Customer Retention Executive - Delhi

Futorom Examination Services Private Limited

2 - 8 Years
2 Openings
2.0 - 3.5 Lac/Yr
Face-to-Face interview
Delhi

Key Skills

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Job Description

our requirements:

- comfortable working remotely (from home) with a global team

- can type fast and comfortably in english

- respond to emails in a timely manner

- excellent problem-solving skills

- search information quickly and effectively using various tools/ platforms

- strong organizational skills & great attention to detail

- positive disposition

- comfortable using multiple software at the same time

- can learn new software quickly

previous customer support experience is a must

if you have any of the below, we will consider it a plus:

any previous experience using slack and zendesk/ intercom

french/ arabic / spanish language knowledge

what we offer:

- nice office in new-delhi

- long-term, secure job opportunity

- young and supportive team to work with in an exciting field

minimum 12 months of work