Customer Service Associate Graduate Jobs in Indore

Job Description: Customer Support Associate (Male Candidates only)Cogent E Services - Indore, Madhya PradeshCogent E Services is seeking motivated and customer-focused male individuals to join our team in Indore as Customer Support Associates. We require excellent communication skills and fluency in English and/or Hindi.Key Responsibilities- Handle inbound and outbound customer inquiries professionally across various channels.- Resolve customer issues, provide accurate info, and offer timely solutions in English/Hindi.- Document customer interactions accurately in the CRM system.- Maintain high customer satisfaction by following service standards.- Collaborate with team members to escalate and resolve complex issues.- Stay updated on product knowledge, policies, and procedural changes.Required Qualifications- Fluency in English and/or Hindi (both is an advantage).- Minimum educational qualification: High School Diploma or Graduation (must not be pursuing any degree).- Strong verbal and written communication skills.- Excellent listening, problem-solving, and de-escalation skills.- Able to work in a fast-paced environment and handle multiple tasks.- Must be willing to work in rotational shifts (06:00 AM to 02:00 AM).What We Offer- Competitive salary (20k-25k CTC) and performance incentives.- Comprehensive training and professional development opportunities.- Supportive and dynamic work environment.- Opportunities for career growth.

Job Title: Customer Support AssociateRole Overview:As a Customer Support Specialist , you will be the first point of contact for our customers. Youll provide solutions to their inquiries, resolve issues, and ensure a seamless experience. Key Responsibilities:* Building and maintaining profitable relationships with key customers.* Overseeing the relationship with customers handled by your team.* Resolving customer query quickly and efficiently.* Understanding key customer individual needs and addressing these.* A team player with leadership skills.* Maintain a positive attitude focused on customer satisfaction. Required languagesEnglish and Hindi preferred.Shift Time & Week Off : For Male - 24x7 rotational shifts (any 9 hours) & rotational week off.Female - 6 AM - 8 PM rotational shift (any 9 hours) & rotational week off.

1 - 5 years of previous customer service experienceAt least 1 year of experience with help desk software like Fresh Desk or Zen DeskExperience with both phone-based customer service and chat-based customer serviceNeutral AccentPositive attitudeCalm under pressureGood problem-solving skillsFlexibility to work EST hours

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.

Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Day Rotational shift / no night shift Any 9 hrsRoles and Responsibilities:-Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer query quickly and efficiently.Understanding key customer individual needs and addressing these.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.Skills Required:-Should be good in communication both in Verbal CommunicationSelf-motivated

It is a FIRST CRY Franchise Outlet, which includes baby products upto 6 years. Please read the description and then apply. Drive business as per target & market potential.Run store operation as per SOP at 100% adherence.Maintain & enhance customer experience at store.Maintain proper stock inventory with zero shrinkage.Maintain proper VM display at store.Evaluate market & competitor in the market.Maintain proper grooming standard of team member.Evaluate team performance on daily basis & take corrective measure.Should be come up with new initiative in order to increase the sales turnover.

Location - IndoreProfile: Customer Support ExecutiveMode- Work From Office Process: Voice ProcessRole: Customer HandlingQualification: Graduation Mandatory Experience: 0 to 4 years( Letter Mandatory )Salary: Fresher (15k CTC and 12.5k in hand)Experience (21k CTC and 18k in hand)Required: Excellent Communication skills in English shift: 5 Days Working/ Rotational ShiftWeek offs- Rotational Week OffWork Location - Vijay Nagar, indore

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Skills Required:- Should be good in communication both in Verbal Communication Self-motivated

Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsEducation Requirements/ Skills 1. Any Graduate / MBA 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills4. Strong computer knowledge and technical skills

Role DescriptionWere looking for a highly skilled customer service representative to join our team, managing outbound phone calls, WhatsApp Reverts, email requests having a good communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Objectives of this Role Can Manage 60 80 outbound calls, emails, and chats with knowledge and efficiency on a daily basis Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties Maintain daily recordings, and log and document issues and resolutions Experience in managingAmazon,Flipkart Ecommerce marketplaces customer support can be an advantage.

