12

Customer Service Manager Fresher Jobs in Kanpur

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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Kanpur. The ideal candidate will have a passion for helping customers and a desire to provide excellent service. This full-time position requires working from the office, and we welcome candidates with 0-2 years of experience.Key Responsibilities:1. Responding to Customer Inquiries: Address customer questions and concerns through phone, email, or chat in a professional and friendly manner.2. Providing Product Information: Assist customers in understanding our products and services, guiding them to make informed decisions.3. Resolving Issues: Identify and resolve customer problems efficiently, ensuring a positive experience and customer satisfaction.4. Maintaining Records: Accurately document customer interactions and feedback in our database for tracking and quality assurance purposes.5. Collaborating with Teams: Work closely with other departments to ensure customer needs are met and any issues are promptly addressed.Required Skills and Expectations:Candidates must have a completed 12th-grade education. Strong communication skills are essential, both verbal and written. The ability to stay calm and professional under pressure is important. Basic computer skills are necessary, including familiarity with Microsoft Office. A team-oriented attitude and a willingness to learn are highly valued in this role. Passion for customer service and a positive attitude will contribute to your success.
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  • 0 - 6 yrs
  • 13.0 Lac/Yr
  • Kanpur
Aircraft Maintenance Airline Operations Airport Operation Cargo Handling Ground Management Passenger Handling Aviation Air Traffic Control Ground Staff Activities Airport Cargo Airport Ground Handling Hospitality Aviation Security Interpersonal Skills Ground Handling Ground Operation Air Charter Operation Air Ticketing Grooming Customer Service Hard Working Basic Computer Skills
We are looking for dedicated Airport Ground Staff to ensure smooth operations at Kanpur Airport. This role is ideal for individuals who enjoy providing excellent customer service and want to contribute to a positive travel experience.Key Responsibilities:1. **Customer Service**: Assist passengers with check-in, boarding, and baggage claims, ensuring a friendly and efficient experience.2. **Luggage Handling**: Safely manage and load/unload passenger luggage and cargo, maintaining proper handling procedures to prevent damage.3. **Flight Coordination**: Monitor flight schedules and communicate any changes to passengers, staff, and crew, ensuring everyone is informed on time.4. **Safety Compliance**: Adhere to all airport regulations and safety protocols, keeping the work environment safe for both staff and passengers.5. **Team Collaboration**: Work closely with other team members, including security and cabin crew, to ensure cohesive operations during busy flight schedules.Required Skills and Expectations:Candidates should possess a minimum of a 12th-grade education. Previous experience in customer service or airport operations is a plus but not mandatory, as training will be provided. Strong communication skills are essential, along with the ability to handle stressful situations and provide assistance with a positive attitude. Candidates should be ready to work in shifts, including weekends and holidays, and must be physically fit to perform manual tasks. A willingness to learn and adapt in a fast-paced environment is crucial for success in this role.
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  • 0 - 5 yrs
  • Kanpur
Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records
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Ground Staff Activities Ground Handling Cargo Handling Ground Management Ground Manager Ground Operation Airport Ramp Air Cargo Airport Cargo Airport Ground Handling Customer Service Airport Operation
### **Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance
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Customer Relationship Customer Service Team Management Skills
Job at finnable for relationship manager
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Communication Advisor Social Media Manager Customer Service Manager Work From Home
Job Openings for 30 customer service management Jobs for Freshers in Mumbai,Prayagraj,Delhi,Lucknow,Pune,Mahalakshmi Park, Ahmedabad,Purana Kanpur,Kangra,Communication Advisor,Social Media Manager, having Educational qualification of : Higher Secondary with Good knowledge in Communication Advisor,Social Media Manager etc.
