Looking For Customer Care Specialist (Only Females)

Job Summary

We are looking for highly skilled Customer Service Executives to focus on client reactivation and relationship management. The role involves engaging with existing and inactive clients, understanding their needs, reintroducing services, and ensuring a smooth customer experience. Strong communication skills are essential, and we are offering a competitive salary package for candidates who excel in this area.

Key Responsibilities

Make outbound calls to reconnect with inactive clients and reintroduce services.

Handle inbound queries with professionalism and empathy.

Identify client needs and provide tailored solutions.

Schedule follow-ups and maintain strong client relationships.

Ensure customer satisfaction and contribute to retention targets.

Adhere to call center scripts, processes, and compliance protocols.

Required Qualifications & Skills

High School, Diploma, Degree, or equivalent.

Excellent verbal communication skills in English (mandatory).

Strong listening, persuasion, and interpersonal skills.

Basic computer knowledge and ability to work with CRM tools.

Positive attitude, customer-first mindset, and ability to work in a fast-paced environment.

What We Offer

Higher salary packages for candidates with outstanding communication skills.

Fixed salary + incentives.

Performance bonuses.

• Experience

  1 - 5 Years

• No. of Openings

  10

• Education

  Graduate

• Role

  Customer Care Specialist

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Plot No. 270, Phase, 2, Udyog Vihar, Sector 20, Gurugram, Haryana 122016