Job Summary: UK based company dealing with customers of online store Follow up (with suppliers & courier) to ensure that appropriate actions are taken on customers' requests. Ability to listen carefully and understand British accentResponsibilities and Duties: Answer calls professionally to provide information about products, take/ cancel orders, or obtain details of complaints. Conduct regular outbound sales and follow-up calls to generate sales opportunities, convince customers to complete purchases, and encourage product reviews in line with company targets. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Willingness to solve customers' problems Refer unresolved customer grievances or special requests to designated departments for further investigation.Required Experience, Skills and Qualifications Fluent in English Excellent communication skills and ability to learn Knowledge of internet and ability to use Microsoft Office and email to quickly look up customer information Job Type: Full-time Schedule: UK shift
Handling Customers Customer CareInbound Voice Process
# WE ARE HIRING! CUSTOMER SUPPORT EXECUTIVES### Join Jio Fiber - Gujarat, Nagpur Work From Home Looking for a job with the flexibility of working from home? Here's your opportunity to build your career with the Jio Fiber Customer Support Team! Location: Nagpur, Maharashtra Work Mode: Work From Home Process: Voice - Inbound Customer Support Business: Jio Fiber ### Job Role: Customer Support ExecutiveWho Can Apply?- Freshers are welcome! - Experienced candidates can also apply.- Good communication skills and a customer-focused attitude.- Basic computer knowledge and willingness to learn.- Candidates comfortable handling customer calls and resolving queries.### Why Join Us?- Work From Home opportunity- ESIC benefits, as applicable- Insurance benefits, as applicable- Flexible shift options, as per business requirements- Training and learning opportunities- Opportunity to develop your communication and customer service skills- Be part of the Jio Fiber customer support team### What Will You Do?- Handle inbound customer calls related to Jio Fiber services.- Assist customers with their queries, service-related concerns, and requests.- Provide accurate information and ensure a positive customer experience.- Follow defined processes and maintain service quality.### Ready to Start Your Career?Whether you are a fresher looking for your first job or an experienced professional looking for a new opportunity, we would love to hear from you! Interested candidates can share their updated resume to apply.Don't miss this opportunity to work from home and grow your career with Jio Fiber!#Hiring #NagpurJobs #WorkFromHome #FreshersHiring #CustomerSupport #JioFiber #VoiceProcess #CustomerService
We are looking for a Customer Service Representative in Surat, India. This role is perfect for individuals with 0 to 3 years of experience, especially those who have completed their 12th grade. As a key member of our team, you will ensure customer satisfaction through effective communication and support.nnKey Responsibilities:nn1. Customer Assistance: You will handle customer inquiries through various channels, providing information and resolving issues in a friendly and efficient manner.nn2. Problem Solving: You will identify customer problems and work towards effective solutions, ensuring customers' needs are met promptly.nn3. Record Keeping: You will maintain accurate records of customer interactions, ensuring all information is logged properly for future reference.nn4. Feedback Collection: You will gather customer feedback to help improve services and products, contributing to the continuous improvement of the company.nnRequired Skills and Expectations:nnCandidates should have clear communication skills to interact with customers effectively. A strong problem-solving ability is important to address customer issues swiftly. Basic computer skills are necessary for record-keeping and documentation. You should be a team player with a positive attitude, ready to learn and adapt to new situations. A commitment to providing excellent customer service is essential in this role.
Customer Care: Company Description Arham Share Private Limited is a financial services firm that has been operational since 2010. The company has a strong focus on independence, integrity, conservative risk management, and always putting clients first. Arham Share Private Limited offers retail brokering in equity, currency, commodities, online trading, mutual funds, depository services, IPOs, and insurance. Key Responsibilities: Respond to customer inquiries via phone, email, promptly and professionally. Provide accurate information on products, services, and company policies. Address and resolve customer complaints, escalating issues when necessary. Assist customers with order processing, modifications, and tracking. Collaborate with other departments to ensure efficient order fulfilment. Communicate and Update technical or product-related problems with respective department. Maintain detailed customer interaction records and generate reports on customer feedback. Qualifications: Proven experience in a customer service role. Proficiency in English communication (both verbal and written) as well as fluency in Hindi and Gujarati Strong problem-solving abilities and decision-making skills. Ability to work in a fast-paced environment with a calm demeanour. Familiarity with CRM software is a plus. Education and Experience: Bachelors degree preferred. Previous experience in customer service or a related field is advantageous.
Customer Relationship Customer SupportVoice ProcessEnglish LanguageCustomer CallingGood CommunicationCustomer Service
Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.
Votiko Solutions Private Limited - Cultivating Careers, Bridging Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Adventure! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join an exciting journey with Votiko Solutions Private Limited, a prominent entity in the BPO sector. We are on the lookout for dedicated individuals to fill the role of Call Center Executives. Enjoy the flexibility of remote work as we welcome exceptional talent from all over India.Job Responsibilities:1. Drive telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide outstanding customer support through phone calls, emails, and live chat.4. Consistently exceed performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every achievement contributes to your personal and professional development.Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.