19

CRM Female Jobs in Coimbatore

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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Coimbatore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- **Responding to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- **Resolving Issues:** When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- **Processing Orders:** You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- **Maintaining Records:** Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.
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  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Peedampalli Coimbatore
Fmcg Sales Salesforce CRM Customer Support Specialist Order Management Analyst
Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu
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  • 2 - 6 yrs
  • 4.0 Lac/Yr
  • Coimbatore
CRM Sales Co-ordinator Social Media Branding MIS Reporting Inside Sales Executive
We are looking for a dedicated Sales Coordinator to join our team in Coimbatore. The ideal candidate will have 2 to 6 years of experience and will play a crucial role in ensuring the smooth functioning of our sales department.**Key Responsibilities:**- **Support Sales Team:** Assist the sales team with day-to-day administrative tasks to ensure smooth operations and help them focus on selling.- **Prepare Sales Reports:** Compile and analyze sales data to create reports that help in tracking performance, identifying trends, and making informed decisions.- **Manage Customer Queries:** Respond to customer inquiries and support their needs, ensuring a high level of customer satisfaction.- **Coordinate Meetings:** Schedule and organize meetings between the sales team and clients, helping to facilitate strong communication and relationship-building.- **Maintain Sales Documentation:** Keep accurate records of sales transactions, sales forecasts, and team performance, ensuring that all documentation is up to date.**Required Skills and Expectations:**The ideal candidate should possess strong organizational and communication skills, along with a proactive attitude towards problem-solving. Experience in sales coordination or administration is necessary. Being proficient in using Microsoft Office Suite, particularly Excel, for data analysis is essential. A good understanding of sales processes will be beneficial. The candidate should be able to work in a team as well as independently, demonstrating a commitment to achieving team and individual goals. Additionally, the role requires the ability to handle multiple tasks efficiently while maintaining attention to detail.
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  • Fresher
  • 2.0 Lac/Yr
  • Female
  • Coimbatore
Content Distribution Analytics Campaign Planning CRM Data Analysis Content Management Content Creation Copywriting Branding Content Strategy Lead Generation Market Research
We are looking Any Degree Graduate Freshers Female for SEO Content Writer in Coimbatore Skills Set:Content Creation: Draft, edit, and publish high-quality blog posts, articles, and landing pages.Keyword Optimization: Conduct keyword research and incorporate target keywords naturally to maximize organic traffic and improve SERP rankings.Research: Perform thorough research on industry-related topics to produce accurate, valuable, and authoritative content.On-Page SEO: Craft compelling titles, meta descriptions, and headers to increase click-through rates (CTR).Collaboration: Work with the marketing team to align content with overarching strategies and editorial calendars.Content Updates: Update existing website content to ensure it remains relevant and ranks well.
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  • 0 - 2 yrs
  • Sundarapuram Coimbatore
Beauty Consultant Management Skills Customer Relationship
Front desk receptionist
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  • 2 - 5 yrs
  • Coimbatore
Good Communication Skills CRM Sales Target
- Responsibilities:1. Conduct sales calls and meetings with potential clients to understand their needs and offer solutions.- The Sales Consultant will be required to actively engage with clients, listen to their requirements, and present suitable products or services to meet their needs.2. Maintain and update customer relationship management (CRM) system with client interactions, feedback, and sales updates.- Keeping track of client information and interactions is crucial for effective follow-ups and building long-term relationships with customers.3. Meet or exceed sales targets set by the company.- The Sales Consultant will be responsible for achieving and surpassing the sales goals to contribute to the overall growth of the business.- Required Skills and Expectations:1. Excellent communication skills to effectively interact with clients and convey product information clearly and persuasively.2. Proficiency in using CRM software to manage customer data, track sales activities, and generate reports for analysis.3. Proven ability to meet sales targets consistently, demonstrating strong sales acumen and negotiation skills.4. Previous experience in sales or a similar role, with at least 2-5 years of relevant experience in a sales environment.5. An Advanced/Higher Diploma in a relevant field would be beneficial to understand sales techniques and strategies effectively.
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Sales Coordinator (only Females)