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Employer Branding Product Analyst Customer Relationship Executive Automobile Service Manager Automobile Technician
JOB DESCRIPTION:1. Identify marketing opportunities.2. Drives primary sales in the assigned territory to achieve the sales target & maximize the market share.3. Take up dealer/sales promotion activities4. Ensuring expansion of the dealer network to increase the product reach5. Interacting with the end customers & attend to customer complaints6. Liaison with banks & financial institutions for supporting dealers / customers7. Organize sales activities, motivate the dealer / salesman through training / Introduction of incentive schemes & ensure reduced outstanding & better collections from the dealer8. Conduct market surveys, customer meets, RTO data analysis etc to identify target customers and follow-up with interested customers for improved market share.9. Provide MIS reports containing market information like - Competitor activity, new products/features/technology launched various sales promotion activities etc to the head office.
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Customer Service Ground Management Aviation Ground Staff Cabin Crew Walk in
Dear Job Seekers,Greetings! We are thrilled to announce job openings in the dynamic field of Air Ticketing, Ground Staff, and Cabin Crew roles. This is your chance to be a part of a team that welcomes passengers on board, ensures their safety, and provides top-notch service throughout the journeyKey Responsibilities:Warmly welcome passengers and assist them in finding their seats.Convey crucial safety information and conduct pre-flight checks to ensure a secure environment.Make in-flight announcements, address passenger queries, and oversee the serving of meals and duty-free items.Provide reassurance and guide passengers in adhering to safety procedures during emergencies.Extend first aid support and offer technical assistance for ticketing and maintenance.Skills Required:Exceptional verbal communication skills.A pleasing and professional personality.If you are enthusiastic about working in the aviation industry and possess the skills mentioned above, we invite you to apply by sending your resume to the provided email address.Join us in creating memorable journeys and ensuring the safety and comfort of our passengers. We look forward to welcoming talented individuals to our team!
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kanpur
Customer Relationship Siebel Marketing MS CRM Customer Service Operations
We are seeking a dedicated and experienced Customer Relationship Management (CRM) Specialist to join our B2B business team. As a CRM Specialist, you will be responsible for managing and nurturing our relationships with key clients and ensuring their satisfaction throughout their journey with our company. Your primary focus will be to optimize customer engagement, increase retention rates, and drive overall customer success.Responsibilities:Develop and implement effective customer relationship management strategies and processes for our B2B business.Serve as the primary point of contact for key clients, building strong relationships and providing exceptional customer service.Collaborate with the sales team to onboard new clients, ensuring a seamless transition and effective implementation of our products or services.Proactively engage with clients to understand their business needs, challenges, and goals, and identify opportunities for upselling or cross-selling.Monitor customer satisfaction levels and conduct regular check-ins to address any concerns, resolve issues, and ensure their success with our solutions.Utilize CRM software to maintain accurate and up-to-date customer records, track interactions, and generate reports to analyze customer behavior and trends.Develop and deliver customized presentations, training sessions, and product demonstrations to clients to maximize their understanding and usage of our offerings.Collaborate with internal teams, such as marketing and product development, to gather client feedback, communicate feature requests, and drive product improvements.Conduct regular business reviews with key clients, providing insights, performance metrics, and recommendations to optimize their experience and achieve their desired outcomes.Stay updated on industry trends, best practices, and emerging technologies related to customer relationship management, and apply this knowledge to enhance our CRM strategies and processes.
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BPO Telecaller

