Customer Service Associate Graduate Experience Jobs in Gurgaon

*Responsible to connect with clients over the call for order updates*Educate customers about product features, services, and promotions to enhance their understanding and utilization, thereby fostering long-term engagement.*Resolve the queries and process the order of interested customer ,product delivery confirmation and return update*Document customer feedback and insights to identify trends, common issues, and areas for improvement in products or services.*Maintain data

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.

ONLY MALE CANDIDATESDesignation: Customer Support Associate (International Voice Process)Job Type: Permanent Job Location: Sector-44, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) ONLY MALE CANDIDATES MAY APPLYJob Requirements Graduate (Any) A team-player mentality who thrives in a collaborative environment and is receptive to feedback The ability to self-start, multi-task, and prioritize tasks by urgency and importance, while pursuing solutions without supervision Flexibility and eagerness to do whatever is required and willingness to shift responsibilities as needed based on demand in a fast - paced environment Candidate must possess good written and verbal communication skills in English Must have good customer handling etiquettes Good analytical skills and quick thinking Open to work in flexible environment, rotational shifts Min 2 years of experience working in an international BPO in voice process

Keeping a positive, empathetic and professional attitude toward customers at all times.Replying promptly to customer inquiries.Recognizing and resolving customer complaints.Knowing our mobile app product inside and out so that you can solve questions.Maintaining records of customer interactions, transactions, comments, and complaints.To provide support for queries related to Transactions on taskbucks/RocketSingh and handle issues related to payment tracking Liaising with the operations and tech team for any additional follow up required for customer queries Daily MIS & Data analytics for customer queries, turn around time for addressing customer queries

We are one of the India's Leading Consultant, working for one of our premier client Dealing in IPhone Mobile Industry.Salary Range - 15000 Pm-- 20000 PM Designation - Front Office Executive /Customer Service Associate Job Location - GurgaonKey Responsibilities Greet all guests at all the time in a friendly manner,and attempt to learn and use guests name everywhere.understand and use properly the mail,parcel,message delivery.maintain the cleanliness and neatness of front desk area.keep updated and current to do the Visit Customer daily basis.should be presentable.Thanking You,With Best RegardsShaliniExecutive -HR

2-4 years of experience in a sales & client service-driven organization. Responsible for after-sales service for the clients addressed as a query. Generate new leads and help expand business PAN India Desired background.hotel sales/hospitality sales background will be preferred.Strong understanding of sales as a skill & good attitude.

International Voice ProcessGraduate with good communication skills in english can apply.Fresher with 1 year international BPO experience can apply.Fresher- 20KExperience- 24K

International Collection Process1. Recent graduate fresher(2020-2021) only can apply.2. Undergraduate with 1 year of international BPO experience can apply.3. Work from office(both side cab)4. 24X7 working environment5. 3 times meals6. Saturday & Sunday will be fixed off.7. Salary fresher- 19K in handExp-27K in hand

Hiring for Technical Support Executive (voice)Candidates with good technical knowledge and can provide desktop troubleshooting steps can applySalary upto 4lpaUS shifts/5 working days with both side cabfor Gurgaon locationcandidate must have Excellent communication and listening skillsUS shifts with 5 working dayBoth side cabsjob location -Gurgaonfor more details contact

Job Description:International Voice Process.Day-to-day calling of leads generated, also involves partly Lead generation.Responsible for both inbound and outbound calls and Sales Closures.Target-based.B2B Inside sales experience is always preferred.Excellent UK / USA American / British accent/communications skills.Experience: 0-2 years experience.Desired Candidate Profile:IMMEDIATE JOININGExcellent English communication and presentation skills, both verbal and writtenCharismatic, competitive, and enthusiastic personality with negotiation skillsExcellent interpersonal and customer-facing skillsExpertise in Microsoft Office

Responsible to receive in-bound and make out-bound calls to connect with JCI customers Obtain and evaluate all the relevant data to handle complaints and inquiries Analyze customer behavior and set frequency of call penetration Responsible for collection activities of all the active cusotmers for North America & Canada region Manage Collection processes, provide early stage customer service and, where necessary, raise cases involving customer complaints Following up complicated customer calls where required Maintain automated call logs and proactively remind the customers of their account status Support cusotmers sharing Invoice copies and SOAs basis the requirement Responsible for the continuous on call support for customers to fulfill their needs in making smooth payments Maintain work efficiently and respond quickly to customer inquires Recording details of comments, inquiries, complaints, and actions taken in JCI Collection Tool Identifying, escalating priority issues, and reporting to the high-level management

US Domestic and International Flight Tickets and hotels.International BPO voice process for Airline Reservations and Sales.Interested candidates can apply through naukri or can drop there resume on the below mention email id.Candidate should have excellent communication and interpersonal skills.We are hiring for international BPO travel process especially for USA. US shift timings.Candidate must have an experience of working in international market.Amadeus knowledge is must.WORK FROM OFFICEDesired Candidate ProfileJob Benefits & PerksGood Monthly Incentives.Both Side Cabs.Meals.

We are looking for 50 Telecalling Executive Posts in Gurgaon,Delhi/NCR with deep knowledge in Dialer Executive and Required Educational Qualification is : Secondary School, Other Bachelor Degree

Post - TelecallerProfile - Personal Loan, Business Loan, Sale Out And Credit Card.Qualification - Maximum 12th Pass with Good Communication Skill. In English With ConfidenceSalary - 10 k/- to 15 k/- + incentiveExperience - Minimum 1-2 Year TelesalesGender - Male & Female Can ApplyLocation - All IndiaDuties & Responsibilities ---Personal Loans can be utilised to fund various expenses like medical emergencies, wedding and vacation planning, etc. Business Loans are meant to fund several aspects of business like expansion, capital infusion, buying machinery, etcA credit card is a thin rectangular piece of plastic or metal issued by a bank or financial services company, that allows cardholders to borrow funds with which to pay for goods and services with merchants that accept cards for payment. ... An example of a credit card is the Chase Sapphire Reserve.Miss Radhika

WORKING FROM HOME. NIGHT TIME CALLING (OVERSEAS CALLING)We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.A successful telemarketer must be friendly and persuasive. You must be able to understand the customers requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.The goal is to promote business growth by expanding the companys clientele.Responsibilities and DutiesCold calling people using a given phone directory to sell real estate productsUse scripts to provide information about products features, prices etc. and present their benefitsAsk pertinent questions to understand the customers requirementsRecord the customers personal information accurately in a computer systemGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and record useful informationQualifications and SkillsProven experience as telemarketer or similar sales/customer service roleProven track record of successfully meeting sales quotas preferably over the phoneWorking knowledge of relevant computer programs (e.g. CRM software) and telephone systemsExcellent communication and presentation skillsProficient in EnglishSkilled in negotiation and dealing with complaintsPersistent and results-orientedPatient and able to handle customer rejectionHigh school diploma or moreMUST be fluent in English

We have vacant of 100 CCE Jobs in Noida,Delhi/NCR,Gurgaon Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill communication skills, voice process etc.

Job Description Managing Crew help desk and providing resolutions to crew Establishing communication with the absconding or not reachable crew Updating and Resolving Deployer Tickets assigned to them within defined TAT Crew emergency contact verification Conforming proposed TI by taking crew availability Scheduling and confirming RE-TI by taking crew availability Updating Contact Centre activities in Deployer/Recruiter Providing training to crew on Mobile App timesheet functionality Ensuring crew fill their monthly timesheets via mobile app and resolving crew queries Reporting and coordinating with technology team for issued faced by crew in Timesheet Scheduling HSE call by taking crew availability Collecting Crew vaccination status from Indian crew and nudging them to get vaccinated Sending Bulk Email and WhatsApp Message to crew Scheduling and Monitoring Cisco WebEx call Skills: ? Good Communication skills ? Social Media Knowledge Key Competencies ? Positive attitude ? Display high levels of energy ? Flexible, Team player and Self-starter Qualification: ? Graduation in any discipline ? MBA/PGDM in HR/Industrial Relation Experience: ? Minimum 1-2 years of experience Job location : GurugramSalary : Aprox. 20,000/- pmHow to apply: Interested candidate can send his/her cv latest by 24th January, 2022

Looking for Tele Caller Executive Female Candidate must have good communication Skills.

have experience in tele sales selling loan and cards products

Designation: Customer Support Associate (International Voice Process)Job Type: Permanent Job Location: Sector-44, Gurugram, Haryana-122003 Canada Shift Timings (Night travel allowance + dinner facility at premises) Working Days: 6 (Mon- Fri work from office and 1 day Work from home) Job Responsibilities Deliver excellent technical support (via voice process) while meeting the needs of all technical queries of our clients. Utilizing the computer system to look up for compatible parts as per customer requirement. Ensuring the customers that the orders are appropriately processed and delivered in a timely and efficient manner. Effectively communicating product features, benefits, and warranty policy information to the customers. Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customers understanding of information and answer Ensure that urgent customer issues are resolved in the most timely and effective manner possible Handle various tasks or projects with changing priorities

Must have had 2 to 4 years experience in travelFluent in speaking BengaliMust be flexible in working hours till 23:30 IST (UK Shift)Create PNR using Amadeus / Galileo / SabreBe confident with multiple fare types such as VFR and ITXBe familiar with Airline codes, city codes.Work under pressure and meet agreed timelines.Knowledge of reputed DMC

Building relationships: BDAs work to build and maintain relationships with clients, executives, and managers. They do this by engaging with clients to understand their needs and expectations. Market research: BDAs conduct market research to identify new business opportunities. Developing plans: BDAs develop business plans and agendas to increase growth and profits. Communication: BDAs need to have excellent written and oral communication skills. They use these skills to build relationships and offer the company's products. Project management: BDAs need to be able to lead a team and manage risk. Attention to detail: BDAs need to pay close attention to detail, especially when keeping records of sales activity. Data analysis: BDAs use data analysis to detect fraud and prevent it from happening.