Customer Relationship Manager Graduate Jobs in Pune

We are looking for a Customer Service Executive to join our team in Dapodi. The ideal candidate will play a crucial role in ensuring customer satisfaction and providing support for various customer inquiries.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing accurate and timely information to help resolve their issues.- **Product Knowledge:** Stay updated on the company's products and services to offer knowledgeable advice and solutions to customers.- **Handle Complaints:** Address customer complaints professionally and work towards a resolution that satisfies both the customer and the company.- **Document Interactions:** Maintain clear records of customer interactions and transactions to track issues and ensure follow-up where necessary.- **Collaborate with Teams:** Work with other departments to improve customer service processes and enhance overall customer experience.**Required Skills and Expectations:**- Candidates should hold a B.Com degree and have 0 to 5 years of experience in customer service or related roles.- Strong communication skills in English and local languages are essential for effective customer interaction.- The ideal candidate must be friendly, patient, and able to handle difficult situations with professionalism.- Proficiency in using computer systems and customer service software is expected.- A good understanding of customer service principles and practices will be an advantage.- Candidates must be willing to work full-time from our office in Dapodi and possess a positive attitude towards teamwork and problem-solving.

We are looking for a dynamic and result-oriented Sales Executive to manage project sales, generate leads, and convert prospects into customers for residential projects (1, 2 & 3 BHK flats). The candidate should have strong communication skills and a passion for real estate sales.Handle customer inquiries from walk-ins, WhatsApp, Facebook/Meta ads, and property portalsExplain project details like layout, pricing, amenities, and location advantagesConduct site visits and property presentationsFollow up with prospects and convert them into bookingsCoordinate with the marketing team for campaigns and lead generationMaintain customer database and sales reportsAchieve monthly and quarterly sales targetsBuild strong relationships with clients and channel partners

Job Description - Sales ManagerWe are looking for a dynamic Sales Manager to drive business growth by generating leads, acquiring new clients, and managing key accounts in the water and wastewater treatment sector (STP/ETP/RO/WTP). The role involves identifying business opportunities, meeting clients, preparing proposals, and closing deals.The ideal candidate should have strong B2B sales experience, excellent communication skills, and the ability to achieve sales targets. Prior experience in water treatment or industrial solutions will be an added advantage.

We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.

Key ResponsibilitiesPortfolio Management: Manage a dedicated portfolio of existing clients, ensuring their needs are met and identifying opportunities for growth.Strategic Advisory: Act as a consultant to the client, recommending products or services (financial, real estate, or corporate) that align with their specific objectives.Revenue Generation: Meet monthly or quarterly targets through upselling, cross-selling, and client retention.Conflict Resolution: Serve as the primary point of contact for any issues, ensuring swift and professional resolution to maintain client trust.Networking: Actively seek new high-net-worth (HNW) or corporate leads through referrals and professional networking.Market Intelligence: Stay updated on market trends and competitor offerings to provide proactive advice to clients.Required Skills & QualificationsInterpersonal Skills: Exceptional ability to build rapport and communicate with high-level executives or HNW individuals.Financial Literacy: Strong understanding of market dynamics, investment products, or industry-specific commercial terms.Negotiation & Persuasion: Ability to handle complex negotiations and close deals while maintaining a client-first approach.Organization: Highly organized with the ability to manage multiple client accounts simultaneously without compromising quality.Experience: Typically requires 3-5 years of experience in sales, banking, real estate, or client servicing.

Eligibility:MBA / BBA / Graduate (Freshers can apply)Candidates interested in sales & marketingPrior internship (optional but preferred)Key Responsibilities:Generate and qualify leads through calls, social media, and referencesUnderstand client requirements and suggest suitable propertiesSchedule and coordinate site visits with potential buyersAssist in property presentations and client meetingsFollow up with clients and maintain strong relationshipsSupport the sales team in closing dealsMaintain client data and update CRM records regularlyConduct basic market research on property trends and competitorsAssist in creating marketing content (WhatsApp, Instagram, listings)

We are seeking a Relationship Manager to join our team in Wakad. As a Relationship Manager, you will play a key role in building and maintaining strong relationships with clients and help enhance their experience with our services.**Key Responsibilities:**- **Client Engagement:** Actively communicate with clients to understand their needs and provide appropriate solutions, ensuring high levels of satisfaction.- **Account Management:** Oversee the accounts of assigned clients, ensuring their queries are addressed promptly and efficiently to foster loyalty.- **Sales Support:** Assist the sales team in identifying new business opportunities by maintaining regular contact with potential clients and understanding market trends.- **Reporting:** Prepare regular reports on client interactions and feedback, helping to identify areas for improvement and growth.- **Collaboration:** Work closely with internal teams to coordinate efforts and ensure that client needs are highly prioritized and met effectively.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to convey information clearly and build rapport with clients.- **Problem-Solving Abilities:** Ability to identify and resolve client issues quickly and effectively, demonstrating a proactive approach.- **Organization Skills:** Excellent organizational skills to manage multiple accounts and tasks simultaneously, ensuring nothing falls through the cracks.- **Interpersonal Skills:** A friendly and approachable demeanor to create a welcoming environment for clients and facilitate positive interactions.- **Adaptability:** Willingness to learn and adapt in a fast-paced work environment, showing initiative and enthusiasm in all tasks. This is an exciting opportunity for individuals eager to start their careers in relationship management and client engagement.

