Student Success Specialist

Karyarth Consultants

roles and responsibilities:-

● mentor the students assigned to you throughout their byju’s journey by ensuring they are engaging with the

product and content

● guide the student throughout their academic journey by directing them to right resources, valuable content,

and academic learning

● leverage multiple communication channels (call, chat, video) to mentor and engage with students and

parents

● closely monitor and analyze students’ performance dashboard to chart the overall progress of the students

● leverage the dashboards to share a progress report with students and parents regularly

● drive student’s academic and extra-curricular success and performance through constant motivation and

counseling

● enable students and parents to engage with and utilize the app to fullest

● ensure achievement of daily/ weekly/ monthly targets under the guidance of your managers

skills looking for

● enjoy talking to people as this role involves a lot of talking!

● like to solve problems with patience as you will be interacting with kids, children and teenagers

● empathize

● with others and listen actively because parents (our primary customers) want to be heard all the time

● take challenges as opportunities to grow because byju’s have immense both – challenges and

opportunities.

● find multi-tasking fun as you will be managing multiple campaigns for different byju’s products

● know the art of working with multiple departments and stakeholders to achieve your goals

● support day-to-day learning for yourself and your peers as at byju’s we believe in constant

● learning

● feel comfortable in adapting to new changes as we evolve every day

● see value in creativity because we are constantly innovating

• Experience

  2 - 5 Years

• No. of Openings

  100

• Education

  Any Bachelor Degree

• Role

  Student Success Specialist

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office