Customer Service Associate Graduate Jobs in Pune

Role - Customer Care Representative for TCS GEM Minimum 6 month Experience required on paper with Excellent English communication(V5)Education criteria - Graduation is mandatory..Salary - 26kDay shift, Sunday fix off

As a Customer Service Associate, you will be responsible for providing exceptional service to customers through various communication channels. Key responsibilities include answering customer inquiries, resolving issues, and ensuring customer satisfaction with products or services. You will need to have strong communication skills in English and Hindi, as well as experience in BPO operations to excel in this role. A graduate degree and 0-2 years of relevant experience are required for this full-time position based in Pune.

Customer Care Associate- able to handle international calls

Customer Service Associates- Outbound Tellecalling Sales

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client. Utilize effective verbal communication and customer service skills while communicating with customers to resolve the account delinquency. Able to manage difficult customer issues while working in a fast paced environment Determine the reason for delinquency and best course of action to assist our Borrowers. Engage our consumers with the highest level of respect and dignity. Document all collection efforts for each assigned account in accordance with established procedures and compliance policies. Communicate professionally and regularly with leadership and peers on status of accounts, escalations in accordance with established standards. Ensure all accounts in assigned lists are managed accurately and timely. Calls are majorly outbound, and over a period of time moves to a blended (inbound/outbound) environment. Accounts are early/mid/late - stage defaults return payments, first payment defaults, and work date follow up assignments

We, at Pric Technology Private Limited , are seeking a passionate and technically adapted individual to join our team as a Creator Success Associate. In this role, you will play a pivotal role in providing technical support, handling queries, marketing support and ensuring the success and satisfaction of our creators.At Pric Technology Private Limited , our mission is to empower creators by providing them with innovative tools and resources to excel in the digital world. As a Creator Success Associate, you will play a crucial role in our team, contributing to our day-to-day efforts and driving the growth of our creator network. This job will provide you with hands-on experience in creator acquisition within the fast-paced startup ecosystem, working alongside a talented and passionate team.Responsibilities:1. Serve as the main point of contact for all technical support queries from our creators.2. Addressing queries and actively participating in and contributing to all relevant WhatsApp groups, fostering a sense of community among our creators.3. Collaborate with creators to understand their goals and challenges.4. Provide marketing support to creators, assisting with the creation of graphics and promotional materials.5. Facilitate broadcasting, ensuring creators are equipped with the necessary tools and resources for effective broadcasts.

Actively seek out new sales opportunities with cold calling, networking. Coming with new ideas in convincing and pitching to clients Lead generation by references. Work on quotations and work order. Coordinating with the sales team. Prepare appropriate presentations of services. Handle complaints or objections. Generate and maintain reports on monthly leads to conversion ratios. Report to upper management. Maintain the Pipeline & other Details about Client. Maintain Daily Report in CRM , Give updates to Team Lead. Complete Present & pending Task in CRM. Update & Maintain Calling Target.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

International Voice Process/ Customer Service AgentAny Graduate Freshers/Any U.G or Graduates with minimum 1 year of BPO experience can apply.Salary-Upto 5LPAShifts-Rotational/US shifts*IMMEDIATE JOINERS ONLY*Location-Pune

!!!!!Hiring only for Night Shifts!!!!!Currently Hiring CSR's for an International (USA) VOICE & NON-VOICE process JOB LOCATION : Pimple Nilak (PCMC-Pune-Maharashtra)Candidate having experience of minimum 1 year can apply.Candidate should be a Graduate.Candidates should have excellent English understanding & writing skills.PS.: This is a full time work from office job in night shift only. Candidates looking for Work From Home please DO NOT APPLY

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Skills Required:- Should be good in communication both in Verbal Communication Self-motivated

We are looking for 1 Sales Associate Post in Swargate, Pune, Maharashtra,Hard working ., with deep knowledge in Hard working . and Required Educational Qualification is : Other Bachelor Degree

Hiring for International Voice Process Require UG/ Graduate Freshers Excellent communication skills mandate Package upto 19k + incentivesRotational Shifts & Rotational OFF Immediate Joiners required Location:- Magarpatta Work from OfficeFor Details

Customer care executive for non voice process Good communication skills Candidates are required work from officeJob location is PuneFreshers can applyMinimum age 18 yearsGood incentives and growth

International BPO - Voice Process (US Collections Process)Position Title - Executive - Customer ServiceLocation - PuneHighlights:?Best In Market Salaries?Six week new hire training program?Unlimited Incentive Plan with transparent KRA's?Enhance your Analytical/Decision Making & Negotiation skills?Cross functional growth opportunities within six months for experienced candid ates?Free Medical/Life insurance?Employee Centric Policies?Fixed shifts?8 hour shifts [Including the 45 min break]?Free transport [Home pick-up & drop]Profile Summary:As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.Position requirements:?Good English verbal skills required?This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am?Sunday fixed Off & Alternate Saturday Working?Candidates with experience in collections or mortgage services will have an advantageJob Type: Full-timeSalary: Rs. 17,000 - Rs. 30,000 per monthSpeak with the employer