TRUELY MARRY

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Kanpur
Commercial Executive Professional Service Representative PR Management Relationship Manager Customer Care Associate Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Lead Generation Executive Business Development Executive
Designation: CUSTOMER CARE EXECUTIVE/ BPO/ TELE CALLERS/ VOICE PROCESS/ INTERNATIONAL CALL CENTER/ WEB CHAT/ VOICE PROCESSWe seek a Professional Executive for Truelymarry.com. The role is located out of our Kanpur office, covering India & Global Region, the candidate needs to be a highly motivated, self-starter with lots of Convincing PowerResponsibilities: Generating business in New Accounts and expand business in existing accounts. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence Working closely with the CRM Team to generate new pipeline and meet sales targets. Working proactively on all leads and opportunities and drive them towards closure. Fully understand and clearly articulate the benefits of Truelymarry.com, Understanding the needs of prospect businesses and working with the technical team in translating those needs into compelling demonstrations showcasing the products capability. Updating internal CRM system with daily updates of sales activity, along with accurate customer and operational data. Education Qualifications: Graduate in Business Management, Marketing and/or Sales Postgraduate education in Marketing or Sales or Information Systems will be an advantage. Work Exp: experience in Sales, Business Development of services, Job Type: Full-time Salary: 6,000.00 to 18,000.00 /month Experience: telemarketing: 1 Year (preferred), We Give advantage for fresher With Convent Educated,
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  • Fresher
  • 9.5 Lac/Yr
  • Kanpur
Personality Development Basic Computer Skills Cargo Handling Direct Sales Grooming Cabin Crew Activities Hard Working Air Charter Operation Air Ticketing Air Hostess Activities Ground Staff Activities Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Aviation Aircraft Maintenance Airport Operation Airport Ground Handling Interpersonal Skills Ground Operation Ground Management Ground Handling Air Traffic Control Passenger Handling
We are looking for enthusiastic individuals to join our team as Ground Staff in Kanpur. This full-time role is perfect for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.Key Responsibilities:1. Customer Service: Assist passengers with check-in processes, luggage handling, and provide information regarding flights and airline services to ensure a smooth travel experience.2. Ticketing: Manage ticketing procedures, including issuing boarding passes and handling any ticket-related issues effectively and efficiently.3. Safety and Security: Maintain safety and security protocols at all times, ensuring compliance with company and aviation regulations while assisting in emergency situations.4. Ground Operations Support: Collaborate with the ground team to ensure timely boarding and offloading of passengers, as well as the organization of gates and boarding areas.5. Communication: Maintain a positive and friendly attitude while interacting with customers and team members, addressing inquiries, and resolving complaints professionally.Required Skills and Expectations:Candidates must have excellent communication skills, both verbal and written, to assist diverse passengers effectively. Strong problem-solving abilities and a customer-focused mindset are crucial for creating a positive travel experience. Teamwork is essential, as the role involves constant collaboration with colleagues. A willingness to learn and adapt in a fast-paced environment is also expected, as well as punctuality and reliability in attendance.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Basic Computer Skills Customer Service Personality Development Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations
As an Airport Terminal Services Agent in Kanpur, you will play a vital role in ensuring a smooth and pleasant experience for passengers at the airport. Your responsibilities will include:- **Passenger Check-In:** Assist passengers with the check-in process, providing them with their boarding passes and luggage tags while ensuring compliance with airline policies.- **Baggage Handling:** Help handle passenger luggage, including checking bags in and ensuring their safe transport to the aircraft, while addressing any baggage-related inquiries.- **Customer Service:** Provide excellent customer service by answering questions from passengers, resolving complaints, and offering assistance with various travel needs.- **Boarding Procedures:** Oversee the boarding process, ensuring that passengers board the aircraft efficiently and in accordance with safety regulations.- **Emergency Procedures:** Be familiar with emergency protocols to assist in ensuring the safety and security of all passengers in any unexpected situations.To succeed in this role, candidates should have:- **Strong Communication Skills:** Ability to communicate effectively with passengers and colleagues in a clear and friendly manner.- **Customer-focused Attitude:** A commitment to providing high-quality service and a positive experience for every passenger.- **Attention to Detail:** Ability to follow procedures accurately and ensure all tasks are completed thoroughly.- **Teamwork Skills:** Willingness to work collaboratively with colleagues to achieve common goals.- **Flexibility:** Adaptability to work varying shifts, including weekends and holidays, to meet the airport's needs.No prior experience is required, making this an excellent opportunity for individuals looking to start their careers in the aviation industry.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Kanpur
Airline Operations Airport Operation Aviation Accuracy Booking Management Hospitality Knowledge Multitasking Organization Problem-solving Reservation Systems Sales Skills Teamwork Telephone Etiquette Time Management Customer Service Conflict Resolution Negotiation Computer Skills Attention to Detail Data Entry Communication
We are looking for a dedicated Reservation Staff member to join our team in Kanpur. This position is ideal for individuals with 0 to 2 years of experience who are passionate about customer service and are eager to learn.Key Responsibilities:1. **Handling Reservations**: You will manage bookings for travel, accommodation, and events, ensuring accuracy and attention to detail in all transactions.2. **Customer Service**: Provide excellent support to clients, answering queries and resolving issues promptly to ensure a positive experience.3. **Communication**: Liaise with customers through phone calls and emails, providing information about services and assisting with any requests they may have.4. **Record Keeping**: Maintain accurate records of reservations and customer interactions, ensuring all data is up to date and readily available.5. **Team Collaboration**: Work closely with other staff members to coordinate bookings and streamline operations, contributing to a smooth workflow.Required Skills and Expectations:- A high school diploma is required, and candidates should be at least 12th pass.- Strong communication skills, both verbal and written, are essential for effective interaction with clients and colleagues.- A friendly and professional attitude is necessary to create a welcoming atmosphere for customers.- Basic computer skills are required, including familiarity with reservation systems and Microsoft Office.- The ability to problem-solve and think on your feet is important, especially when dealing with customer inquiries or issues.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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Hospitality Manager

