Front Office Executive Job Vacancies in Vesu

Purpose: to Ensure Smooth Front Office Operations and Deliver a High-quality Patient Experience ByEffectively Managing Patient Flow, Communication, Coordination, and Billing Processes, TherebySupporting the Overall Efficiency and Performance of the Centre.Responsibilities:1. Attending and Managing Daily Op/ip Patient.2. Making Follow-up Calls to Patients for Review Consultations as Advised By Doctors.3. Daily Reminder Calls to Patients Scheduled for Treatments.4. Scheduling and Rescheduling Patient Appointments as Required.5. Maintaining Daily Patient Data Entries Through Online Forms and Tracking Patient Visits.6. Handling Cash and Digital Collections and Maintaining Proper Records, Including Erp Entries andAccount Closures for:* Registration Fees* Consultation Fees* Therapy Fees* Hemaprashanam Fees* Special Consultation Fees of Visiting Doctors7. Maintaining Manual Registers for Daily Patient Records Including Op Patients, Treatment Patients,Packages, and Coupons.8. Managing Patient Flow and Coordination During Special Events such as Hemaprashanam Days andMedical Camps.9. Coordinating Appointment Scheduling and Reminders for Visiting Doctors (weekly/monthly) andDirector Visits.

Telephone SkillsVerbal CommunicationListeningProfessionalismCustomer FocusOrganizationInforming OthersHandles PressureSupply Management

As a Front Office Executive, your responsibilities include managing the front desk, greeting and assisting visitors, answering and routing phone calls, and performing clerical duties such as data entry and file management. You will also be responsible for handling customer inquiries and providing excellent customer service.To excel in this role, you must have strong interpersonal skills to effectively communicate with visitors and colleagues. Proficiency in Microsoft Office applications is essential for managing documents and emails.