance and ensure adherence to company standards.3. **Monitoring Operations**: Observe daily operations to identify areas for improvement. Ensure that the work environment remains organized, clean, and compliant with safety regulations.4. **Customer Service**: Address customer inquiries and resolve any issues. Maintain a welcoming atmosphere to ensure a positive experience for all visitors.5. **Reporting**: Keep accurate records of daily activities, staff performance, and any incidents that occur. Report these findings to management regularly.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to effectively interact with staff and customers. A high level of organization is needed to manage tasks and ensure operational efficiency. Familiarity with basic safety protocols is essential. A positive attitude and a strong work ethic are expected to foster a cooperative team environment. Prior experience is not required, making this an excellent opportunity for freshers looking to start their careers in a supportive role.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aviation Airport Cargo Air Cargo
We are seeking a dedicated Air Cargo Executive to join our team in Kolkata. This full-time position is ideal for freshers who have completed their 10th grade and are eager to start a career in the air cargo industry.**Key Responsibilities:**- **Cargo Handling:** Assist in the loading and unloading of cargo from aircraft, ensuring that all items are handled safely and efficiently.- **Documentation:** Prepare and verify air waybills and other essential documents required for cargo shipments to ensure compliance with regulations.- **Customer Service:** Communicate with clients regarding their cargo requirements, addressing queries and providing updates on shipment status.- **Inventory Management:** Maintain accurate records of incoming and outgoing cargo, ensuring proper documentation is completed for all shipments.- **Coordination with Airlines:** Liaise with airlines and ground staff to ensure timely dispatch and arrival of cargo, helping to resolve any issues that may arise.**Required Skills and Expectations:**- **Attention to Detail:** Must be meticulous in handling documents and cargo to prevent errors and ensure compliance.- **Communication Skills:** Effective verbal and written communication is essential for interacting with clients and team members.- **Team Player:** Ability to work collaboratively with colleagues in a fast-paced environment to meet deadlines.- **Basic Computer Skills:** Familiarity with Microsoft Office and basic data entry skills are preferred.- **Willingness to Learn:** A positive attitude and eagerness to learn about the air cargo industry and procedures are crucial for success in this role.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kolkata
Air Ticketing Executive Ground Staff Airport Operation Ground Hostess Ground Handling Staff Ground Operations Staff Cabin Crew Air Cargo Executive Steward
An Air Ticketing Executive is responsible for booking airline tickets, managing reservations, issuing boarding passes, handling travel queries, and assisting passengers with ticket changes or cancellations. They ensure accurate ticketing, maintain travel records, and provide excellent customer service to travelers.3. Key ResponsibilitiesTicket Booking & ReservationsBook domestic and international flight tickets for customers.Use airline reservation systems such as GDS (Amadeus, Galileo, Sabre).Provide information about flight schedules, fares, and availability.Customer AssistanceAssist customers with ticket bookings, cancellations, and rescheduling.Handle passenger inquiries through phone, email, or in person.Guide customers about airline policies, baggage rules, and travel requirements.Ticket IssuanceIssue e-tickets and boarding passes.Verify passenger information and travel documents.Process ticket refunds and exchanges when required.Fare CalculationCalculate ticket fares, taxes, and additional charges.Provide the best available fare options to customers.DocumentationMaintain records of bookings and payments.Update passenger details in reservation systems.CoordinationCoordinate with airlines, travel agents, and airport staff.Assist with group bookings and corporate travel arrangements.4. Required SkillsExcellent communication and customer service skillsKnowledge of airline reservation systems (GDS)Basic computer skills (MS Office, booking software)Problem-solving abilityAttention to detailAbility to work under pressure5. Educational QualificationMinimum 12th pass or graduateDiploma or certification in Air Ticketing / Travel & Tourism (preferred)6. ExperienceFreshers can apply0-2 years experience in travel agency or airline ticketing preferred7. Work EnvironmentAirlinesTravel agenciesAirportsTour and travel companies8. Salary (India - Approx.)Fresher: 15,000 - 25,000 per monthExperienced: 30,000 - 50,000+ per month
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  • Fresher
  • 4.3 Lac/Yr
  • Around Kolkata
Hospitality Interpersonal Skills Ground Handling Communication Computer
