Array ( [0] => customer-support-specialist [1] => delhi-ncr ) Customer Support Specialist Graduate Experience Jobs in Delhi NCR
5

Customer Support Specialist Graduate Experience Jobs in Delhi Ncr

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  • 1 - 5 yrs
  • 3.5 Lac/Yr
  • Udyog Vihar Phase II Gurgaon
Customer Support Good Communication Skills Voice Process Customer Support Voice Process
Job Summary We are looking for highly skilled Customer Service Executives to focus on client reactivation and relationship management. The role involves engaging with existing and inactive clients, understanding their needs, reintroducing services, and ensuring a smooth customer experience. Strong communication skills are essential, and we are offering a competitive salary package for candidates who excel in this area.Key ResponsibilitiesMake outbound calls to reconnect with inactive clients and reintroduce services.Handle inbound queries with professionalism and empathy.Identify client needs and provide tailored solutions.Schedule follow-ups and maintain strong client relationships.Ensure customer satisfaction and contribute to retention targets.Adhere to call center scripts, processes, and compliance protocols.Required Qualifications & SkillsHigh School, Diploma, Degree, or equivalent.Excellent verbal communication skills in English (mandatory).Strong listening, persuasion, and interpersonal skills.Basic computer knowledge and ability to work with CRM tools.Positive attitude, customer-first mindset, and ability to work in a fast-paced environment.What We OfferHigher salary packages for candidates with outstanding communication skills.Fixed salary + incentives.Performance bonuses.
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Voice Process International Voice Process Customer Support Specialist US Process UK Process Australian Process International Process Walk in
Customer Support Executive- US PROCESS (Voice + Emails) Male with 1-5 years Experience into International process only at Preet Vihar, DelhiPosition: Customer Support Executive- US BasedIndustry: PharmaSalary Package: 30k to 35kExperience: at least 1-5 yrs. into into international process voice + chat/emailsJob Location: Preet Vihar, DelhiWorking Date and Hours: Monday Friday (7 pm to 5 AM)- NightGender: Male OnlyQualification: AnyKey SkillsStrong communication skillsWriting and speaking skillsUse computer efficientlyResolve customer queriesEnsure customer satisfactionGood customer service skills & should display good analytical abilitiesRequirement:Must have experience in international voice process at least 1 yr.Excellent Communication skills(Written/Verbal) are the foremost priority.Good customer service skillsPrior experience in internationalBPO voice and chat processJob Responsibilities:To provide a seamless experience addressing customers and questions or issues over the Phone and Chat.Interview Process: After resume shortlisted- Face to faceSignature:Regards,
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  • 2 - 5 yrs
  • 1.5 Lac/Yr
  • Dwarka Delhi
Marketing Technical Support Specialist Technical Support Customer Support Customer Service Customer Support Specialist Technical Consultant Technical Helpdesk
Job purposeThe role of this position exist to operate well established information technology farm in KSA withjoint venture in Delhi.We are looking for professional who have good bilingual (English and Arabic) communicationskills, have a passion for high level of achievements, strong interpersonal and team player skills aswell as able to deal with challenges of a business that is operating 24 hours a day. Applicant shouldalso have a solid an information technology background, and professional skills of graphic designMicrosoft office.Applicant is responsible for providing highest level of service possible to our customers, vendors,co-workers and community. This position is also required high level of skills to manage social mediaaccount and digital marketing plan.Duties and responsibilities Understand the needs of our customers and able to respond effectively with a plan of howto meet their needs. Assist the project manager for scheduling, training, implementation, and maintenanceour technology solutions. Interface with customers and internal teams to gather requirements and develop softwaresolutions. Coordinate with co-developers and keeps project manager well informed of the status ofdevelopment effort and serves as liaison between development staff and project manager Administrate the creation and publishing of relevant, original, high-quality content (forall channels and ads) Create a regular publishing schedule and promote content through social advertising. Leverage the right tools to manage your content. Integrate all channels of marketing (social media, SEO, content marketing, email, printand digital marketing) Manage or oversee all social advertising campaignsSkills and Abilities Considerable knowledge of IT vendor management and contract negotiations experience. Strong bilingual (Arabic and English) written and verbal communications skills and awillingness to work closely with and explain sophisticated technology and
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Inbound Customer Service (Female)

Black Riders Advertising Pvt. Ltd.

  • 3 - 5 yrs
  • 2.5 Lac/Yr
  • Delhi
Customer Care Agent Customer Care Associate Customer Care Executive Customer Care Representative Customer Care Specialist Customer Care Incharge Customer Care Coordinator
Black Riders Production LLPWe at Black Riders Production LLP, Head Office Located at MG Road, Ghitorni, New Delhi. Looking for Experienced FEMALE CUSTOMER CARE EXECUTIVE for INBOUND CALLS only such as to Take Care/ Handle / Solve customers queries, issues day to day basis related to services & products providing by company. We are coming into new online ( mobile & web app based ) business venture, which would be complete online based application, so for this new business venture, we would be requiring multiple FEMALE CUSTOMER CARE EXECUTIVES who can handle INBOUND CALLS day to day basis, such as to Take Care / Solve customer queries & issues related to services and products providing by company.Job Requirements: Experienced Customer Care Female Executive. Having at least 2-3years of Handling INBOUND CALLS of customers. Knowledgeable, English Fluent having Good Communication Skills. Handling INBOUND CALLS day to day basis, such as to Take Care / Solve customer queries & issues related to services and products providing by company.Job Location : Head Office, MG Road, Ghitorni, New Delhi.Timings:9am to 7.30pm ( Mon to Sat ) Contact Further for Detail Discussions :Black Riders Production LLP
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Technical Support

Telamon HR Solutions

  • 2 - 3 yrs
  • Gurgaon
Technical Support Customer Service Customer Care Customer Support Specialist Customer Relationship Management Client Relationship Management Walk in
Job Description:The resource should be having good technical skills communication skills1) Depth knowledge of O365.2) Experience VPN troubleshooting.3) Experience- Ticketing Tool4) Experience Windows 105) Experience Printers, Browsers, Window 10 troubleshooting.6) Knowledge of Microsoft products MS Teams, Skype, Yammer, MS Visio etc.7) Good Communication Skills8) Experience in handling calls, Emails.9) ITIL knowledge -basic10) Experience Antivirus troubleshooting.11) Basic Networking knowledge
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