Customer Care Associate

international bpo - voice process (us collections process)

position title - executive - customer service

location - pune

highlights:

?best in market salaries

?six week new hire training program

?unlimited incentive plan with transparent kra's

?enhance your analytical/decision making & negotiation skills

?cross functional growth opportunities within six months for experienced candid ates

?free medical/life insurance

?employee centric policies

?fixed shifts

?8 hour shifts [including the 45 min break]

?free transport [home pick-up & drop]

profile summary:

as an executive - customer service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the united states to collect on overdue and unpaid bills. as a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.

position requirements:

?good english verbal skills required

?this job requires you to work us shifts scheduled between 5:30 pm & 10:30 am

?sunday fixed off & alternate saturday working

?candidates with experience in collections or mortgage services will have an advantage

job type: full-time

salary: rs. 17,000 - rs. 30,000 per month

speak with the employer

• Experience

  0 - 5 Years

• No. of Openings

  100

• Education

  Graduate (B.A, B.B.A, B.C.A, B.Com, B.Sc, Certificate/Diploma/Others)

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office