Colour Land Clothing Llp

  • 0 - 3 yrs
  • 1.8 Lac/Yr
  • Coimbatore
CRM Sales Tele Caller Customer Support
As a Sales Coordinator, your responsibilities include assisting the sales team in achieving their targets by coordinating sales-related activities, such as generating leads, contacting potential customers, and providing customer support. You will be responsible for managing and updating the CRM system with customer information and sales data. Key skills required for this role include excellent communication skills, both verbal and written, as you will be communicating with customers and the sales team on a regular basis. Strong organizational skills are also important, as you will be managing multiple
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Coimbatore
CRM Sales Inside Sales Client Management IT Support Software Sales
Sales Support Executive (0 2 years)Job DescriptionWe are looking for a committed and communicative Sales Support Executive to join our team. The ideal candidate should be a female graduate with strong communication skills and a desire to support sales efforts. Eron Techno Solutions is an offshore software development company with ongoing expansion, offering great potential for growth and learning. In this role, you will support the sales and marketing team by coordinating with clients, maintaining accurate records, and providing timely communication support.Roles and Responsibilities Assisting the sales team with backend support and coordination tasks. Handling inbound and outbound calls for basic client interactions. Coordinating follow-ups and maintaining accurate records of client communications. Helping prepare proposals, quotations, and documentation. Supporting marketing activities and responding to basic customer queries. Ensuring smooth communication between clients and internal teams. Updating internal reports and maintaining databases. Gathering client feedback and sharing it with relevant departments.Sales Support Executive Requirements Bachelors degree in any stream. Female candidates only. Good verbal and written communication skills (English & Tamil preferred). Basic knowledge of customer handling and coordination. Willingness to learn and adapt to sales support roles. Basic understanding of CRM tools is a plus.Benefits:Job Types: Full-time, PermanentSchedule: Day shift Morning shiftSupplemental Pay: Performance bonusEducation: Bachelor's (Preferred)Job Types: Full-time, Permanent, FresherBenefits:Health insurancePaid sick timeProvident FundLanguage:English (Preferred)Work Location: In person*Speak with the employer* +91 9095790958
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Familiarity With CRM Software Undergraduate (UG) Degree
Job Title: Female Telecaller cum ReceptionistLocation:Work From OfficeJob Type:Full timeSalary: 10,000 17,000 per monthExperience:0 to 5 yearsWorking Location:DharmapuriJob Description:We are seeking a dedicated and enthusiastic Female Telecaller cum Receptionist to join our team. The ideal candidate will have strong communication skills, a positive attitude, and the ability to handle customer interactions effectively. This position is ideal for someone looking to start their career in a dynamic work environment with growth potential.Key Responsibilities: Make outbound calls to potential and existing customers to provide product/service information, answer inquiries, and secure sales or follow-up appointments. Build and maintain customer relationships by providing excellent service and follow-ups. Address customer concerns and ensure customer satisfaction. Maintain and update the CRM system with relevant details for each interaction. Achieve daily, weekly, and monthly targets as set by the management.Requirements: Education: Undergraduate (UG) degree. Experience: Freshers and experienced candidates are both encouraged to apply. Skills Required: Excellent verbal communication in [language(s) specific to the role]. Strong persuasion skills and a positive attitude. Basic knowledge of MS Office (Excel, Word) and familiarity with CRM software is a plus. Ability to work under pressure and achieve targets. Additional Requirements: Female candidates only.Benefits: Attractive salary package (10,000 17,000 depending on experience). Performance-based incentives. Growth opportunities within the company. Friendly and supportive work environment.How to Apply:Please send your updated resume to [weshineacademy1@gmail.com] with the subject line Application for Female Telecaller cum Receptionist Position.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Coimbatore
Good Communication Skills Customer Management Photography Video Editing Account Planning Customer Relationship Front Office Operations Office Operation Front Office Receptionist Activities
-Font office job in a Tattoo Studio. Making the customer do the basic form filling and setup processing.-Should manage the appointment timing.-Should have skills to take videos & photos for social media marketing.
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Coimbatore
Active Listening Re Customer Relationship Customer Service Customer Support Customer Handling Handling Calls Customer Management
.To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction. Obtaining referrals from existing customers based on the quality of service provided. Conduct market research, outreach, and lead generation activities to attract new customers and increase the customer base. Coordinate with customers to ensure timely payments, addressing any payment-related queries and ensuring prompt resolution of any issues. Work closely with vendors to confirm the accuracy of TDS (Tax Deducted at Source) deductions, ensuring compliance Work closely with internal teams, including sales and finance, to ensure seamless service delivery and customer satisfaction.
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  • 2 - 5 yrs
  • 8.0 Lac/Yr
  • Coimbatore
CRM Client Relationship
Required Crm Manager- Client Relationship Management(crm)
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Tally ERP Zoho CRM Cost Accountant
Responsible for handling various accounting tasks including processing purchase bills, voucher entries, reconciling vendor statements, preparing monthly expense reports, and generating TDS statements. Additionally, responsible for preparing GSTR-2B monthly statements, managing labor attendance, and handling ESI & PF for workers
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CRM Customer Care Customer Retention Client Development
CUSTOMER EXECUTIVERequirements:Must have a bachelors degreeShould possess communication and convincing skillsExperience:Freshers are mostly preferableNumber of Vacancies:OneGender:Preferably FemaleJob Location:CoimbatoreDescription:We are hiring for a Female Customer Executive for the location Coimbatore. The ideal candidate is the one who ensure the clients receive support and all their needs are met.Roles and Responsibilities:Conducting client satisfaction surveys to understand what areas of the firm's services need improvementsCatering to client phone calls and diverting the call to the relevant departmentDealing with client issues and churning out an easy-to-follow solutionManaging payment and delivery of client ordersHelping clients choose the right service for their requirements and budgetHandling client concerns and complaints in a timely mannerInforming clients of upcoming promotions or dealsEstablishing a positive rapport with all clients and customers in person or via phoneForming reports based on customer satisfaction and helping team to develop skillsFixing appointments based on the availability of customers and clientsInteracting with customers to ensure they have a desirable experienceNote:This is a full time job and Immediate Joiners are mostly preferableAbout Us:Welcome to Camouflage Clicks! We are more than just photographers we are storytellers capturing the essence of your moments. Established in November 2020, Camouflage Clicks began its journey as an event photography service with a passion for freezing fleeting moments in time and turning them into cherished memories. At Camouflage Clicks, we believe that every event deserves to be a seamless and memorable experience. Our mission is to transform your event planning journey into a stress-free and delightful adventure, where every detail is taken care of with a comprehensive range of services, we are your one-stop destination for all things event-related.
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Tele Caller Executive (Female)