Talent Inc is rapidly growing and looking for driven and customer-obsessed professionals to help our team revolutionize the career-services industry.Talent Inc. is dedicated to creating a better landscape for job seekers everywhere. Through our community of career experts and data insights, our brands TopResume, TopCV, and TopInterview empower professionals to take control of their careers, tell the best version of their career stories, and reach their full potential.Were committed to helping job seekers write the next chapter of their careers and we want to help write yours, too! THE ROLEHere at Talent Inc., our business is growing very fast, and with that, we need the manpower to back it up! We are looking for an enthusiastic individual who is able to exercise patience while investigating issues and helping customers.The Fulfillment and CustomerTHE KEY RESPONSIBILITIESEnsure client and expert satisfaction by practicing, following, and implementing Talent Incs service standardsStay abreast of departmental updatesAssist customers and experts with inquiries, providing accurate and timely responses through a variety of platforms (including over the phone and through email)Research customer issues, document findings, and champion solutionsEffective communication with co-workersTHE MUST-HAVESHigh speed internet access, a quiet workstationAbility to work in either:US hours : 6.30 pm to 3.30 am IST UK hours : 12.30 pm to 9:30 pm ISTMust be comfortable speaking with customers on the phone and willing to resolve matters and provide solutions for those customers' needsOutstanding verbal and written communication skillsAn infectiously positive demeanorThe ability to prioritize different tasks and wear multiple hatsFew employees may be asked to work on Saturday & Sunday. In such cases, employees will have Wednesday and Thursday as days off

Require 20 Customer care Associate for Pune Company - Vodafone Profile - Voice Customer ServiceShift - 24*7 Rotational ShiftSal - Hike on Last Drawn, Max 35K ( 5 Lakh PA ) + 150 Shift Allowance + Incentives Qual - Only Grads + 2 Yrs of Voice Experience in international process.Work from Home till January, After that depends on Situation.System - Company will Give.Broadband Allownce of Rs 800 PM.Candidates can be from anywhere in India - However Ready to Relocate to pune once Work from Office Starts.EXCELLENT COMMUNICATION IN ENGLISH

Excellent communication skills.Ready to work in night shift.Minimum 6 month of experience in international BPO.Cab will be provided.

Excellent Work from Home opportunities for all.Salary : 12000 to 18000 Take Home Salary WORK FROM HOME BPO JobOPENINGS FOR DOMESTIC VOICE PROCESSCommunication : English and Hindi. (Perfect fluency)Mandatory : Laptop, Smart phone and InternetDesignation : Customer Service RepresentativeShift : Day shift - FlexibleEducation - GraduateExperience : Fresher or 1 year BPO ExperienceNever too late to grab the opportunityNote: -We do not charge any fees at any stage of the recruitment process.If this profile doesn't suit your profile, kindly ignore & pass it to your friends who are looking for a job or job change in CALL CENTERWe encourage people from all age groups to apply for the job. Our Aim is to provide jobs for all candidates.#students #graduates #housewifes #callcenter #workfromhome #WFH #India #Jobs #recruitment #hiring #inbound #customercare #work #indianjobsSalary: 12,000.00 - 17,000.00 per month

Job Description: Process: Verizon (voice/chat) ,Wire less, sale and services,Wire line, tech support( international voice)Experience: Min 6 months to 5 yearsJob Role: Associate/ Senior AssociateCTC: 3.1 to 4.1 LPAPerks: Good Incentive + Loyal bonus 20kRotational ShiftTwo way cab5 Days WorkingHi Tech CITY(Hyderabad), Pune, Noida.Work From Office

Customer Care Associate - to handle international calls

handling international calls

handling international calls

Hiring for 6 Customer Care Executive Jobs in Hadapsar, Pune,Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive, with minimum 2 Years Experience,Required Educational Qualification is : B.C.A, B.B.A, B.Com, M.B.A/PGDM with Good knowledge in Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive etc.Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.Analyzing and reporting customer data to devise new strategies or update the existing onesCommunicating with them through various omnichannel channels, including email, social media, phone or SMSMaking appointments that fit into the schedule of the client and the customer.Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.Assisting them if they are facing a problem and troubleshooting it.Ensuring the customer has a positive experience with the company.Fostering a healthy relationship between the client and the customer.Overseeing timely delivery and payment of sales orders.Handling all Voice and Non-Voice Processes