We are seeking a dynamic Sales Manager to lead our sales team in Pune,, Kolhapur and Mumbai India. The ideal candidate will have 3 to 7 years of experience in sales and a passion for driving results.Key Responsibilities:1. **Team Leadership**: You will oversee and motivate the sales team, setting clear goals and providing support to ensure they meet or exceed their targets.2. **Sales Strategy Development**: You will create and implement effective sales strategies to capture market share and expand our customer base.3. **Client Relationship Management**: Building and nurturing strong relationships with clients will be crucial. You will regularly engage with key customers to understand their needs and ensure their satisfaction.4. **Market Analysis**: You will analyze market trends and competitor activities to identify opportunities for growth and recommend improvements to our sales approach.5. **Sales Forecasting**: Accurate forecasting of sales performance is essential. You will track sales metrics and prepare reports to share insights with senior management.Required Skills and Expectations:The successful candidate should possess strong leadership skills, with the ability to motivate and inspire a team. Excellent communication and negotiation abilities are essential for building relationships with clients and closing deals. A strategic mindset is necessary for developing successful sales initiatives. Proficiency in analyzing sales data and market trends will help in making informed decisions. A graduate degree and familiarity with sales tools and CRM software are preferred. A proven track record in achieving sales goals will set you apart.

Opening for Direct Sales ManagerJob Responsibilities: The candidate would be provided leads to reach out to existing customers and understand their requirement, pitch & sell them the financial products which we have to offer. 100% of the leads would be provided by the branch. He/she would be responsible to call customers, check their availability and would have to travel to their respective homes to explain the policy, collect documents and issue a policy. Candidates should be ok with field sales. Candidate must have at least 1 year of Life Insurance sales experience.You would have a strong chance of getting selected if you have - Minimum 6 months of Insurance Sales Experience. Qualification: Minimum GraduateMandatory: Should own a 2 wheeler as there will be extensive traveling involved in this profile.

Job Title: L-2 Counsellor Study AbroadCompany: UPGRADLocation: PuneEmployment Type: Full-TimeJob SummaryUPGRAD is hiring an experienced L-2 Counsellor to guide and support learners pursuing international education opportunities. The role requires strong counselling abilities, communication skills, and prior experience in study abroad programs.Key Responsibilities Counsel students on global education programs and university options Guide learners through the admission and application process Maintain consistent communication with students and ensure conversion goals are met Collaborate with internal teams to provide accurate information and seamless support Maintain detailed records of counseling sessions and student progress Achieve monthly and quarterly targets in alignment with business objectivesKey Skills Required 12 years of experience (EdTech background preferred) Mandatory experience in Study Abroad counselling Excellent communication and interpersonal skills Strong counselling and sales conversion capabilities Ability to handle multiple student profiles efficiently Proficiency in CRM tools and MS Office applications

Job Title: Sales Manager Direct Vertical (Near Prime Segment Home Loan, LAP & Mortgage)Department: SalesChannel: Direct Open Market / ConnectorsLocation: [Insert Location]Reports To: Regional Sales Head / Area Sales ManagerJob Summary:We are looking for a dynamic and result-driven Sales Manager to lead our Near Prime Direct Vertical through the Open Market and Connector channels. The incumbent will be responsible for achieving disbursement and revenue targets, expanding the connector network, and ensuring high-quality sourcing with a Return on Investment (ROI) of 10% or higher.The ideal candidate will have strong experience in Home Loans, Loan Against Property (LAP), and Mortgage products, with a proven record of success in incentive-based retail sales environments.Key Responsibilities:1. Sales Target AchievementAchieve assigned disbursement and revenue goals from the Near Prime customer segment through Direct Open Market channels.Drive business growth across Home Loan, LAP, and Mortgage products.2. Channel & Market DevelopmentBuild and manage a strong network of connectors, DSAs, and field executives to generate consistent leads.Explore and penetrate new markets to increase sourcing from the Near Prime segment.3. Team ManagementLead, train, and motivate a team of field sales executives to deliver superior performance.Drive an incentive-driven culture to achieve and exceed sales objectives.4. Quality SourcingEnsure sourcing of high-quality customer profiles with minimal delinquency.Maintain an ROI of 10% or higher through prudent credit quality and portfolio management.5. Market Intelligence & StrategyMonitor competitor activities, pricing, and market trends.Share insights with Product, Credit, and Risk teams to optimize offerings and policies.6. Compliance & DocumentationEnsure full adherence to company policies, KYC norms, and regulatory guidelines during the sourcing process.Maintain accurate documentation and audit readiness at all times.Key Requirements:Education:Graduate (any discipline); MBA/PGDM preferred.Experience:2-6 years of experience in Sales, preferably in Financial Services / Retail Loans (Home Loan, LAP, Mortgage, BL, or PL).Skills:Strong communication, negotiation, and relationship management skills.Proven ability to manage sales teams and channel partners.In-depth knowledge of retail finance products and credit evaluation processes.Proficiency in MS Office and CRM tools.Ability to work under pressure and deliver results in a target-driven environment.Performance Metrics:Achievement of monthly and quarterly disbursement/revenue targets.ROI management (Target: 10%)Number and productivity of active connectors.Percentage of incentive earners in the team.Portfolio quality and delinquency ratios.Contact Information: For more details or to apply, contact:HR Department 7820913008

Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 4.5 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Contact on 6395208022Persons with big career gap can also apply. This is a genuine profile with no charges.