Skyview India Academy Private Limited

Hospitality Catering Aviation Housekeeping Time Management Attention to Detail Customer Care Service
We are looking for a motivated and customer-oriented Hospitality Executive to join our team in the aviation sector. In this role, you will be responsible for providing outstanding service to passengers, ensuring their comfort and satisfaction throughout their travel experience.Key Responsibilities:Customer Service: Greet and assist passengers with a warm and welcoming demeanor, addressing inquiries and providing information about services, amenities, and travel details.Passenger Assistance: Support passengers during check-in, boarding, and throughout their stay in the terminal, including handling special requests and addressing any concerns.Operational Support: Collaborate with various departments to ensure smooth operations, assisting with baggage handling, check-in procedures, and flight updates.Age Criteria: Candidates must be between 18 and 28 years old.Benefits:Competitive salaryHealth and wellness benefitsPaid time offOpportunities for career advancement and professional development
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Hospitality Management (Full Time)

Skyview India Academy Private Limited

Customer Care Service Communication Skills Attention to Detail Awareness
We are seeking a passionate and driven Hospitality Manager to oversee daily operations and enhance the guest experience. In this role, you will be responsible for managing staff, ensuring high service standards, and driving the success of our hospitality services.Key Responsibilities:Operations Management: Oversee daily operations of the hospitality establishment, ensuring efficient service delivery and adherence to quality standards.Team Leadership: Recruit, train, and manage staff, fostering a positive work environment and promoting teamwork and professional development.Guest Relations: Maintain a strong focus on guest satisfaction by addressing inquiries, resolving complaints, and enhancing overall guest experiences.Financial Management: Assist in budget preparation and financial planning. Monitor expenses and revenue to achieve financial targets and maintain profitability.Benefits:Competitive salaryHealth and wellness benefitsPaid time offOpportunities for career advancement and professional developmentEmployee discounts and perksAge Criteria: Candidates must be between 18 and 28 years old.
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Assistant Manager

Banzai partners

Communication Advisor Social Media Manager Customer Service Manager Work From Home
We are looking for 100 assistant manager Posts in Mumbai,Navi Mumbai,Lucknow,Delhi,Uttara Kannada,Kanpur,Prayagraj,Maharashtra Nagar, Mumbai,Pune,Gujral Nagar, Jalandhar,Communication Advisor,Social Media Manager,Customer Service Manager, with deep knowledge in Communication Advisor,Social Media Manager,Customer Service Manager and Required Educational Qualification is : Higher Secondary, Secondary School
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