.To ensure a superior customer experience by providing excellent support, resolving issues, and achieving customer satisfaction.
· Obtaining referrals from existing customers based on the quality of service provided.
· Conduct market research, outreach, and lead generation activities to attract new customers and increase the customer base.
· Coordinate with customers to ensure timely payments, addressing any payment-related queries and ensuring prompt resolution of any issues.
· Work closely with vendors to confirm the accuracy of TDS (Tax Deducted at Source) deductions, ensuring compliance
· Work closely with internal teams, including sales and finance, to ensure seamless service delivery and customer satisfaction.
Experience
0 - 3 Years
No. of Openings
5
Education
Diploma
Role
Customer Support Executive
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
Coimbatore - (Neelambur / Thottipalayam Road near Sitra)