Hiring Fresher - Customer Relationship Executive - Delhi

- Key responsibilities:

1. Communicate with customers: The main role of a Customer Relationship Executive is to interact with customers to address their inquiries, resolve issues, and provide information about products or services.

2. Build relationships: Develop and maintain strong relationships with customers to ensure customer satisfaction and loyalty towards the company.

3. Assist with orders: Help customers place orders, track shipments, and provide updates on delivery status.

4. Handle complaints: Address and resolve customer complaints in a professional and timely manner to maintain customer goodwill.

5. Provide product knowledge: Educate customers about the features and benefits of products or services to help them make informed purchasing decisions.

- Required skills and expectations:

1. Excellent communication skills: Ability to effectively communicate with customers through phone, email, or in person.

2. Customer service orientation: A strong focus on providing exceptional customer service and building positive relationships with customers.

3. Problem-solving skills: Capacity to quickly assess customer issues and find appropriate solutions to meet their needs.

4. Basic computer skills: Proficiency in using computers and software applications to manage customer interactions and record information accurately.

5. Patience and empathy: Ability to handle challenging customer situations with a calm and empathetic attitude.

• Experience

  0 - 2 Years

• No. of Openings

  40

• Education

  10th Pass

• Role

  Customer Relationship Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Interview Address: Deep Shikha Building Rajendra Place, Gate Number 2 Near Shani Mandir Delhi110008