Banaraswala Wire Mesh Pvt.Ltd.

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Coimbatore
Excellent Communication Skills Interpersonal Skills Proficiency Using CRM Tele Caller
1. Cold calling: Initiate outbound calls to prospective customers from provided lists or databases to introduce products or services.2. Lead generation: Identify and qualify potential leads through effective questioning and active listening.3. Product knowledge: Acquire in-depth knowledge about the products or services being offered to effectively address customer queries and promote their benefits.4. Sales pitch: Present and explain the features, advantages, and benefits of the products or services to potential customers.5. Customer engagement: Build and maintain a positive rapport with customers, actively listen to their needs, and provide appropriate solutions.6. Sales conversion: Persuade potential customers to make a purchase or take the desired action by using effective sales techniques and overcoming objections.7. Follow-up: Conduct timely follow-up calls with potential customers to nurture leads, address any concerns, and convert them into sales.8. Data management: Accurately record customer information, sales activities, and outcomes in the CRM system.9. Sales targets: Achieve and exceed individual and team sales targets as set by the organization.10. Reporting: Prepare and submit regular reports on sales activities, lead conversion rates, and customer feedback to the management team.
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CRM Executive (Female)

Valam Group Companies

  • 0 - 6 yrs
  • 1.5 Lac/Yr
  • Pollachi Coimbatore
Customer Relationship Microsoft Office Accounts Executive Admin Executive
We are looking for 3 CRM Executive Posts in Pollachi Coimbatore, Tamil Nadu with deep knowledge in Customer Relationship, Microsoft Office, Accounts & Overall Administration and Required Educational Qualification is : Professional Degree, Other Bachelor Degree, B.C.A, B.B.A, B.Com, M.C.A, M.Com
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  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Coimbatore
Hospitality Telecommunication Customer Relationship Event Management Cafe Manager Work From Home
Maintain working schedules on a day to day basisRecruit junior staff and train them according to the company policiesBrief employees about rules of the cafeEnsure that the machines such as coffee machine or tea machine are working fineMake sure the cleaning is done before the daily operations startKeep a record of monthly expenses and revenuesCoordinate with suppliers for the stock of raw materialsMaintain healthy relationship with customersCoordinate with the staff according to different shifts and confirm the availabilityPlan different deals and discounts to attract potential customersMaintain the standard and quality of the services providedCoordinate with the baker and chef to plan out a new menuEnsure that the needs of the customers are fulfilledManage the billing proceduresEnsure smooth operations of our cafe when we are understaffed
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  • 1 - 2 yrs
  • Peelamedu Coimbatore
Customer Relationship Marketing Office Management Telecalling Telesales
Handling office calls, Customer support, Cold calling, Followups, admin works.
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CRM (WFH Basis)

GP Multi-tasking

CRM Education Consultant Career Consultant Career Advisor Work From Home Walk in
We hav give more pay for dedicated workers with 100% involvement. We hav given much more preference to academicians
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