We're Hiring! Customer success Manager (Post sales executive) _Job Title:_ Sales Executive_Company:_ Digital Vyavasay_Location:_ Pune_Job Type:_ Full-time_About Us:_We're a leading Digital Vyavasay company seeking a dynamic Sales Executive to join our team! If you're passionate about sales and driven by results, we'd love to hear from you._Key Responsibilities:_- Generate new leads and build relationships with clients- Meet and exceed sales targets- Collaborate with the sales team to drive business growth_Requirements:_- Proven sales experience ( 0-4 year)- Excellent communication and negotiation skills- Strong understanding of sales principles and practices_What We Offer:_- Competitive salary + incentives- Opportunities for career growth and development- Collaborative and dynamic work environment_If You're Interested:_Send your resume to 9112335467discuss this opportunity further!

Skills & Persona:Graduate with 1-2 years of experience in Gold Appraisal, Valuation, Checking and Handling.Upto 30 years of ageExcellent communication skills in the local language and elementary English2 wheeler and Driving License is mandatory

Sales managerGraduate with minimum 2 years experience as Sales Manager preferably from Ed Tech, Educational Training institutes, Banking and Insurance industry in India To work remotely To form your own sales team to sell our Ed Tech Career coaching training webinars.Conduct and hosting webinars, conducting campus placement, job fairs in India Control the sales team and management Available to join immediately

We are a growing electric 2 wheeler dealership, offering customers the best product range, finance solutions and after-sales service. We are looking for a motivated Sales Manager to lead our showroom sales and help us achieve business growth targets. Key Responsibilities - 1. Team management and Sales Leadership.2. Customer Engagement and Relationship Building3. Sales Operations4. Business Growth and Market development

Immediate Opening: Office Assistant Engineering Manufacturing IndustryLocation: Pune, MaharashtraIndustry: Engineering Manufacturing (Non-IT)Joining: ImmediateSalary: 15,000-20,000. SALARY WILL BE DECIDED DURING INTERVIEW.About Us:We are a dynamic engineering manufacturing company committed to excellence and innovation. As we expand our operations, we are seeking a dedicated Office Assistant to support our administrative functions and contribute to our growth.Key Responsibilities:Administrative Support: Assist in daily office operations, including scheduling meetings, managing calendars, and handling correspondence.Documentation Management: Organize and maintain company records, files, and databases to ensure easy retrieval and compliance.Communication Liaison: Serve as the first point of contact for visitors and callers, providing information and directing inquiries appropriately.Data Entry & Reporting:Team Collaboration: Work to facilitate smooth workflow and resolve administrative issues.Desired Candidate Profile:Self-Motivated & Hardworking: Demonstrates initiative and a strong work ethic.Strong Communication Skills: Fluent in spoken and written English; able to communicate effectively with internal teams and external stakeholders.Computer Proficiency: Skilled in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with office equipment.Organizational Skills: Excellent time management and multitasking abilities.Educational Background: Graduates in MCA, BCA, PGDM, BBA, or undergraduates are encouraged to apply. Freshers with relevant skills and enthusiasm are welcomeApplication Process:Interested candidates are invited to send their updated CVs, along with a recent photograph and valid contact number. Please ensure that your application is submitted promptly, as we are looking to fill this position immediately.Note: This position is within the engineering manufacturing sector and is not related to IT services.

We have vacant of 1 Back Office Assistant Job in Bhosari MIDC, Pune, Experience Required : 1 Year Educational Qualification : B.Com Skill Microsoft Excel, Customer Relationship, Microsoft Word, Internal Communication, General Office Management, Followups etc.

Back office, calling and management in office

Max life insurance company is looking for Agency development manager for Many locations in India for its various channels.Salary package offered is from 3.5 lpa to 6 lpa depending upon your last CTC and experience. Only Sales experience is required. No insurance background needed. Persons with big career gap can also apply. This is a genuine profile with no charges.

Job Responsibilities: A Business Relationship Officer (BRO) working on behalf of Bank. They are recruiting CSP (customer service point) and providing service about bank.Expected Start Date: 10/10/2021Job Types: Full-time, ContractQualification: HSC/GraduationSalary: Rs.10,000.00 Rs. 15,000.00 per monthBenefits:Cell phone reimbursementInternet reimbursementSchedule:Day shiftFixed shiftExperience:total work: 1 year (Preferred)/FresherCustomer service: 1 year (Preferred) /Fresher