Customer Care Associate

International BPO - Voice Process (US Collections Process)

Position Title - Executive - Customer Service

Location - Pune

Highlights:

?Best In Market Salaries

?Six week new hire training program

?Unlimited Incentive Plan with transparent KRA's

?Enhance your Analytical/Decision Making & Negotiation skills

?Cross functional growth opportunities within six months for experienced candid ates

?Free Medical/Life insurance

?Employee Centric Policies

?Fixed shifts

?8 hour shifts [Including the 45 min break]

?Free transport [Home pick-up & drop]

Profile Summary:

As an Executive - Customer Service, you will be responsible to communicate with consumers of healthcare and telecommunication providers in the United States to collect on overdue and unpaid bills. As a collection specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment, on behalf of the client.

Position requirements:

?Good English verbal skills required

?This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am

?Sunday fixed Off & Alternate Saturday Working

?Candidates with experience in collections or mortgage services will have an advantage

Job Type: Full-time

Salary: Rs. 17,000 - Rs. 30,000 per month

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• Experience

  0 - 5 Years

• No. of Openings

  100

• Education

  Graduate (B.A, B.B.A, B.C.A, B.Com, B.Sc, Certificate/Diploma/Others)

• Role

  Customer Care Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office