Customer Service Associate Fresher Jobs in Indore

Job Description: Customer Support Associate (Male Candidates only)Cogent E Services - Indore, Madhya PradeshCogent E Services is seeking motivated and customer-focused male individuals to join our team in Indore as Customer Support Associates. We require excellent communication skills and fluency in English and/or Hindi.Key Responsibilities- Handle inbound and outbound customer inquiries professionally across various channels.- Resolve customer issues, provide accurate info, and offer timely solutions in English/Hindi.- Document customer interactions accurately in the CRM system.- Maintain high customer satisfaction by following service standards.- Collaborate with team members to escalate and resolve complex issues.- Stay updated on product knowledge, policies, and procedural changes.Required Qualifications- Fluency in English and/or Hindi (both is an advantage).- Minimum educational qualification: High School Diploma or Graduation (must not be pursuing any degree).- Strong verbal and written communication skills.- Excellent listening, problem-solving, and de-escalation skills.- Able to work in a fast-paced environment and handle multiple tasks.- Must be willing to work in rotational shifts (06:00 AM to 02:00 AM).What We Offer- Competitive salary (20k-25k CTC) and performance incentives.- Comprehensive training and professional development opportunities.- Supportive and dynamic work environment.- Opportunities for career growth.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Title: Customer Support AssociateRole Overview:As a Customer Support Specialist , you will be the first point of contact for our customers. Youll provide solutions to their inquiries, resolve issues, and ensure a seamless experience. Key Responsibilities:* Building and maintaining profitable relationships with key customers.* Overseeing the relationship with customers handled by your team.* Resolving customer query quickly and efficiently.* Understanding key customer individual needs and addressing these.* A team player with leadership skills.* Maintain a positive attitude focused on customer satisfaction. Required languagesEnglish and Hindi preferred.Shift Time & Week Off : For Male - 24x7 rotational shifts (any 9 hours) & rotational week off.Female - 6 AM - 8 PM rotational shift (any 9 hours) & rotational week off.

Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.

Hello Jobseekers, Exciting opportunity in Indore location Role: Customer Support AssociateProcess : Domestic voice process Requirements: Excellent communication skills1 yr Experienced in CSASalary: max 28 k Interested? Or know someone who might be, please reach out to our team.Best Regards Witbloom Consultants

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.

Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.

For International Process.* Need Excellent communication skills in English* 5 days working* fresher's are also welcome * 1+ Experience is Mandate* Graduation Is Mandatory.Benefits : Cab facility + incentivesCall HR Sangeeta : 7693928266

We are looking for 30 Telesale Executive Posts in Indore with deep knowledge in Tele Sales Executive and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, M.B.A/PGDM

Customer Service Associate Job Responsibilities: Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer. Records customer inquiries by documenting inquiry and response in customers accounts. Improves quality service by recommending improved processes; identifying new product and service applications. Updates job knowledge by participating in educational opportunities. Accomplishes customer service and organization mission by completing related results as needed.

Hello Everyone,We are hiring for Indore location.Designation :Customer Support Associate Process : International voice process Required : Excellent communication skills in English.Experience : Fresher and Experience both can apply Qualification : Undergraduate / Graduation.Working days : 5 days.Shift : Rotational shift Week off : Rotational Week offSalary : 21 ctc upto 30k ctc

Day Rotational shift / no night shift Any 9 hrsRoles and Responsibilities:-Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer query quickly and efficiently.Understanding key customer individual needs and addressing these.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.Skills Required:-Should be good in communication both in Verbal CommunicationSelf-motivated

What youll doInbound International Chat processPost customer support, associateSix days working and one rotational week off Night Shift and graveyardChat typing speed required minimum 40 words per minute with 80% accuracyImmediate joiners are preferredRequired Candidate profileInternational English communication is mandatorySalary under graduate with minimum six months of experience is Rs.23k CTCFor graduate freshers 21k CTCFor graduate experience up to 28k CTC (min 6 months)

Location - IndoreProfile: Customer Support ExecutiveMode- Work From Office Process: Voice ProcessRole: Customer HandlingQualification: Graduation Mandatory Experience: 0 to 4 years( Letter Mandatory )Salary: Fresher (15k CTC and 12.5k in hand)Experience (21k CTC and 18k in hand)Required: Excellent Communication skills in English shift: 5 Days Working/ Rotational ShiftWeek offs- Rotational Week OffWork Location - Vijay Nagar, indore

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer query quickly and efficiently. Understanding key customer individual needs and addressing these. A team player with leadership skills. Maintain a positive attitude focused on customer satisfaction.Skills Required:- Should be good in communication both in Verbal Communication Self-motivated

Job descriptionJob Location Indore (M.P.)Job Profile- Work From Office - Customer Support AssociateSkills Required:Excellent Communication Skills In English.Comfortable Working in Rotational Shifts.Day Shift for female candidatesCandidate should have Excellent Communication Skills.Both Freshers as well as experience candidates having Minimum 0-6 months of experience can apply.Undergraduates with 1 year of experience, Graduates, Post Graduates can apply.Job Responsibilities:Assist Customers to resolve their queries, appropriately raise service requests and drive customer satisfactionTo deliver service & resolution experience to all the customersSuccessfully resolve customer queries through CRM & Knowledge BaseDocument in detail all interactions with customersEffectively articulate information to customersEducate customers on products. Help customers to be successfulIdentify and evaluate opportunities to increase customer retention and satisfaction through the use of up/cross selling products and servicesSuccessfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution, and NPS.Salary Offered: 13k-20k per month.Feel free to contact us for any query-Cenus Consulting

Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsEducation Requirements/ Skills 1. Any Graduate / MBA 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills4. Strong computer knowledge and technical skills

Dehradun, Bhopal, Indore Airport Vacancy...Ground Handling Agency company req Profile : Customer Service AssociateSalary: 23500 ctcQualification: GraduationMin Height: 5.5 InchesCommunication Skills must be excellent. Share your resume

Role & Responsibilities1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency4. Ability to understand and handle irate customers5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications6. Ability to achieve stretched targets and able to manage the organization standards7. Maintain Superior quality service by following organization standardsEducation Requirements/ Skills 1. Any Graduate / MBA 2. 0-3 years of relevant experience of domestic/international BPO 3. Strong interpersonal, problem-solving skills and verbal and written communication skills4. Strong computer knowledge and technical skills

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per on call2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

Team management Target achievement Recruiting/ team building Team working capabilities Customer service support Objection handling Problem solving Situational handling Leadership skills Self descipline Self motivation

We are looking for 30 Telesale Executive Posts in Indore with deep knowledge in Tele Sales Executive and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, M.B.A/PGDM