We are looking for dedicated Airport Ground Staff to join our team in Kolkata. This role is perfect for freshers who are enthusiastic about the aviation industry and enjoy working in a dynamic environment. Key Responsibilities:- **Passenger Assistance:** You will help passengers with check-in, boarding, and general inquiries, ensuring a smooth travel experience.- **Baggage Handling:** You will manage luggage loading and unloading, ensuring that all bags are safely transported and delivered to the correct destination.- **Safety and Security Checks:** You will conduct routine checks for safety and ensure compliance with airport security regulations.- **Communication:** You will communicate important information to passengers regarding flight updates and airport procedures, maintaining clarity and professionalism.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to interact effectively with passengers and colleagues. A friendly and helpful attitude is essential as you will be dealing with people from diverse backgrounds. Attention to detail is crucial for ensuring the safety and security of passengers and their belongings. A team-oriented mindset is essential since collaboration with other staff members will be frequent. You should be ready to work in a fast-paced environment and handle any challenges that arise with composure. Flexibility in working hours is also important, as shifts may vary.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Kolkata
Airport Ticketing Aviation Airport Staff Air Ticketing Customer Relationship
Ticketing & ReservationsBook flight tickets using reservation systems (like GDS - Global Distribution Systems)Issue, reissue, or cancel tickets as per customer requestsCheck seat availability and fare details Customer HandlingAssist customers in choosing the best flights (routes, timing, price)Answer queries related to fares, baggage, and travel policiesProvide information about airlines like IndiGo, Air India, or SpiceJet Payment & DocumentationProcess payments (cash, card, online)Generate invoices and maintain booking recordsEnsure passenger details are accurate (name, passport, etc.) Changes & RefundsHandle ticket cancellations and refundsModify bookings (date change, route change, upgrades)Apply airline rules and penalties correctly CoordinationCoordinate with airlines and travel partnersFollow airline policies and fare rulesStay updated on offers, discounts, and travel regulations Skills RequiredGood communication and customer service skillsBasic computer knowledge (especially booking software)Attention to detailProblem-solving abilityKnowledge of domestic & international travel rules EligibilityMinimum: 10+2 (graduation preferred)Courses in air ticketing or travel & tourism are a plusKnowledge of systems like Amadeus, Galileo, or Sabre is beneficial
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  • Fresher
  • 4.5 Lac/Yr
  • Kolkata
Ground Staff Cabin Crew Aviation Airport Ticketing Air Hostess Hospitality Executive Air Cargo
Passenger HandlingCheck-in passengers and issue boarding passesVerify travel documents (tickets, ID, visas)Assist with boarding and deboardingBaggage HandlingAccept, tag, and manage luggageHandle lost, delayed, or damaged baggage issuesCustomer ServiceAnswer passenger queriesProvide assistance to elderly or special-needs travelersResolve complaints politely and efficientlyFlight Operations SupportCoordinate with pilots, cabin crew, and other airport staffEnsure timely boarding and departuresMake announcements regarding flightsSecurity & SafetyFollow airport security proceduresReport suspicious activitiesEnsure compliance with aviation rules Skills RequiredGood communication and interpersonal skillsBasic computer knowledgeProblem-solving abilityCalm and patient attitude under pressureTeamwork and coordination EligibilityMinimum qualification: 10+2 (some roles may require a graduate degree)Fluency in English (and often local language)Basic grooming and professional appearanceAge limit (varies by airline, usually 18-27 years)
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kolkata
Customer Relationship Ticket Booking Air Ticketing
We are looking for Airport Ticketing Staff to join our team in Kolkata. This role involves assisting passengers with ticket reservations and providing excellent customer service. No prior experience is necessary, making it a great opportunity for recent graduates.Key Responsibilities:1. **Ticket Booking**: Assist customers in booking flight tickets, ensuring all details are accurate and complete.2. **Customer Service**: Provide information about flight schedules, baggage policies, and airport facilities, addressing any queries with professionalism and courtesy.3. **Check-In Support**: Help passengers during the check-in process, ensuring they have all necessary documentation and guiding them to their next steps.4. **Handling Payments**: Process payments for ticket sales and provide receipts, ensuring all transactions are handled accurately.5. **Coordination with Airlines**: Communicate with airlines to resolve any ticketing issues and stay informed about flight updates.Required Skills and Expectations:Candidates should have completed the 12th grade and possess strong communication skills to interact effectively with customers. Attention to detail is crucial for accurately managing ticket bookings and handling payments. A friendly and patient demeanor is essential for providing quality service, especially in busy airport environments. Basic computer skills to operate ticketing software and manage bookings efficiently are also required. Candidates should be willing to work in a fast-paced setting and adapt to various tasks throughout their shift.
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