Customer Relationship Voice ProcessOutbound CallingEnglish LanguageCustomer SupportGood Communication
Primefox Infotech is seeking candidates for the role of Customer Service Representative to join our dynamic lead generation team. If you're a self-motivated individual with excellent English communication skills, this could be the perfect opportunity for you!Skills Required:1. Excellent English communication skills2. Strong interpersonal skills3. Adaptive and quick learner4. Good, smooth, calm, enthusiastic communicatorResponsibilities:1. Generating high-quality leads following established SOPs2. Utilizing rebuttal techniques to address customer queries3. Making outgoing calls to generate new leads4. Developing a strong understanding of product scripts and rebuttals to facilitate lead generationDesignation: Customer Service RepresentativeCompensation:Competitive salary: 24,500 CTCLucrative daily incentive planLocation: Sector 74, Mohali (WORK FROM OFFICE)Working Hours:Fixed Shift Timings (US Shift) with Saturday/Sunday Fixed OffQualification: Bachelors degree in Marketing/Business Administration or equivalent.Requirements:FRESHERS with EXCELLENT communication skills are encouraged to applyInterested candidates, please send your CV to: hrg@primefoxinfotech.com or Whatsapp your CV on 7717494870For inquiries call: 771-749-4870Walk-in Interviews:12 PM to 6 PM (Monday to Friday)Primefox InfotechC-205, 7th Floor, Industrial Area, Phase-8BSector 74, Sahibzada Ajit Singh NagarPunjab 160055Job Types: Full-time, Permanent, FresherSchedule: Fixed night shift US shiftSupplemental pay types: Performance bonus, Yearly bonusExperience: Freshers or 1 year (Preferred)Language: English (Required)Shift availability: Night Shift (Required)Work Location: In personSpeak with the employer +91 7717494870
Customer Relationship Customer ServiceEnglish Language
Handle and respond to customer emails, providing updates as needed (Drayage Shipment).Manage load acceptance and appointment bookings via email.Provide customers with ETA updates.Possess knowledge of tracking and tracing shipments.Proficient in using TMS (Transportation Management Systems).Experience in handling drayage shipments.Strong verbal and written communication skills.Excellent problem-solving and decision-making abilities.Understanding of the trucking industry.Maintain attention to detail and accuracy.Ability to multitask and prioritize tasks effectively.Prior experience in logistics customer service is required.Worked in Canada base trucking company.Having a good knowledge of Drayage Shipment.Having knowledge of Rail Terminals.
Customer Relationship Communication SkillsCustomer CareCustomer Support
Greetings for the day!We are immediately hiring for the role of Customer Care Executive (agent level)Job Location- Mohali (Industrial Area Phase 8), Punjab (Strictly work from office)Key Roles & Responsibilities Understand customer queries and respond to it ensuring that all queries/concerns are answered. Answers their questions in a clear and concise manner using full sentences without grammatical and spelling errors. Respond to customers in the prescribed format given by the client.Process Type: International Non-Voice (chat plus email) premium process.Pay Structure Freshers (graduates) - Up to 3 LPA + 10 %gross as incentives. Experienced - Up to 3.7 LPA + 10 % gross as incentives.Eligibility Excellent English communication skills required (both spoken and written). Any graduates or student pursuing graduation can (with NOC from college) can apply. Candidate must be willing to join on immediate basis. As we only conducting face to face interviews at the moment so the candidate must be willing to visit us at our office in Mohali, no telephonic or virtual interviews will be taken.