Freshers For Ground Hostess - Kanpur

As a Ground Hostess in Kanpur, India, you will play a crucial role in ensuring a positive guest experience. You will be the friendly face of our organization, assisting passengers during their travel process.

Key Responsibilities:

1. Customer Assistance: Greet and assist passengers as they check-in and provide information about flights, schedules, and services.

2. Baggage Handling: Help manage passenger luggage, ensuring that bags are checked in correctly and safely.

3. Check-In Processes: Perform check-in procedures efficiently, verifying passenger documents and issuing boarding passes.

4. Safety and Security: Ensure all safety protocols are followed by monitoring passenger movements at check-in and boarding areas.

5. Problem-Solving: Address passenger inquiries, complaints, and issues promptly, providing solutions to enhance their travel experience.

Required Skills and Expectations:

To be successful in this role, you should have excellent communication skills and a friendly, approachable demeanor. Being a team player is essential, as you will work closely with other staff members. A basic understanding of customer service practices is beneficial, even for those with little experience. You should also be organized and detail-oriented to manage multiple tasks simultaneously. Since this job requires face-to-face interaction with passengers, a professional appearance and a positive attitude are crucial. Flexibility in working hours is important, as you may work on weekends and holidays to meet operational needs.

• Experience

  0 - 2 Years

• No. of Openings

  809

• Education

  12th Pass

• Role

  Ground Hostess

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab