Customer Retention Job Vacancies in Greater Noida

Key ResponsibilitiesLead and manage the sales team to achieve monthly, quarterly, and annual sales targets.Develop and implement effective sales strategies to drive property sales and revenue growth.Build and maintain strong relationships with clients, brokers, and channel partners.Identify new business opportunities and expand the customer base.Monitor market trends, competitor activities, and customer preferences to optimize sales approach.Conduct site visits, presentations, and negotiations with potential clients.Ensure timely follow-ups, closing of deals, and proper documentation.Provide training, mentoring, and performance feedback to the sales team.Prepare regular sales reports and present to senior management.Ensure compliance with company policies, pricing structures, and ethical standards.RequirementsBachelors/Masters degree in Business, Marketing, or related field.35 years in sales.Proven track record of achieving and exceeding sales targets.Strong leadership, team management, and negotiation skills.Excellent communication and interpersonal abilities.In-depth knowledge of the real estate market, customer behavior, and channel sales.Proficiency in MS Office.Key Skills:Sales Leadership & Team ManagementBusiness Development & Client AcquisitionNegotiation & Deal ClosureMarket Analysis & Strategy BuildingRelationship Management

Role DescriptionThis is a full-time on-site role for a Customer Relationship Executive located in Noida. The Customer Relationship Executive will be responsible for managing customer satisfaction, business relationships, client relations, and communication on a day-to-day basis.QualificationsCustomer Satisfaction and Customer Service skillsBusiness Relationship Management and Client Relations skillsStrong communication skillsExcellent problem-solving abilitiesAbility to work collaboratively in a team environmentExperience in a similar role is a plusBachelor's degree in any field.

Job Title: Customer Relationship Management (CRM) SpecialistLocation: ATS Greens Paradiso, Sector CHI-4, Greater Noida (Work from Office)Salary: 25,000 30,000 per monthNumber of Openings: 1Experience Required: 1-2 YearsWorking Days & Hours: Monday Saturday 09:00 AM 06:00 PM (IST)Team Size: 7Employment Type: Full-Time Permanent Work from Office (WFO)Interview Process: 2 Rounds (Virtual Screening & Final Face-to-Face Interview)Role : Manage and optimize CRM systems to enhance customer relationships and drive sales.Key Responsibilities:Maintain and update customer data in CRM systems.Analyze customer behavior and segment the audience.Develop and execute targeted email campaigns.Provide customer service support and resolve issues.Skills Required:Proficient in CRM software.Analytical and problem-solving skills.Excellent communication and interpersonal skills.

We are looking for 10 Customer Retention Executive Posts in Subhash Nagar Delhi,Malviya Nagar Delhi,Tilak Nagar Delhi,Jhilmil Industrial Area Delhi,Okhla Delhi with deep knowledge in calling executive,Customer Support Associate,Customer Handling executive,Customer Relationship Executive and Required Educational Qualification is : Higher Secondary

Customer Retention & CRM Growth OfficerRemote UK Business International Applicants WelcomeWe are partnering with a well-established, multi-branch automotive service group in the United Kingdom to hire a Customer Retention & CRM Growth Officer.This is a remote, full-time opportunity with direct impact on business performance, repeat revenue, and workshop utilisation across multiple UK locations.This role focuses on customer lifecycle management and structured retention campaigns not social media marketing.About the OpportunityOur client operates busy automotive workshops and is looking to strengthen its customer retention systems to ensure consistent repeat bookings for MOT and servicing.The selected candidate will take ownership of reminder campaigns, CRM management, and structured follow-up activity that directly drives bookings and customer loyalty.This is a measurable, performance-driven role tied to real business outcomes.Key Responsibilities* Manage MOT and servicing reminder campaigns (Email & SMS)* Create and optimise campaigns using Mailchimp or similar platforms* Set up and manage WhatsApp Business customer workflows* Maintain and update CRM/customer databases (Excel or garage management systems)* Follow up with customers who have not booked after reminders* Conduct outbound calls to assist customers with bookings* Request and manage Google Reviews post-service* Execute weekly and monthly retention campaigns* Maintain accurate records and notes within CRM* Track and report on retention and booking performance metricsWorking Hours* Monday to Friday* 8:30 AM 5:30 PM UK Time (GMT)* Approximately 2:00 PM 11:00 PM India Time (depending on daylight saving)Compensation* INR 6,00,000 per year (or 5,000 equivalent)Performance-based incentives linked to retention and booking outcomesThis compensation is positioned competitively for long-term international remote employment.Required Experience* 25 years experience in:* Customer service* CRM management* Retention marketing* Appointment coordination* Experience making daily outbound customer calls* Experience managing structured databases or CRM systems* Experience creating and managing email or SMS campaigns* Automotive industry experience is advantageous but not mandatory.Preferred Technical Skills* CRM or garage management systems* Microsoft Excel or Google Sheets* Mailchimp or similar email marketing tools* WhatsApp Business* SMS campaign platforms* Google Reviews/customer feedback systemsCandidate Requirements* English proficiency at C1 Advanced level* Clear, professional communication suited to UK customers* Comfortable handling outbound calls daily* Strong organisational skills and attention to detail* Quiet professional home workspace* Reliable high-speed internet* Ability to maintain confidentiality and follow data protection standardsPerformance MeasurementSuccess in this role will be measured by:* Repeat booking rate* Customer retention percentage* Customer reactivation outcomes* Review generation rate* Campaign-to-booking conversionCareer ProgressionThis opportunity offers structured growth into:* Customer Success Leadership* CRM Management* Retention Strategy LeadershipAs the client continues expanding, leadership pathways will open.Application Process* Direct applicants only (Email your resumes/CV at: anthony@affinitysteps.com)* Shortlisted candidates will complete a short paid assessment* Hiring timeline: 24 weeks

We are looking for 4 Customer Retention Executive Posts in Noida with deep knowledge in English Editor and Required Educational Qualification is : Higher Secondary, Secondary School

Excellent communicationWorking knowledge of Microsoft ExcelMaintain relationships with existing clientsHelp onboard new clients onto our systemSupport our existing clients via Chat, Phone, Email & Tickets.Understand eVanik platform and its functioning thoroughlyOutspoken personality ( someone who likes to talk with people )Take initiative and come up with creative ideas to grow the business

Urgent Hiring for Tamil Customer Service.Graduate - Freshers /Experienced with excellent communication skillsCandidate preferably from Gurgaon/ South DelhiShould have Excellent Communication Skills.Good communication skills(English & Tamil) outbound calling experience, Sales experience will be preferable, Experience at least 6 months in calling/selling. Salary 22k In hand

Our requirements:- Comfortable working remotely (from home) with a global team- Can type fast and comfortably in English- Respond to emails in a timely manner- Excellent problem-solving skills- Search information quickly and effectively using various tools/ platforms- Strong organizational skills & great attention to detail- Positive disposition- Comfortable using multiple software at the same time- Can learn new software quicklyPrevious customer support experience is a mustIf you have any of the below, we will consider it a plus:Any previous experience using Slack and Zendesk/ IntercomFrench/ Arabic / Spanish language knowledgeWhat we offer:- Nice office in New-Delhi- Long-term, secure job opportunity- Young and supportive team to work with in an exciting fieldMinimum 12 months of work

We have vacant of 19 Customer Retention Executive Jobs in Kolkata,Delhi,Mumbai,Pune,Bangalore for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree, B.A Skill Good Personality etc.