Customer Service Receptionist ActivitiesProblem SolvingTelephone HandlingCoordination Skills
We are seeking a dedicated Front Office Executive to manage the front desk operations in our Agra office. The ideal candidate will have a charming personality and excellent communication skills, ensuring a welcoming atmosphere for our clients and visitors.Key Responsibilities:- Greeting Visitors: You will be the first point of contact for guests, providing a friendly welcome and directing them appropriately.- Answering Phone Calls: You will handle incoming calls professionally, providing information or transferring calls to the necessary departments.- Managing Appointments: You will coordinate and schedule meetings, ensuring that all information is accurately recorded and communicated to the relevant team members.- Administrative Support: You will assist with various clerical tasks, such as filing, data entry, and maintaining office supplies to ensure smooth operations.Required Skills and Expectations:Candidates should have a minimum of 1 year and a maximum of 7 years of relevant experience. A 12th-grade education is essential. The role is intended for female applicants only, reflecting our commitment to diversity in the workplace. Strong communication skills, both verbal and written, are crucial for effective interaction with clients and colleagues. You must be organized, detail-oriented, and able to multitask in a fast-paced environment. A professional appearance and a positive attitude are also important to create a welcoming office space.
Microsoft Office Communication SkillsFront Office ExecutiveReceptionistAdministration ExecutiveTelecallerAdministration AssistantFront Desk OfficerTelephone OperatingReceptionist ActivitiesFront Office ManagementWalk in
Receptionist Job Responsibilities:Serves visitors by greeting, welcoming, and directing appropriately.Notifies company personnel of visitor arrival.Maintains security and telecommunications system.Informs visitors by answering or referring inquiries.Directs visitors by maintaining employee and department directories.Maintains security by following procedures, monitoring logbook, and issuing visitor badges.Operates telecommunication system by following manufacturers instructions for house phone and console operation.Keeps a safe and clean reception area by complying with procedures, rules, and regulations.Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.Contributes to team effort by accomplishing related results as needed.
We are looking for a professional, well-groomed, and guest-focused Front Office Executive to handle day-to-day front office operations, including welcoming and assisting guests, check-in and check-out, room allocation, reservation handling, guest queries and complaints, billing and payment coordination, maintaining guest records and front office reports, coordinating with Housekeeping, Restaurant and Accounts departments, handling calls and emails, ensuring proper shift handover, and maintaining high standards of guest service. The candidate should have good communication and interpersonal skills, basic knowledge of PMS/HMS and MS Office, a pleasant personality, good command of English and Hindi, and the ability to work efficiently under pressure in rotational shifts. Previous hotel front office experience and a hotel management qualification will be preferred.
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Hiring for 25 Front Office Executive Jobs in Mathura, for Freshers,Required Educational Qualification is : Higher Secondary,Secondary School with Good knowledge in Microsoft Office, Communication Skills, Receptionist Activities etc.