Yatrikart.com Is Hiring for Business Development Executive Profile at Indore Location.Profile:- BDMBudget :- 25000- 30000/-Experienced:- 06 to 5 years (Any Field)*Male Candidate only Preferred.*Comfortable in field workRolls & Responsibilities include: -? Generating unique sales plan. ?Maintain fruitful relationship with clients and address their needs effectively. ? Prepare and Deliver pitches to potential clients. ? Familiarizing yourself with all products and services offered by our company.? Maintaining meaningful relationships with existing clients to ensure that they are retained. ?Negotiating with clients to secure the most attractive prices.Strong written and verbal communication.. Prior experience supervising and training employees and/or volunteers.. Bachelors Degree in communications, Marketing or related field preferred.. Passion for live performing arts.RegardsHR Pragya Soni

share market related job. full time workservice excutive

Job Responsibilities & Accountabilities:Candidate would be accountable for following activities:Generate business funnel for the region and achieve targetsMeeting and developing relationships with the prospective clients in the territory Keep a track of Educational budgets and business opportunities relevant to education marketTo send the required plans, reports and information to the Team LeaderThe required plans, reports and information to the central team

I am looking for Tele sales executive for one of the leading co. in Qatar. The candidate have to work from home timings are according to Qatar time the working days will be Sunday to Thursday. The good command in English plus who know Malayalam very well.Job Types: Full-time, Regular / Permanent

WE ARE HIRINGDaksh EnterprisesWe have vacancy for Tele callingApply Only For Female Add. Plot No. 287 Sector A Behind of Janta Studio Near of Durga Mata Mandir.Salary 6000 to 10000Call:Contact No. Narendra Kushwah

Urgent Hiring For Non Voice & Voice Process1. Candidate Should Have Good Communications Skills In English.2. Basic Knowledge Of Computer Is Required.3. Understanding Of English Language Is Must.4. Graduates Can Apply.5. Fresher And Experience Both Are Considered.Salary between 12 to 15 K

Job Openings for 10 Tele Marketing Executive Jobs for Freshers in Sapna Sangeeta Road Indore having Educational qualification of : Higher Secondary, B.A, B.C.A, B.B.A, B.Com with Good knowledge in good comunication,Finance Executive etc.

Job Responsibilities & Accountabilities:Candidate would be accountable for following activities:Generate business funnel for the region and achieve targetsMeeting and developing relationships with the prospective clients in the territory Keep a track of Educational budgets and business opportunities relevant to education marketTo send the required plans, reports and information to the Team LeaderThe required plans, reports and information to the central team

ABOUT THE COMPANY: Yatrikart is a unique brand which serves Railway Passengers, Hotel Industries and Bus Market with their unique product offerings of goods and services. We Yatrikart help to empowering the Hawkers and Retailers with unique business ideas. At the same time, we will give the opportunities to passengers to buy FMCG products of daily need while travelling. YATRIKART RETAILS PVT. LTD. is looking for Business Development Interns for our Hotel Industry segment. We are searching for a committed, deadline-driven Business Development Interns to join our excellent team. The Business Development Interns will complete all tasks assigned by the manager, which may include conducting market research, identifying business opportunities, generating sales leads, and participating in meetings wherever possible. You should be able to take instruction, but also work unsupervised when required. To be successful as a Business Development Interns, you should be willing to learn as much about the company as possible and be able to spot opportunities that have been overlooked by others. Outstanding Business Development Interns are problem solvers who know the value of building lasting, professional relationships with clients. The ideal candidate should be confident with building new client relationships and maintain existing ones. During this internship, interns will have the opportunity to learn how to market your own services in the competitive world. Selected Interns day to day responsibilities include: Generating unique sales plan. Maintain fruitful relationship with clients and address their needs effectively. Prepare and Deliver pitches to potential clients. Familiarizing yourself with all products and services offered by our company. Maintaining meaningful relationships with existing clients to ensure that they are retained. Negotiating with clients to secure the most attractive prices.

Team management Target achievement Recruiting/ team building Team working capabilities Customer service support Objection handling Problem solving Situational handling Leadership skills Self descipline Self motivation

Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsEducation Requirements/ Skills 1. Any Graduate / MBA 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills4. Strong computer knowledge and technical skills

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per on call2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

General Description of the JobThe job involves 1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per Lombard on call2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsEducation Requirements/ Skills 1. Any Graduate / MBA 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills4. Strong computer knowledge and technical skills